Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,407)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

HSMH STORE

Nov 18, 2024  on Shopify

It is good to navigate and different plan options

Jazmin Jewels

Nov 18, 2024  on Shopify

Customer service is excellent! Faye replied very quickly and was very helpful.

Cuubby

Nov 18, 2024  on Shopify

Great customer service - always ready and available to help for a quick chat to resolve any issues.

Starlight Mill

Nov 17, 2024  on Shopify

As a beginner to the dropshipping world and shopify I must say that Zendrop has the best support for any setup issues and general help. Everyone has been kind and encouraging. The app is easy to use and understand. I can clearly see product and shipping costs which helps adding new products quickly.

Quotex Lancers

Nov 17, 2024  on Shopify

My Store

Nov 17, 2024  on Shopify

Its a very good opportunity for peoples who wants to be a part in the e commerce business!

VitalGlam - Natural Products of Korea and the Far East

Nov 17, 2024  on Shopify

I would like to express my sincere gratitude for your prompt response, problem-solving skills, resolution of the issue, and courteous communication. Your assistance has greatly facilitated our work.

My Store

Nov 17, 2024  on Shopify

Zendrop has truly exceeded my expectations! Their customer support team is nothing short of amazing — always friendly, helpful, and quick to provide solutions. Whenever I’ve had a question or needed assistance, they’ve gone above and beyond to make things clear and easy to understand. It’s so refreshing to work with a team that genuinely cares about their customers. Their support makes running my business feel like a breeze! If you’re looking for reliable service and a team you can trust, Zendrop is the way to go.

22 Brand Outlet

Nov 17, 2024  on Shopify

Customer service is very genuine and real and friendly, I always have a good experience with Zendrop. Joe Anne was wonderful to deal with. Thank you

Wachabella

Nov 17, 2024  on Shopify

En general no doy tantas estrellas. pero tuve un problema con un pedido y contacte a atencion al cliente donde me atendio Faye y me saco todas las dudas. super recomendable, no solo por la rapidez si no por toda la calidad que hay detras de los articulos

Beautify Clear

Nov 17, 2024  on Shopify

I’ve been using Zendrop and it has completely transformed my dropshipping business. The platform is incredibly user-friendly, with a seamless integration to Shopify, making it easy to find high-quality products and start selling fast. The best part? The fast shipping times, especially for U.S.based orders, which has helped me improve customer satisfaction significantly. Zendrop's product catalog is impressive, and I love the fact that they handle everything from sourcing to fulfillment. Their customer service is top-notch too, always responsive and ready to help. If you’re serious about scaling your dropshipping business, Zendrop is an absolute must!

Aura

Nov 16, 2024  on Shopify

Essenza Di Classe

Nov 16, 2024  on Shopify

The best!

daily the bailey

Nov 16, 2024  on Shopify

it helps us with getting supply faster, and with great support team and fast respond time

Calmex

Nov 15, 2024  on Shopify

GadgetHeavenn

Nov 15, 2024  on Shopify

The best

Havenly

Nov 15, 2024  on Shopify

So far so good, excellent customer support team. Just starting out looking forward to a bright future.

Stroolo

Nov 15, 2024  on Shopify

CS was helpful, so far all good, and I am on the free plan, so I guess the other would be better, but overall I cannot say anything bad about this app and their services!

Snodin

Nov 15, 2024  on Shopify

Zendrop’s support team is in a league of its own. They don’t just resolve issues – they genuinely care about finding the best solution tailored to your needs. Every interaction feels personal, and their response time is lightning-fast. It’s rare to find a service where the support team feels like a true partner in your success. Hats off to the team for setting the gold standard!

KickKart

Nov 15, 2024  on Shopify

Hi I love this I love doing this with you guys! Thanks!

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