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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (10,516)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

SEI TOUCH

Oct 07, 2024  on Shopify

Shiza Latif was very helpful in answering my question. 10/10 service, 5 stars, would recommend Zendrop to anyone. Thank you Shiza!! :)

The Motivational Fitness

Oct 07, 2024  on Shopify

I have to admit Zendrop is an awesome resource for everything. I have learned so much in order to grow my online store. I am excited to see what else will occur. Their support team is always helpful for my questions and I highly recommend them

PYJ IT Solutions

Oct 07, 2024  on Shopify

Support was so great. However, the system leading to or showing 7-day trial was not obvious which I hope they may improve.

goldenlumen

Oct 07, 2024  on Shopify

the best

Nohlas

Oct 07, 2024  on Shopify

I have started using this since Aug 2024, and it has been the easiest drop ship app i have used. easy to link to shopify and add products to your store.

3lack 3

Oct 07, 2024  on Shopify

The Next Door Neighbor

Oct 07, 2024  on Shopify

Great customer service and very accessible to answer any questions or assistance that shop owner may have.

SchmickWear

Oct 07, 2024  on Shopify

They respond so quickly whenever i need help with something. Excellent service. Thanks.

My Store

Oct 07, 2024  on Shopify

good experiences with zendrop

Softy Paws

Oct 07, 2024  on Shopify

They are best supplier I've ever worked with.

My Store

Oct 07, 2024  on Shopify

Zendrop customer service is subpar to none. Each time the customer service agents take the time to diligently and efficiently solve the problem and today was no exception. Very grateful!

Spooky Windows

Oct 06, 2024  on Shopify

Clautica

Oct 06, 2024  on Shopify

they reached out fast with there online support time and helped me fix my issues. very good platform!

Sportacus

Oct 06, 2024  on Shopify

The support team is incredibly professional and responsive, addressing my concerns quickly and efficiently. They went above and beyond to help resolve my issue. Highly recommend Zendrop for their outstanding service and commitment to customer satisfaction!

Fnatek

Oct 06, 2024  on Shopify

A bit too expensive for worldwide shipping, but the app is super convenient and easy to use.. and their customer support is top-notch!

Shop Drop Go

Oct 06, 2024  on Shopify

Great support. Quick to respond and always so pleasant and helpful. I've bugged them so many times with ?'s that pop up at any given point and time but it never matters to them. They completely understand and make sure that the questions that I think may be stupid are just as important as any others. A huge thank you to each of them that has helped me out.

Producto best

Oct 05, 2024  on Shopify

Ayuda 100% garantizada. Muy buenos en su trabajo.

People Quick Shop

Oct 04, 2024  on Shopify

SAYGLOSS

Oct 04, 2024  on Shopify

Very clear and uncomplicated operation, also very fast and helpful support for all questions you have, I can really only recommend it to everyone!

SerenLuxe

Oct 04, 2024  on Shopify

glad i'm working with zendrop

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