Reviews: Zendrop ‑ Dropshipping & POD

Customer reviews: Zendrop ‑ Dropshipping & POD

Reviews (10,407)

Overall rating

4.7

5

1,701
4

169
3

28
2

9
1

65

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

Exceptional customer support, with knowledgeable and responsive service agents.
User-friendly interface suitable for both beginners and experienced users.
Seamless integration with platforms like Shopify.
Vast product catalog with easy syncing and fulfillment.
Automated order handling, saving time and reducing manual tasks.

Common Concerns

Issues with billing transparency and unexpected charges.
Technical problems, such as website bugs and error messages.
Reports of subpar product quality and insufficient product information.
Delays in product delivery and handling.
Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

GleamLight

Oct 22, 2024 on Shopify

Really impressive support, I recommend !

Dahab s'CO

Oct 22, 2024 on Shopify

this is very good app help to find the trend products. al agant and the team help you to solve any problem speedly.

MixSht

Oct 22, 2024 on Shopify

BlazeBreeze

Oct 22, 2024 on Shopify

UGoGirl Discounts

Oct 17, 2024 on Shopify

Usman, tech support for Zendrop was the only person able to fix a 6 day issue. Thanks again to his tech savvy services! He was patient and quick to responding and stayed with me the whole way until the matter was resolved. Thanks again Usman!

Moxie Maven

Oct 17, 2024 on Shopify

I always read reviews before purchasing something. I did my research before signing up for Zendrop. My experience with customer support was like no other. Seriously top notch. My questions were handled within minutes and it was so easy and smooth. I can't say that for a lot of other companies. Having great customer service builds loyalty and trust with clients and customers. Thank you to the support team, Jobelle, to be exact. Keep that girl around, she was awesome.

My Store

Oct 17, 2024 on Shopify

Super helpful service, I had an answer within minutes of prompting for help. Would recommend.

ScoopFit

Oct 17, 2024 on Shopify

Highly recommend using Zendrop! very easy to use and really helpful customer service!

Oct 16, 2024 on Shopify

Mycket hjälpsamma och lätta att få tag på. Jag är en newbie I detta och har många frågetecken.... de är väldigt hjälpsamma med alla mina newbiefrågor...m

Wagner's General Store

Oct 16, 2024 on Shopify

Fast, friendly and fabulous! Am working on some Christmas POD mugs for my General Store, and support was quick, professional and friendly, helping me through the process.. I can't speak highly enough of them (Juan!!) and the way they have assisted. This is a great platform!