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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (879)

Overall rating
4.5

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Allinoneoasis

Nov 11, 2024  on Shopify

So today I got a problem with my shopify as payment was done in any other account not my account which was activated with the shopify store, Mariane, helps me a lot into it, she resolve my issue, and I am really happy with it, she listen to me very clamly, and answer to my every Question and give me every possible solutions, so once again thanks a lot...

TiendaKidz

Nov 11, 2024  on Shopify

The customer service is really helpfull

Mijn winkel

Nov 11, 2024  on Shopify

Goed geholpen door Khuhaib van het zendrop team

ThermaCore Vest

Nov 11, 2024  on Shopify

Zendrop has been a game-changer for my dropshipping business! Their platform is intuitive and easy to use, with a wide range of quality products to choose from. What truly sets them apart is their amazing customer service. Every time I had a question, the support team was quick to respond, knowledgeable, and genuinely helpful. It’s rare to find a service where you feel so well-supported, and Zendrop delivers that in spades. Highly recommend to anyone looking to streamline their dropshipping process!

Tycon

Nov 11, 2024  on Shopify

Good!

GRATE FITNESS

Nov 11, 2024  on Shopify

Had a very pleasant conversation with an Jo from the Zendrop team. Quick help. big recommendation

Twist Pets

Nov 11, 2024  on Shopify

i am more than satisfied with zendrop. the support is always available quickly and helps very well. it has never been so easy to have a reliable supplier. i look forward to working with them in the future.

Fiora

Nov 11, 2024  on Shopify

the only private supplier i will ever use! they are the best! amazing chat support and everything!

Tip Top Dorm Shop

Nov 11, 2024  on Shopify

Fast responses and great customer support.

My Store

Nov 11, 2024  on Shopify

impressive support. i was able to understand all the details. She was to the point and very helpful. Thanks!

She Roars

Nov 10, 2024  on Shopify

Fast great service!

My Store

Nov 10, 2024  on Shopify

Shiza has been very helpful and patient. Thx Shiza.

Ann's Vibe

Nov 10, 2024  on Shopify

The customer service agent, Markgil was very helpful and patient. I was very satisfied with the service I received today.

LimitlessDeals.shop

Nov 10, 2024  on Shopify

Very kind and helpful. Helped me feel comfortable and helped me get effortlessly started with Zendrop.

zenithstore.store

Nov 10, 2024  on Shopify

wrmth

Nov 10, 2024  on Shopify

Zendrop has been fantastic! The integration with Shopify is seamless, and the product selection is great. Special thanks to Janelle for her amazing support.

SerenityProducts

Nov 09, 2024  on Shopify

great team, very friendly and helpfull

Thrive & Health

Nov 09, 2024  on Shopify

Khubaib was so careful and solved my issue so quickly . A very nice person . Thank you Zendrop for your great customer service

TidyWishes

Nov 08, 2024  on Shopify

Had an issue with an order and Ivan sorted it very quickly and thoroughly. big up to ivan

Krystina Trendify

Nov 08, 2024  on Shopify

Zendrop's staffs are really open-minded to help me, I have taken by Chris today. He is so kind. I would love to give a 5-star review for your team.

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