Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,407)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Luxe Decor Trendz

Nov 25, 2024  on Shopify

SHIZA -SHE WAS MY BEST SUPPORT :*

Miselux

Nov 25, 2024  on Shopify

Great, easy to use app with many products. Pairing is easy and customer support is always ready. Definitely recommend!

ShopGlissea

Nov 25, 2024  on Shopify

yes, i would because the customer service is amazing and i truly recommend it.

NUÓR Stockholm

Nov 25, 2024  on Shopify

I am extremely satisfied! They are super quick to assist and always incredibly friendly. Truly a top-notch service you can rely on!

Honor & Estilo

Nov 25, 2024  on Shopify

Zendrop ha sido una herramienta increíble para mi negocio. Su plataforma es fácil de usar y ha simplificado completamente el proceso de gestión de pedidos y envíos internacionales. La variedad de productos, la velocidad de procesamiento y el soporte al cliente han superado mis expectativas. Además, la integración con Shopify ha sido perfecta, lo que me ha permitido centrarme en hacer crecer mi tienda en lugar de preocuparme por la logística. Definitivamente recomendaría Zendrop a cualquier emprendedor que busque eficiencia y confiabilidad en su negocio de dropshipping. ¡Gracias por hacer las cosas tan simples!

Aurapeau

Nov 25, 2024  on Shopify

C'est magnifique comme application

Lustre Globes

Nov 25, 2024  on Shopify

quick and very helpfull

Bi-Bala-Shop

Nov 25, 2024  on Shopify

Fast communication and help in any issue that I had so far. Thanks!

VOLTAÏQUE

Nov 25, 2024  on Shopify

I encountered an issue disconnecting my TikTok Shop from Zendrop without disrupting operations. Resolving it required about an hour of collaboration between Zendrop and TikTok, as the disconnection couldn't be handled directly within Zendrop. Both representatives remained patient and persistent, ensuring all questions were addressed and solutions explored. Ultimately, TikTok resolved the issue, but the teamwork provided valuable insights. This experience highlights the importance of preparing for similar challenges in the future. We successfully achieved the desired outcome thanks to Zendrop's 24/7 customer support.

Stepwise Mobility

Nov 24, 2024  on Shopify

Excellent Customer Service. Khubaib was really on point and guided me really well.

QuickCatch™

Nov 24, 2024  on Shopify

They are very good, make everything easy, Nyka is great and help you wiht ANYTHING. Amazing platform.

Practical Product Picks

Nov 24, 2024  on Shopify

All the team have been super helpful. Quick to answer any of my questions at any time of day! Superb service from the whole team particularly Mariane, Jo, Nyka, Mae and Janelle.

The Stylish Turtle

Nov 24, 2024  on Shopify

Today I had an issue with my store connecting because of a mistake I made when adding payment. The support team took care of it immediately. I did not have to hold in a chat for long. They were awesome. Looking forward to working with Zendrop!

My Store

Nov 24, 2024  on Shopify

Starting out in the world of dropshipping, my biggest challenge was finding a reliable supplier. After days of research I decided to go with Zendrop. I found their platform much easier to navigate compared to other sites, and their customer support has been excellent. they always respond to my messages and address my questions, no matter the day. So far, I’m very satisfied and feel comfortable with them.

Baredoo

Nov 24, 2024  on Shopify

Diamant Tamara

Nov 24, 2024  on Shopify

I love Zendrop, especially for its automation and product quality. Take the time to understand the platform thoroughly. The customer service typically responds within 24 hours, but it may take a bit longer over the weekends. Make sure to set yourself up for success!

My Store

Nov 24, 2024  on Shopify

thank you Shiza

Normsonline

Nov 24, 2024  on Shopify

I just had a chat with one of the customer representatives, and I must say, she was incredibly helpful! Her professionalism and willingness to assist made my experience smooth and stress-free. What an amazing person – truly a shining example of excellent customer service. Thank you, Shize,

Zaira Berlin

Nov 24, 2024  on Shopify

The customer service here is Great! Jo Anne Larga helped me with some little problems about order credits and all other things i wanted to be clear. I am just starting working with dropshipping and i believe we have a long road to make together. Thank you for your support !

Airo Breathing

Nov 24, 2024  on Shopify

Muy contento con la facilidad de uso y lo rápido que contesta el personal, la atención al cliente es excelente.

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