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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (10,515)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

My Store

Nov 26, 2024  on Shopify

I just started drop shipping and the process can be confusing, and I made an error. Zendrop fixed it so quickly and easily that I was impressed. Thank you so much

TinyPix

Nov 26, 2024  on Shopify

Always very helpful

Infinitulip

Nov 26, 2024  on Shopify

En general cubre todos los puntos, excepto en LATAM, ya que los costos de envío son demasiado altos, y terminan quitando margen, pero sin incluir eso, es resto de la aplicación es perfecta, el soporte técnico, las variantes, los productos, realmente se esmeran por tener un buen servicio

RetroPulse

Nov 26, 2024  on Shopify

Customer service is very fast and effective, they cleared up all my doubts. Many thanks to the entire Zendrop team.

Nuvvo Place

Nov 25, 2024  on Shopify

Highly recommended. The assistance from the agents has been fabulous, they have attended to each suggestion I have, they are interested in following up and if in the end they can solve the problem. With the request for products from the catalog they are super efficient and fast, without a doubt it makes the experience much easier for novices and Dropshipping professionals will surely find a good ally in them. They are super cracks. Today, 11/26/24, the customer service executive Faye extended her great help to me and solved a problem where she really showed me the commitment she has towards the community. In a short time, she helped me and provided me with the access tools so that I could move forward normally. I hope you have the good fortune of being assisted by her person.

Luxe Decor Trendz

Nov 25, 2024  on Shopify

SHIZA -SHE WAS MY BEST SUPPORT :*

Miselux

Nov 25, 2024  on Shopify

Great, easy to use app with many products. Pairing is easy and customer support is always ready. Definitely recommend!

ShopGlissea

Nov 25, 2024  on Shopify

yes, i would because the customer service is amazing and i truly recommend it.

NUÓR Stockholm

Nov 25, 2024  on Shopify

I am extremely satisfied! They are super quick to assist and always incredibly friendly. Truly a top-notch service you can rely on!

Honor & Estilo

Nov 25, 2024  on Shopify

Zendrop ha sido una herramienta increíble para mi negocio. Su plataforma es fácil de usar y ha simplificado completamente el proceso de gestión de pedidos y envíos internacionales. La variedad de productos, la velocidad de procesamiento y el soporte al cliente han superado mis expectativas. Además, la integración con Shopify ha sido perfecta, lo que me ha permitido centrarme en hacer crecer mi tienda en lugar de preocuparme por la logística. Definitivamente recomendaría Zendrop a cualquier emprendedor que busque eficiencia y confiabilidad en su negocio de dropshipping. ¡Gracias por hacer las cosas tan simples!

Aurapeau

Nov 25, 2024  on Shopify

C'est magnifique comme application

Lustre Globes

Nov 25, 2024  on Shopify

quick and very helpfull

Bi-Bala-Shop

Nov 25, 2024  on Shopify

Fast communication and help in any issue that I had so far. Thanks!

VOLTAÏQUE

Nov 25, 2024  on Shopify

I encountered an issue disconnecting my TikTok Shop from Zendrop without disrupting operations. Resolving it required about an hour of collaboration between Zendrop and TikTok, as the disconnection couldn't be handled directly within Zendrop. Both representatives remained patient and persistent, ensuring all questions were addressed and solutions explored. Ultimately, TikTok resolved the issue, but the teamwork provided valuable insights. This experience highlights the importance of preparing for similar challenges in the future. We successfully achieved the desired outcome thanks to Zendrop's 24/7 customer support.

Stepwise Mobility

Nov 24, 2024  on Shopify

Excellent Customer Service. Khubaib was really on point and guided me really well.

QuickCatch™

Nov 24, 2024  on Shopify

They are very good, make everything easy, Nyka is great and help you wiht ANYTHING. Amazing platform.

Practical Product Picks

Nov 24, 2024  on Shopify

All the team have been super helpful. Quick to answer any of my questions at any time of day! Superb service from the whole team particularly Mariane, Jo, Nyka, Mae and Janelle.

The Stylish Turtle

Nov 24, 2024  on Shopify

Today I had an issue with my store connecting because of a mistake I made when adding payment. The support team took care of it immediately. I did not have to hold in a chat for long. They were awesome. Looking forward to working with Zendrop!

My Store

Nov 24, 2024  on Shopify

Starting out in the world of dropshipping, my biggest challenge was finding a reliable supplier. After days of research I decided to go with Zendrop. I found their platform much easier to navigate compared to other sites, and their customer support has been excellent. they always respond to my messages and address my questions, no matter the day. So far, I’m very satisfied and feel comfortable with them.

Baredoo

Nov 24, 2024  on Shopify

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