Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,410)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

AMERICAS GADGET

Sep 29, 2024  on Shopify

Nyka from the support team went above and beyond to help me figure out and solve an issue I had due to a misunderstanding. She was clear, communicate effectively and kept me updated throughout the entire situation. My problem was fixed in a timely manner. Thank you Nyka!

Mr Pumpkin

Sep 29, 2024  on Shopify

Support was helpful and quick throughout most of the issues I have faced. Pretty good service if you ask me

Caydeen

Sep 29, 2024  on Shopify

i became the help i was needing from the customers support , im glad and happy for their support . Thank you again Jo & Janelle

My Store

Sep 29, 2024  on Shopify

nice platform, most recommend !!

BXR® Training | Portable Boxing Ball System

Sep 28, 2024  on Shopify

The team was incredibly helpful and patient in answering all of my questions, making sure I fully understood the process. A special thanks to Khubaib for going above and beyond with his assistance!

LuxeStayLips

Sep 27, 2024  on Shopify

“Zendrop has been a game-changer for e-commerce business! Their fast shipping and wonderful customer service experience! Easy product sourcing, and seamless integration have streamlined my entire process. Highly recommended for anyone looking to scale effectively.”

IVORY

Sep 27, 2024  on Shopify

Amazing and always super fast!

Lucky Rabbit Beauty

Sep 27, 2024  on Shopify

They have some good products and their team are happy to help you with whatever questions you are curious about

Opem Ferre

Sep 27, 2024  on Shopify

SpectaGadget

Sep 27, 2024  on Shopify

My Store

Sep 26, 2024  on Shopify

Awesome service from their side. Helped me out a big time!

Hola Fit

Sep 26, 2024  on Shopify

I would like to say I have interacted with support a couple times and their support is really really good. This last time Mariane, resolved the issue very quickly, their support has been exceptional.

scordex.com

Sep 26, 2024  on Shopify

Alara

Sep 25, 2024  on Shopify

Mystery Find

Sep 24, 2024  on Shopify

I have tried other drop shipping services, I like Zendrop because they have excellent customer service, they are available to help when its needed, highly recommended.

AuraWave™

Sep 24, 2024  on Shopify

I had a great experience with the support team! They responded quickly and were super friendly, I really appreciate their dedication to customer care. Highly recommend!

Elite Fitness and Health

Sep 24, 2024  on Shopify

The support on questions and concerns is very helpful with visual support this ideal .

kpassivetively

Sep 24, 2024  on Shopify

Zendrop customer service is great and They immediately process your concern and offered a kind solution to address the problem related to your account.

CEW Store

Sep 24, 2024  on Shopify

Just worked with Mariane at Zendrop support and I was able to get my questions answered and the process was very smooth.

TrendiNest

Sep 24, 2024  on Shopify

customer service is excellent very fast responses and very helpful i highly recommend them

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