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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (10,516)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

GadgetHeavenn

Nov 15, 2024  on Shopify

The best

Havenly

Nov 15, 2024  on Shopify

So far so good, excellent customer support team. Just starting out looking forward to a bright future.

Stroolo

Nov 15, 2024  on Shopify

CS was helpful, so far all good, and I am on the free plan, so I guess the other would be better, but overall I cannot say anything bad about this app and their services!

Snodin

Nov 15, 2024  on Shopify

Zendrop’s support team is in a league of its own. They don’t just resolve issues – they genuinely care about finding the best solution tailored to your needs. Every interaction feels personal, and their response time is lightning-fast. It’s rare to find a service where the support team feels like a true partner in your success. Hats off to the team for setting the gold standard!

KickKart

Nov 15, 2024  on Shopify

Hi I love this I love doing this with you guys! Thanks!

Ergomy

Nov 15, 2024  on Shopify

Super fast customer service at all times. They help u with any issue u could imagine, and like i said, in seconds.

The Clarimind

Nov 14, 2024  on Shopify

She was great and professional. Most of all knew exactly what to do with the issue i was having and solved it! Thanks!

Himalayan Paw

Nov 14, 2024  on Shopify

GG’s Palace

Nov 14, 2024  on Shopify

Ive had a great experience with all the zendrop live agents. They have all helped me with my orders, and helped me have a great experience. Usman and Jemima have been great.

Bliss Beauty

Nov 14, 2024  on Shopify

Amazing customer service

Essentials Edge

Nov 14, 2024  on Shopify

Mariane was an amazing help today. Fast, on-point resolution.

Ease Fun Life Store

Nov 14, 2024  on Shopify

Amazing customer support! Thank you.

Givoora

Nov 14, 2024  on Shopify

Zendrop is fantastic. Specially their customer service. I cant describe how reliable and always responds promptly,. Thanks team

SHIMMERA

Nov 14, 2024  on Shopify

Being Broad

Nov 14, 2024  on Shopify

Very easy to manage everything with zendrop. Very helpful customer service.

TiBell

Nov 14, 2024  on Shopify

Ha sido de mucha ayuda, nos ha respondido todas nuestras dudas en tiempo real y con gente de verdad

Mi tienda

Nov 13, 2024  on Shopify

The customer service was great, Markgil the person that help me in processing was amazing

1stopshopzone

Nov 13, 2024  on Shopify

I was pleasantly surprised by the quality of this product! The shipping was incredibly fast, and the item arrived in perfect condition. The customer service team was also very helpful in answering my questions. I would recommend Zendrop to others.

The Fox Hideout

Nov 13, 2024  on Shopify

Awesome

LemonLoot

Nov 13, 2024  on Shopify

Great Service! I am truly delighted

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