Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,407)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

MatLucky

Oct 25, 2024  on Shopify

I certainly recommend this App, Provide Quick response and very supportive

Furry Family Supplies

Oct 25, 2024  on Shopify

I had a few questions in regards to Halloween sale, and Ivan from the chat team would very nice and helpful - he explained all in details and i decided to make a purchase.

Ivory Joy

Oct 25, 2024  on Shopify

The customer responses are fast and good

Ortania

Oct 25, 2024  on Shopify

Always good support and very quick!

Lumi Lab

Oct 24, 2024  on Shopify

Incredibly easy to use. Support answers SO fast with genuine care and speedy problem solving. HIGHLY RECOMMEND!

Pawsome us

Oct 24, 2024  on Shopify

The staff is professional, very knowledgeable, and knows their stuff.

Wagging Wellness

Oct 24, 2024  on Shopify

Great experience with the customer service from Janelle! Answered all my questions and explained things that were confusing to me and gave me a much better understanding of things I was unsure about! Thanks very much!

Olia Brush

Oct 24, 2024  on Shopify

Silkiva

Oct 24, 2024  on Shopify

Fantastic experience with Zendrop! Zendrop has been a game-changer for my Shopify store. Their platform is user-friendly, and the product catalog is vast, which made it easy to find unique items that fit my niche perfectly. The seamless integration with Shopify saves so much time – all the product details sync instantly, and their order processing is smooth and efficient. But what really stands out is the support team! They've been incredibly responsive and helpful, always ready to answer questions and provide guidance whenever I've needed it. I’d highly recommend Zendrop to anyone looking to streamline their dropshipping operations on Shopify

Little Line Explorers

Oct 24, 2024  on Shopify

They were supper helpful when needed at anytime of the day. I appreciate the fast replies

Offside Football

Oct 24, 2024  on Shopify

Zendrop support is much superior to Shopify support. There support assistants are unmatched and I really mean it 24/7 support Super fast replies Always finding solutions.

My Store

Oct 24, 2024  on Shopify

Thank you for your help!!Had a wonderful experience with Zedrop support

EverBliss

Oct 23, 2024  on Shopify

Great App, support was very responsive ! Special thanks to Juan!

PROJETA

Oct 23, 2024  on Shopify

ModermiScape

Oct 23, 2024  on Shopify

Profissional assistence, good products

2wish

Oct 22, 2024  on Shopify

Unbelievable service by Maya!!!

OniVibe

Oct 22, 2024  on Shopify

best

Vangique

Oct 22, 2024  on Shopify

Nina is the best customer support I have ever dealt with in platform. Zendrop is lucky to have her.

Kiddokom

Oct 22, 2024  on Shopify

The best !

My Store

Oct 22, 2024  on Shopify

I wanted to share a very pleasant experience, I will say right away, Zendrop support is the best support I have ever met, when adding a product from Zendrop to Shopify, I had an unknown problem, I wrote to support, they told me that it was just a technical problem, and within 24 hours it was solved, after which I faced the problem that I could not add several variants of the product at a time, although I did not have any publication of the product on Shopify, accordingly, the limit was not broken, within a few hours, zendrop support contacted the supply manager of this product, and told him to resize this product and by the next morning it was all sorted, thanks Jacob for your help

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