Amazing customer service and app! I have been using Zendrop for the past year, my queries are always answered by their team on their online chat, products are of very high quality and seamless integration with Shopify. I'm able to fulfil items automatically for my customers as well as for TikTok Shop. I was using another dropshipping app previously but have fully transitioned over to using just Zendrop now because of the high standard you get with them. Would highly recommend.

Excellent support! Shawn was very professional and solved my issue quickly. Everything works perfectly now. I highly recommend Zendrop for their efficiency and great customer service.

I want to thank Jobelle from Zendrop for the excellent support and patience in helping me fix a shipping issue in my store. She guided me step by step with clear instructions, and now everything works perfectly. Very professional, kind, and truly cares about customer satisfaction. Thank you, Jobelle, you did a great job!

They are really very helpful in every way, I am lucky to work with them, I would like to thank the entire Zendrop team from here.

Their customer care service is top-notch - Fast, available and patient. Thumbs up, Zendrop. I particularly appreciate Shawn for his time.

Outstanding Customer Support from Zendrop! I recently had to make a change to a customer order (#1095), and the support team—especially Nina—was incredibly helpful and efficient throughout the process. They not only understood my request quickly but also updated the product variants exactly as needed so the correct items could be sent to my customer. Their communication was clear, friendly, and professional. I felt supported the entire time and really appreciated their dedication to solving the issue. It’s great to work with a team that truly cares about their users' success. Thank you, Zendrop (and Nina in particular), for such excellent service. Highly recommended!

Updated: Zendrop support team reached out, apologized for the inconvenience, returned the unexpected monthly fee. Customer service was very helpful to resolve my issue. Thank you! Shout out to Austin Zafar who helped me. Installed the app into my website, came back 2 days later and the app took over my themes and auto submitted a ton of random products into my website and made them active without me doing any of this. On top of this, it then bumped my subscription up to the paid tier automatically. I removed everything, changed my theme back, and uninstalled the app.

I'm new to Zendrop and still in the setup phase of my store, as I'm currently integrating payment methods. Even though I haven't officially launched yet, I’m already impressed with the platform. The user interface is simple, clean, and incredibly easy to navigate, especially for beginners like me. Everything is laid out in a way that makes the dropshipping process feel manageable and stress-free. What stands out the most is the support team — they’re super responsive and genuinely helpful. Every time I’ve reached out with questions, they’ve provided clear and timely assistance. Their support has made me feel confident and taken care of from day one. So far, this is honestly the best platform I've used in my e-commerce journey. I’m excited to launch soon and continue working with Zendrop!

I subscribed through a promo that provided an annual Plus membership + $140 order credits for 140 USD. This included 20 sourcing requests too - which were sourced quite fast (within 1-2 days). The order credits weren't credited to my account but after emails with the service team, it was quickly rectified. So far, so good.

great support

Mir wurde schnell und freundlich weitergeholfen. Der Kundenservice ist super freundlich und sehr geduldig, was ich besonders schätze, da ich zum ersten Mal mit Zendrop arbeite. Vielen lieben Dank an das ganze Team!

Quick and helpful customer support. Hasnain was able to explain everything as simple as it was. So much quicker and better than AutoDS. 100 % recommend Zendrop.

Honestly, great service. They make it really easy to communicate with the suppliers.

one thing i would say that its not like any other dropshipping software i have used so far, most of the other apps have chinese people that are talking with you in english and their english is not even great, but with the zendrop its completly oppisite to comminication is much clear also they have a branding system wich i havent used it yet but havent seen that offered in other platforms so its much better then the rest of them i can say.

Incredible Zendrop experience thanks to Liezel (“Liz”)! After six months of trying to build my own dropshipping store, I lost a lot of money—paying folks to help me, and even falling for a few scams along the way. Nothing seemed to work… until I reached out to Zendrop. In just one hour, Liz jumped in and fixed the problem no one else could resolve. Her support was fast, clear, and effective—everything a beginner entrepreneur could hope for. I truly believe that without her help, I would have kept losing money. Why Zendrop (and Liz) stand out she even heard my story and felt my frustration and try and did her best , now my life is change for ever not just me but my 2 kids and my parents, thanks to Liz from dropshipping i wish i can hug Liz . thank u girl God bless you and your family , bottom line i would recommend every to choose zendrop their customer service is great . they save me when i was about the last second to gave up, thanks to Liz honestly i can stop praising her and i hope she see this.

support réactif via le Chat (Module 3: How to Get Help from Zendrop Support). les produits sont quali, en ce qui concerne le délai de livraison je pense que c'est correct, à voir au fil des commandes et par la suite afin d'avoir un délai de livraison plus rapide. l'option "autre" d'en le Chat serait bien pour joindre plus rapidement le support humain dans les cas particuliers. Sinon je recommande pour la fiabilité et les tarifs forfaits sont correctes et ça filtre la qualité des produits donc c'est top !

Superb support team! Well done!

Really helpful support!

Jo was fast and smooth in her answers