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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Shopify

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (843)

Overall rating
4.5

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Lephelia

Jan 30, 2025  on Shopify

G-clais tiendas

Jan 29, 2025  on Shopify

excelente la atención al cliente

Winter Sunshine Marketplace

Jan 29, 2025  on Shopify

Merjerrie WAS GREAT!

Mein Shop

Jan 29, 2025  on Shopify

Sehr gut

Seegars Gifts

Jan 29, 2025  on Shopify

I love the customer support that I received when I inconterred problems and when I requested to deactivate a duplicate account. Nyka was excellent and I appreciate the live chat which make it easy to resolve problems expediantly.

Aurum Collective

Jan 29, 2025  on Shopify

I am new to dropshipping and Harvey from Zendrop provided outstanding support in helping me secure a supplier agreement for my dropshipping business. The responses were quick, clear, and super helpful, making the process smooth and hassle-free. I truly appreciate the professionalism and efficiency. Highly recommend Zendrop’s support team—thank you, Harvey!

A I BestGifts

Jan 28, 2025  on Shopify

The support is awesome!! With all my questions answered by Markqil, I just upgraded to annual Plus plan! Great support team. Highly recommend Zendrop support via the Zendrop website instead.

NAMASTE

Jan 28, 2025  on Shopify

So far I have no problems with this app, everything is very easy and intuitive to do. I am very satisfied

LEYERS

Jan 27, 2025  on Shopify

Amazing Support Experience with Mae from Zendrop! I cannot express how impressed I am with Mae’s incredible support! After waiting for two days for a resolution, Mae swooped in like a superhero and solved everything within 5 minutes. Her efficiency, professionalism, and friendly attitude made the entire experience so much better. Mae not only resolved my issue but did so with such ease that it felt like magic. Zendrop is lucky to have someone as dedicated and talented as her on the team. Thank you, Mae, for going above and beyond—you truly made my day! If every support experience could be like this, the world would be a much better place.

RIVELEX

Jan 27, 2025  on Shopify

very good service!!!

JoyfulPawsHub

Jan 27, 2025  on Shopify

Smartgearpro

Jan 24, 2025  on Shopify

Very good and quick assistance

Tech Trove Innovations™

Jan 23, 2025  on Shopify

⭐⭐⭐⭐⭐ Zendrop has been an absolute game-changer for me! The coaching support has been incredibly helpful, guiding me step by step through the entire process of launching my first store. Their team is knowledgeable, patient, and genuinely invested in your success. Thanks to Zendrop, I now feel confident managing my store and scaling my business. Highly recommend!

Schmerzorientiert

Jan 22, 2025  on Shopify

perfect support and always there for the customers.

Snuggle Sprout

Jan 20, 2025  on Shopify

Zehrmora

Jan 19, 2025  on Shopify

Kind, Helpful, Supportive & Friendly! :)

nickylily e. U.

Jan 19, 2025  on Shopify

Wunderbar,alle Fragen liebevoll beantworten, super schnell.

CelluliteBye

Jan 19, 2025  on Shopify

I would like to give a big shoutout to Mariane! She was extremely helpful and supported me with remarkable patience. Every single one of my questions was addressed with the utmost care and friendliness, making me feel well taken care of at all times. Her dedication and professionalism are truly noteworthy and a huge asset to the support team. Thank you for the excellent service, Mariane – employees like you make all the difference! Thank you.

Bible Quote Jar

Jan 19, 2025  on Shopify

Zendrop experience is second to none, it's an amazing and user friendly app. The assistance you get from the email customer support (especially Nyka) is excellent. Nyka is very efficient, friendly, extremely supportive and very thorough in answering all your questions. Which makes dropshipping journey much easier to navigate. Thanks Nyka

Fullinkstore

Jan 18, 2025  on Shopify

Muy buena app muy completa y atención de soporte rápida y confiable

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