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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (879)

Overall rating
4.5

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

NakedNature

Jan 12, 2025  on Shopify

Großartiger support, auch wenn es mal länger dauert! Man wird nicht abgewimmelt und fühlt sich ernst genommen! Danke Jacob ;) !

Rays treats

Jan 12, 2025  on Shopify

I love Zendrop. If i ever have any problems with using their app, it's so easy to get in contact with them. Their App is really easy to use. They have great products, and you can request products also.

GREEN SHEEP

Jan 12, 2025  on Shopify

Muito bom

Paws For Hearts 💕

Jan 11, 2025  on Shopify

The support team are so helpful, I love zendrop ♥️✨️

Pulse Riot Streetwear

Jan 11, 2025  on Shopify

My experience so far is great! Had a couple of questions so I contacted Support, and within 5 minutes I got contacted by Chris who had helped me amazingly with all my questions and concerns. I have learned new things and I am ready to continue my journey with Zendrop. 5 stars!

TrustaraX

Jan 09, 2025  on Shopify

Support is great, always quick to respond and always sort out the issue.

Beauvia

Jan 08, 2025  on Shopify

The app works perfectly, orders are fulfilled fast and the support is really good!

Omani Jewels

Jan 06, 2025  on Shopify

Super responsive and always answers the questions you have. Definitely recommend

Superhero Gear

Jan 05, 2025  on Shopify

I mostly sell POD products in my store but I also sell other products from Zendrop. I've been using Zendrop for about 4 years and I've been very happy with them during this time

KEB Products

Jan 03, 2025  on Shopify

Zendrop is a great drop shipping app. They have a lot of different products and selections and what you want to drop ship will most probably be there, but if its not you just have to source it and the team members will do the best they can to find the product or whatever is close to it. The service is great. I suggest it.

The Dog Charmer

Jan 02, 2025  on Shopify

Customer support is always quick and helpful, thank you!

BabeMine

Jan 02, 2025  on Shopify

excellent customer service

Novendy

Jan 02, 2025  on Shopify

The best one

FitnessAura

Jan 02, 2025  on Shopify

Thank you for your help I am very satisfied

Tuaylla Beauty

Dec 29, 2024  on Shopify

I'm new in Dropsshipping, but the best choice is getting ahead with an aget than I found Zendrop, easy to setup, amazing platform, amazing products and the most important amazing support, always polite and very very very helpful, I higly recommend this platform, It provides all you need to start an amazing business!

EJ's Mini Mall

Dec 29, 2024  on Shopify

Had a great team member who took care of the questions I was able to respond in a shortly manner the individual have excellence performance

The Comfy Life

Dec 29, 2024  on Shopify

Hasta el momento muy facil de hacer a integracion y el servicio al cliente ha sido muy bueno al momento de resolver dudas, es mi primera vez usando ZENDROP. todavia no he empezado a vender ya que estoy organizando la tienda pero se ve muy intresante

Cosmoze

Dec 29, 2024  on Shopify

Excellente plateforme, support très efficace et réactif

Sleetfeet

Dec 27, 2024  on Shopify

I had an amazing experience with Zendrop's customer support, especially with Khubaib, who went above and beyond to resolve my issues. Not only did he patiently assist with tracking and order delays, but he also helped me navigate technical issues with my Zendrop account and email changes. The customer service was fast, friendly, and incredibly helpful. They also gave me detailed information about Zendrop's services and even helped me apply for the Zendrop Select program. I highly recommend Zendrop for their outstanding customer support!

3 Little Things

Dec 27, 2024  on Shopify

Exceptional Support and Service – Zendrop Goes Above and Beyond I’ve had the pleasure of working with Zendrop for my business, and I can confidently say that their support and overall service are second to none. Whenever I’ve reached out for assistance, their team has been not only professional but also incredibly understanding and helpful. What truly sets Zendrop apart, though, is their genuine willingness to go above and beyond for their customers. Recently, when I needed to adjust my subscription due to some challenges in my business, the Zendrop team was quick to respond with an incredibly generous offer that exceeded my expectations. They didn’t just address my request—they showed a level of empathy and commitment that made me feel valued as a customer. It’s rare to find a company that combines capability with such a high standard of customer care. Zendrop is always reliable and quick to resolve any issue, and their willingness to help in any situation speaks volumes about their character. It’s clear that they truly care about the success of their users, and I’m grateful for their support. I wholeheartedly recommend Zendrop to anyone looking for a seamless, supportive platform for their business. They’re not just a service provider—they’re a partner who genuinely has your back. Thank you, Zendrop, for everything you do!

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