Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,407)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Udaan

Oct 28, 2024  on Shopify

I recommend Zendrop to everyone; Faye was very helpful with a product inquiry. Overall, it's an excellent choice for dropshipping.

Ellioty Thomas

Oct 28, 2024  on Shopify

Their support team is always very responsive no matter what time of day. The integration to the store is seamless and immediate so fulfilling orders is a great experience.

Isobel Gibbs

Oct 28, 2024  on Shopify

They've been incredibly responsive and helpful, ensuring I have all the information I need to get started. Overall, Zendrop offers a smooth and supportive user experience that's perfect for beginners.

retreat supply.

Oct 27, 2024  on Shopify

Great customer support, amazing fulfillment, great product searching tool, you are doing yourself a disservice by not using ZenDrop.

Fur Pet Finds

Oct 27, 2024  on Shopify

ZenDrop is great! They have support on hand and ready to help you with any questions or issues. So many resources to learn from the best about Dropshipping or POD. Not to mention the best shipping times on products and it's easy to import a product they don't have. Highly recommend!

Home Masters

Oct 27, 2024  on Shopify

Very good platform, has a very good support also

Carmily

Oct 27, 2024  on Shopify

Just had some amazing assistance from Jobelle on live chat. Friendly and fast. Thank you.

My Store

Oct 27, 2024  on Shopify

they helped me really good, nice people over there.

My Store

Oct 27, 2024  on Shopify

This is by far the best supplier, top tiers suppliers & Top Tier pricing

Softhel

Oct 27, 2024  on Shopify

the customer support is very effective!

Mi tienda

Oct 27, 2024  on Shopify

Wixlly Shop

Oct 27, 2024  on Shopify

good customer service. Helped me get my account sorted out in minutes due to an error on my side Thank Ian

AlnourStore

Oct 27, 2024  on Shopify

very helpful support

Palitte

Oct 27, 2024  on Shopify

Zendrop is great for dropshipping. I especially love their customer service - I am up at all hours working on my business and I can rely on their customer service team to respond in a timely matter. Sometimes even at a very odd hour. Despite some technical issues they experience periodically on their end (which is understandable since they are also a business that is constantly improving), I still think Zendrop is the best on the market and is my primary dropshipping vendor. I highly recommend Zendrop

Trend Store

Oct 26, 2024  on Shopify

This platform has excellent customer service

My Store

Oct 26, 2024  on Shopify

Fantastic customer service so far. The support team are quick and helpful.

Pretty Pop Décors

Oct 26, 2024  on Shopify

Great app for Drop shipping! Customer service is fast and helpful

Arielle

Oct 26, 2024  on Shopify

5/5 Great app, simple and fast. Special thanks to Faye from the support team for being so helpful and patient with a non-native English speaker like me <3

Kibooz

Oct 25, 2024  on Shopify

I use Zendrop for my Shopify store, and it's a blast! The platform is easy to use and integrates perfectly with Shopify, making it easy to import products and manage orders. Support is responsive and always ready to help.

NueBasics

Oct 25, 2024  on Shopify

This app is AMAZING. I can't express how helpfull the team is, how fast they reply and how much they care to help. 10/10

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