Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,407)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Zwina

Oct 03, 2024  on Shopify

Zendrop-Dropshipping support team have great customer service. They go over and above to make sure your problem is solved and if they can't they will reach out to others to make sure they solve your issues. They take time to listen to there customers and act accordingly. I cant thank them enough for there support today.

OnelyOnline

Oct 03, 2024  on Shopify

Awesome app! Thank you Mariane for your service!

Creative Cadres

Oct 03, 2024  on Shopify

Support client au top!

Brielle Emporium

Oct 03, 2024  on Shopify

I had a processing problem and was able to reach out to zendrop and got a response from one of the customer service reps, Juan.Thank you

Noomy

Oct 03, 2024  on Shopify

Solid support. great potential. more to come!

Shifa

Oct 02, 2024  on Shopify

Straight Forward. Amazing Staff. Awesome Customer Support they help me on my accounts this two amazing members Jobelle and Mariana where excellent assisting my issue. Ohh and very patience. Let's Make Money!!!!!

Haunted Lanterns

Oct 02, 2024  on Shopify

Awesome service, Ian has answered my certains questions.

Votory Nederland

Oct 02, 2024  on Shopify

Great service when you have a question about a order. Janelle did great with answering my questions and helping me fix the issue.

Luna Grace

Oct 02, 2024  on Shopify

Best support ever! it feels like they are waiting to answer my questions. Everything worked fine so far.

My Store

Oct 02, 2024  on Shopify

They are the best! Best costumer service!

Ibeautylove

Oct 02, 2024  on Shopify

Very happy with the support team from Zendrop, always quick to respond and eager to help. Was able to fix the issues I had.Thank you!

Home Decor Niche

Oct 02, 2024  on Shopify

Its a Great place where you can fullfill all of your orders, And the customer Support and help centre is vvery good and are with quick responses.

Life Essentials

Oct 02, 2024  on Shopify

Jemima helped me get into a webinar, which had tech issues! Thank you!!

Nowkhaz

Oct 01, 2024  on Shopify

Support is really Awesome, Especially Shiza in support really helped for solving the issue patiently and courteously.

Lymestone Treehouse

Oct 01, 2024  on Shopify

Very good to deal with. Seem genuinely keen to make your eComm store successful.

Parsons' Projects

Oct 01, 2024  on Shopify

Easy to integrate products, over a million products to choose from, lots of videos to learn from.

Vibro

Oct 01, 2024  on Shopify

zleepyz

Oct 01, 2024  on Shopify

First impression; Great customer service!

Sojourn

Oct 01, 2024  on Shopify

Honestly not sure how i would cope without Zendrop. Everything is so easy to do, from finding the product to importing it to your store. Then fulfilling an order is completed in a press of a button. Customer service is so quick and helpful, whenever i have had questions. A must have if you are dropshipping

Everyday LUXE

Oct 01, 2024  on Shopify

I’ve been using Zendrop with my Shopify store, and it has completely transformed my drop shipping business! The integration is seamless, making it super easy to import products and manage orders. The product selection is fantastic, offering fast shipping options, which has significantly improved my customer satisfaction. I love the automation features, especially the automatic fulfillment and real-time order tracking which saves me so much time and effort! If you're looking to streamline your drop shipping business, Zendrop is a game changer. Highly recommended

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