Zendrop App Review: Features, Pros & Cons for Shopify

Customer reviews: Zendrop ‑ Dropshipping & POD

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (10,516)

Overall rating

4.7

5

1,766
4

174
3

28
2

9
1

73

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

Exceptional customer support, with knowledgeable and responsive service agents.
User-friendly interface suitable for both beginners and experienced users.
Seamless integration with platforms like Shopify.
Vast product catalog with easy syncing and fulfillment.
Automated order handling, saving time and reducing manual tasks.

Common Concerns

Issues with billing transparency and unexpected charges.
Technical problems, such as website bugs and error messages.
Reports of subpar product quality and insufficient product information.
Delays in product delivery and handling.
Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

DriveLux

Nov 05, 2024 on Shopify

Easy to navigate, great support agents, overall one of the best apps you could use for Shopify.

Shop the Future with Safana

Nov 05, 2024 on Shopify

The supporting team is guiding and responding very fast.. thanks to them.!

Healiby

Nov 05, 2024 on Shopify

Very helpfull stuff. Big selection of products and option to find new products and it actually works. I found a product I want to sell, requested it and the next day it was ready to sell.

GIGI's Store

Nov 05, 2024 on Shopify

good and fast

Naturglow

Nov 05, 2024 on Shopify

Great Customer Service

Dzineprintz Store

Nov 05, 2024 on Shopify

I have not placed an order with Zendrop for some time and forgot the process, the help desk team were very helpful and fast and were able to help me with every question I had in regards to my order and the process. Thanks Team

AirTag Trackers

Nov 04, 2024 on Shopify

best costumers support ever really i love them helpfull and my costumer support assist was Markgil and he really helped me alot <3

ChargeX

Nov 04, 2024 on Shopify

Its always the best support I have on Zendrop, the attention, the time they answer, Its always a great experience in the app

The Mini Scope

Nov 04, 2024 on Shopify

Good!

KTO

Nov 04, 2024 on Shopify

The support team is quick to help and gives you precise instructions on what to do. I'm very happy with it.

Horae

Nov 04, 2024 on Shopify

Great app to begin with dropshipping, user friendly and generally good

A1-BUYS

Nov 04, 2024 on Shopify

Very easy good app to use, it seems to work good I think it would be good for anyone

Gift Tourism Store

Nov 04, 2024 on Shopify

Nyka wan an excellent technician and solved my shopify problem quickly.

General Store & Boutique

Nov 04, 2024 on Shopify

Today I have received the help I have needed for two days! Stick with ZENDROP. The help center and people will help you and will stay with you until the issue is resolved! Way to go Zendrop!

NovaNest Essentials

Nov 04, 2024 on Shopify

Shiza took the time to work through all my issues in a patient and diligent manner.

shopsphere

Nov 03, 2024 on Shopify

I would like some tips on how to promote products properly, and be effective thanks.

TS Majstia

Nov 03, 2024 on Shopify

Zendrop has taken my dropshipping business to the next level. By simplifying order fulfillment, providing a vast product range, and enabling custom packaging, it has helped me boost efficiency and brand recognition. Their dedicated customer support team ensures a smooth and hassle-free experience. I wholeheartedly recommend Zendrop.

Zylaren

Nov 03, 2024 on Shopify

Kemeti

Nov 03, 2024 on Shopify

As usual , great support team . thanks Zendrop

EzyGadgetx

Nov 03, 2024 on Shopify

I had a great experience with Zendrop's customer support! They were very helpful in resolving my billing issue promptly and issued an app credit without any hassle. Thank you for your excellent service!