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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (10,516)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

2wish

Oct 22, 2024  on Shopify

Unbelievable service by Maya!!!

OniVibe

Oct 22, 2024  on Shopify

best

Vangique

Oct 22, 2024  on Shopify

Nina is the best customer support I have ever dealt with in platform. Zendrop is lucky to have her.

Kiddokom

Oct 22, 2024  on Shopify

The best !

My Store

Oct 22, 2024  on Shopify

I wanted to share a very pleasant experience, I will say right away, Zendrop support is the best support I have ever met, when adding a product from Zendrop to Shopify, I had an unknown problem, I wrote to support, they told me that it was just a technical problem, and within 24 hours it was solved, after which I faced the problem that I could not add several variants of the product at a time, although I did not have any publication of the product on Shopify, accordingly, the limit was not broken, within a few hours, zendrop support contacted the supply manager of this product, and told him to resize this product and by the next morning it was all sorted, thanks Jacob for your help

GleamLight

Oct 22, 2024  on Shopify

Really impressive support, I recommend !

Dahab s'CO

Oct 22, 2024  on Shopify

this is very good app help to find the trend products. al agant and the team help you to solve any problem speedly.

MixSht

Oct 22, 2024  on Shopify

BlazeBreeze

Oct 22, 2024  on Shopify

UGoGirl Discounts

Oct 17, 2024  on Shopify

Usman, tech support for Zendrop was the only person able to fix a 6 day issue. Thanks again to his tech savvy services! He was patient and quick to responding and stayed with me the whole way until the matter was resolved. Thanks again Usman!

Moxie Maven

Oct 17, 2024  on Shopify

I always read reviews before purchasing something. I did my research before signing up for Zendrop. My experience with customer support was like no other. Seriously top notch. My questions were handled within minutes and it was so easy and smooth. I can't say that for a lot of other companies. Having great customer service builds loyalty and trust with clients and customers. Thank you to the support team, Jobelle, to be exact. Keep that girl around, she was awesome.

My Store

Oct 17, 2024  on Shopify

Super helpful service, I had an answer within minutes of prompting for help. Would recommend.

ScoopFit

Oct 17, 2024  on Shopify

Highly recommend using Zendrop! very easy to use and really helpful customer service!

Unlimited 8 shop

Oct 17, 2024  on Shopify

Nokiverses

Oct 17, 2024  on Shopify

Tolle Kommunikation, sehr zuvorkommend und Lösungsorientiert

Kitchen Collective

Oct 17, 2024  on Shopify

Amazing customer support. Very fast to respond.

BasedLine

Oct 17, 2024  on Shopify

Ain't gonna lie this is the best supplier, fulfillment, and many more. I literally got $100 order credit with plus plan which is giving me room to spend and the customer service is top notch ngl. If you're not using this as sending your product i don't know what you are doing

Typhin&CO.

Oct 16, 2024  on Shopify

The team at Zendrop is amazing! They respond very quickly to my questions and have been sourcing products at great prices and fast shipping time

Pristine Beauty & Health

Oct 16, 2024  on Shopify

Very helpful and fast support!

TechTrend Co.

Oct 16, 2024  on Shopify

Super helpful and amazing customer service

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