Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,407)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

B&M TECH

Oct 01, 2024  on Shopify

Support is very responsive & helpful, I really appreciate it! I just started and Zendrop is very user friendly and easy to use.

LuxeGlowChic

Oct 01, 2024  on Shopify

Zendrop is a great platform to use with Shopify, and their customer support is exceptional. Highly recommended if you are looking for easy and reliable fulfillment services.

Min butik

Oct 01, 2024  on Shopify

I am new to Zendrop. However, when I face technical issues and reach out to their customer service team, I received really quick replies and amazing customer support. Thus, I feel really confident that they will do an amazing job if any our customers have issues or questions about the delivery. Further, it is also difficult to find great dropshipping suppliers that offer quick shipping speed to several countries in Europe. Therefore, I can highly recommend them, especially if you are in Europe.

EarthPulseTherapy

Oct 01, 2024  on Shopify

Very happy with Zendrop, easy integrations, great prices and fullfilment, easy to use and always fast help!

Aventra Beauty

Oct 01, 2024  on Shopify

Great experience so far, good(quick) customer support and always helpful with resolving issues

Retro Product

Oct 01, 2024  on Shopify

Zendrop is a great app for Dropshipping even for a beginner like me. Juan one of the Customer Support Team Member helped me a lot. He is really Generous person. Thanks again Juan.

floralle

Oct 01, 2024  on Shopify

Great customer service

Wintique

Sep 30, 2024  on Shopify

I had a question about a problem I was experiencing and I got help within minutes. The help I got was really good and helped me with the problem! 5 stars 100%

Mibero - Oslo

Sep 30, 2024  on Shopify

Goede klantenservice, snelle levering

RebelFeet

Sep 30, 2024  on Shopify

Muy profesionales y ayudan en todo lo posible, una atención al cliente excelente

BLANK

Sep 30, 2024  on Shopify

really good customer service and one of the best free platforms for order fulfillment. I recommend it.

Mini Tales

Sep 30, 2024  on Shopify

10/10 assistance and very good quality products

Gentiva

Sep 30, 2024  on Shopify

i had a probleem i couldnt solve, but thanks to the support team helping me solve the issue, i can now continue enjoying zendrop

ByLouri

Sep 30, 2024  on Shopify

Zendrop is echt dé app die je moet hebben als startende dropshipper. Het bevat alle informatie, stap voor stap uitgelegd. En ze hebben een super goede klantenservice die je 24/7 kan bereiken, en die je snel en uitgebreid te woord staan!

Your Success Today LLC

Sep 30, 2024  on Shopify

I have used Zendrop Support several times. They have always been prompt when replying and in resolving any issue that I had.

Soundless Cloud

Sep 30, 2024  on Shopify

Great customer service

Lou&Lixi

Sep 30, 2024  on Shopify

Great customer service and very easy to use. Products are solid and a great testing ground for new ideas. The branding features make all the difference for us.

Harlinger

Sep 30, 2024  on Shopify

So far the access to products is great- wide variety and seems to be good quality. Shipping does take long for certain areas, though prices are reasonable, for both products and shipping. I had misunderstood an issue and was it handled with much patience from the team.

Linarium Atelier

Sep 30, 2024  on Shopify

Very useful app, the team is great and are always there to help! A bit pricey but you get what you want from it and more

MiniMark

Sep 29, 2024  on Shopify

one of the best service

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