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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (10,516)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

glimely

Nov 13, 2024  on Shopify

Top Tier customer service, fast reply times and always a solution. Can definitely recommend!

Favolo

Nov 13, 2024  on Shopify

Devorijewelry

Nov 13, 2024  on Shopify

Great communication with support. They got back to me quickly with a direct answer to my question. Very helpful. Good service.

Sleazegear

Nov 13, 2024  on Shopify

Liezel helped me great customer support service

OxyFlow

Nov 12, 2024  on Shopify

good

Zoodélice

Nov 12, 2024  on Shopify

Modern Miracles

Nov 12, 2024  on Shopify

Absolutely would recommend using Zendrop. This app makes the shipment process a lot simpler. The customer service is amazing as well. The team acted quickly to resolve any problems I had regarding customer orders.

ARTHUR Store

Nov 12, 2024  on Shopify

Excelente proveedor y el servicio es óptimo,claro y preciso,por eso le doy 5 , gracias por su servicio, seguiré trabajando con ustedes

Ameowzing.store

Nov 12, 2024  on Shopify

I just started using it, but already I can tell customer support is brilliant. There is a wide choice of products and I like their growing POD section, too. So far, so great!

MangHub

Nov 12, 2024  on Shopify

J’avais un soucis par rapport à la connexion de mes produits sur mon site, Mariane a été très réactive Merci infiniment pour l’aide De plus l’application est très simple à utiliser avec une variété incroyable de produits !

Vintage Archive

Nov 12, 2024  on Shopify

Customer service is beyond excellent! Extremely helpful, understanding, and kind!

Vorya

Nov 11, 2024  on Shopify

Very responsive customer support with great product sourcing! I would 100% recommend to anyone looking for a reliable supplier.

InnerGlow-Paris

Nov 11, 2024  on Shopify

Really great customer support :)

Vavansi

Nov 11, 2024  on Shopify

Helped really quickly bij Khubaib!

Glow Lush Beauty

Nov 11, 2024  on Shopify

Allinoneoasis

Nov 11, 2024  on Shopify

So today I got a problem with my shopify as payment was done in any other account not my account which was activated with the shopify store, Mariane, helps me a lot into it, she resolve my issue, and I am really happy with it, she listen to me very clamly, and answer to my every Question and give me every possible solutions, so once again thanks a lot...

TiendaKidz

Nov 11, 2024  on Shopify

The customer service is really helpfull

Mijn winkel

Nov 11, 2024  on Shopify

Goed geholpen door Khuhaib van het zendrop team

ThermaCore Vest

Nov 11, 2024  on Shopify

Zendrop has been a game-changer for my dropshipping business! Their platform is intuitive and easy to use, with a wide range of quality products to choose from. What truly sets them apart is their amazing customer service. Every time I had a question, the support team was quick to respond, knowledgeable, and genuinely helpful. It’s rare to find a service where you feel so well-supported, and Zendrop delivers that in spades. Highly recommend to anyone looking to streamline their dropshipping process!

Tycon

Nov 11, 2024  on Shopify

Good!

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