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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (10,516)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Inheritance Apparel

Oct 16, 2024  on Shopify

Very helpful support

Elara Nova

Oct 16, 2024  on Shopify

Zendrop team always try to help as much as possible. I like that the customers receive their orders sooner than other suppliers.

Home_Leasure_Beauty

Oct 16, 2024  on Shopify

Great app, customer service is fast and efficient

Bikdesign e-com store

Oct 16, 2024  on Shopify

Mycket hjälpsamma och lätta att få tag på. Jag är en newbie I detta och har många frågetecken.... de är väldigt hjälpsamma med alla mina newbiefrågor...m

Wagner's General Store

Oct 16, 2024  on Shopify

Fast, friendly and fabulous! Am working on some Christmas POD mugs for my General Store, and support was quick, professional and friendly, helping me through the process.. I can't speak highly enough of them (Juan!!) and the way they have assisted. This is a great platform!

JJS Club

Oct 16, 2024  on Shopify

all i can say zendrop is one the best support team and they are always there to answer any question. Any concern? Even I got charged $79 for my pused store but the support team sort it out straight away thanks zendrop

My Store

Oct 16, 2024  on Shopify

The customer service is very good. I was able to have answers very easily in no time at all. I had all my issues resolved.

My Store

Oct 16, 2024  on Shopify

Ian was a great help with my Zendrop account, I accidently purchased a pro plan and wanted a refund but instead I was offered 2 months free which I took more than happily. Will continue using Zendrop!

Tulip Blaze

Oct 14, 2024  on Shopify

Me atendió Jemima tras una duda con mi stock del producto. Se pusieron en contacto conmigo al instante y no pararon hasta solucionar mi problema. Una atención 10/10.

Vivaporta

Oct 14, 2024  on Shopify

Great Dropshipping Platform! Zendrop is best for e-commerce business.

Il mio negozio

Oct 14, 2024  on Shopify

really good app, and really fast on anything

AURELIA FASHIONS

Oct 14, 2024  on Shopify

really supportive towards new dropshippers and very beginner friendly

DMS Almere

Oct 14, 2024  on Shopify

great app. Support is very good en responsive. They helped with al my questions and now can I start to grow my business

Inzensy

Oct 14, 2024  on Shopify

Best customer support there is!

Stride Goods

Oct 14, 2024  on Shopify

Vissary

Oct 14, 2024  on Shopify

Quick and excellent service. (Juan)

Cevoria

Oct 14, 2024  on Shopify

So far.. i am having a great experience.

IVORI

Oct 14, 2024  on Shopify

customer support is always fast and helpful!

Moment keepr

Oct 14, 2024  on Shopify

Frugal Finds Canada

Oct 14, 2024  on Shopify

Excellent support received tonight - thanks☺️

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