Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,407)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Next Thing

Feb 20, 2025  on Shopify

Very good service and fast response

Musthavez

Feb 20, 2025  on Shopify

Merjerrie was wonderful, helped me a lot with my issues.. the service is very good and the communication. THANK YOU

Sol y Movimiento Activewear

Feb 20, 2025  on Shopify

I had a problem with billing and a live agent helped me via chat.

StyleWithoutLimits

Feb 20, 2025  on Shopify

Eine Super App mit sehr guten und schnellen Support, viele Grüße an Chris ;)

Buy That Thang

Feb 19, 2025  on Shopify

I am new to dropshipping and I am having quite a learning experience but dealing with kind people makes my day. "I had an amazing experience with Shiza from Zendrop! She was incredibly kind, patient, and took the time to answer all my questions in a simple and clear way. Customer service like this makes all the difference, and I truly appreciate her help. Thank you, Shiza!"

CozySlippeys

Feb 19, 2025  on Shopify

insanely helpful!

Eco Wonders

Feb 19, 2025  on Shopify

Great team and support at Zendrop - highly recommend!

Cove Collective™️

Feb 19, 2025  on Shopify

Great assistance by Khubaib. Tracked down the info and got back to me right away. Thanks so much!

viinivarusteet.fi

Feb 19, 2025  on Shopify

I can highly recommend Zendrop for dropshippers. Their UX is very user friendly compared to some other similar companies out there. I had also a great customer service experience with Hasnain, who answered in a second and I got immediate response on my question.

LEYERS

Feb 19, 2025  on Shopify

Merjerrie from Zendrop Support is an absolute lifesaver! When my store faced a labor-intensive crisis affecting hundreds of products, she stepped in with unmatched enthusiasm and a super friendly, happy demeanor. Even though it took her hours to meticulously fix every single product, her dedication and positive energy turned a potential disaster into a resounding success. I truly felt valued as a Zendrop customer, and her exceptional work ethic and genuine care restored my faith in the brand. Thank you, Merjerrie, for your outstanding support and for making my day!

MNM1

Feb 18, 2025  on Shopify

Rafaela is very quick to respond. She was also very polite and professional when handling my concerns. Im new to Zendrop and so far, they have been fantastic.

Pure Vitality Roots

Feb 17, 2025  on Shopify

Nyka went about and beyond to resolve my issue and made sure I get the product delivered to customer asap great service team Zendrop I’m very satisfied with the service you provide to your customers

solvanie

Feb 14, 2025  on Shopify

they sourced two products for me in one day that werent listed. theyre always responsive, thank you Rafaela!

ONE STOP SHOP

Feb 14, 2025  on Shopify

Merjerrie was really helpful.

Valvella

Feb 13, 2025  on Shopify

Good service, good and friendly support resolving any problems you could ever face.

My Store

Feb 13, 2025  on Shopify

Excellent Support Team! I was not able to find a product and the support team quickly directed me to the product sourcing. Been sourcing so many products since then. If you value response times. Highly Recommended!

The Luxe Studio

Feb 13, 2025  on Shopify

Zendrop support was fast and resolved my issue and questions within 24 hours the same day. Highly recommend for easy dropshipping and fast support.

Altemo shop

Feb 12, 2025  on Shopify

Highrix

Feb 12, 2025  on Shopify

Khubaib and Jcob are very helpful and kind! Nice experience overall!

Has2BGreen

Feb 12, 2025  on Shopify

These guys are great - I found their chat bot to be a pain - but when I sent an email to thier support tema I got a response within 5 minutes that fully solved my issue.

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