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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (10,516)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Vistella

Oct 28, 2024  on Shopify

Osman and Khubaib were very fast to respond and helped me me with my issues very well and got them resolved.

TipTiz

Oct 28, 2024  on Shopify

FluxMart

Oct 28, 2024  on Shopify

The support is really awesome. They help you with everythung that you need. One of the best support that I've ever seen. Thank you so much.

Neediverse Store

Oct 28, 2024  on Shopify

Zendrop has many good things but definitely the customer service is the best, I would recommend Zendrop 1000 times

Flip Drops

Oct 28, 2024  on Shopify

I’ve had a great experience with Zendrop! Their team is incredibly responsive – every time I have a question, they’re right there to help. The app itself is so easy to navigate, making it a breeze to fulfill orders quickly. It’s clear they’ve put a lot of thought into making the user experience smooth and efficient. Highly recommended for anyone looking to streamline their dropshipping process!

Udaan

Oct 28, 2024  on Shopify

I recommend Zendrop to everyone; Faye was very helpful with a product inquiry. Overall, it's an excellent choice for dropshipping.

Ellioty Thomas

Oct 28, 2024  on Shopify

Their support team is always very responsive no matter what time of day. The integration to the store is seamless and immediate so fulfilling orders is a great experience.

Isobel Gibbs

Oct 28, 2024  on Shopify

They've been incredibly responsive and helpful, ensuring I have all the information I need to get started. Overall, Zendrop offers a smooth and supportive user experience that's perfect for beginners.

retreat supply.

Oct 27, 2024  on Shopify

Great customer support, amazing fulfillment, great product searching tool, you are doing yourself a disservice by not using ZenDrop.

Fur Pet Finds

Oct 27, 2024  on Shopify

ZenDrop is great! They have support on hand and ready to help you with any questions or issues. So many resources to learn from the best about Dropshipping or POD. Not to mention the best shipping times on products and it's easy to import a product they don't have. Highly recommend!

Home Masters

Oct 27, 2024  on Shopify

Very good platform, has a very good support also

Carmily

Oct 27, 2024  on Shopify

Just had some amazing assistance from Jobelle on live chat. Friendly and fast. Thank you.

My Store

Oct 27, 2024  on Shopify

they helped me really good, nice people over there.

My Store

Oct 27, 2024  on Shopify

This is by far the best supplier, top tiers suppliers & Top Tier pricing

Softhel

Oct 27, 2024  on Shopify

the customer support is very effective!

Mi tienda

Oct 27, 2024  on Shopify

Wixlly Shop

Oct 27, 2024  on Shopify

good customer service. Helped me get my account sorted out in minutes due to an error on my side Thank Ian

AlnourStore

Oct 27, 2024  on Shopify

very helpful support

Palitte

Oct 27, 2024  on Shopify

Zendrop is great for dropshipping. I especially love their customer service - I am up at all hours working on my business and I can rely on their customer service team to respond in a timely matter. Sometimes even at a very odd hour. Despite some technical issues they experience periodically on their end (which is understandable since they are also a business that is constantly improving), I still think Zendrop is the best on the market and is my primary dropshipping vendor. I highly recommend Zendrop

Trend Store

Oct 26, 2024  on Shopify

This platform has excellent customer service

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