Taranker.Com Logo
Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Shopify

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (1,124)

Overall rating
4.2

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

MTLondon

Feb 02, 2026  on Shopify

I recently had the pleasure of interacting with Shiza, a customer service agent at ZenDrop, and I must say, the experience was truly exceptional. Shiza possesses outstanding listening skills, demonstrating a genuine attentiveness to every issue I raised regarding ZenDrop. What impressed me most was her ability not only to formulate an effective plan to address my concerns but also to provide additional, valuable advice that I hadn't even considered. Shiza's professionalism and intelligence were evident throughout our conversation. She also shared some insights into her background, which further solidified my confidence in both her and ZenDrop as a company. As a business owner managing two companies, I deeply value productive and efficient interactions. This call with Shiza was undoubtedly one of the most productive I've had so far in 2026. My overall experience with ZenDrop has consistently been positive, and I consider them to be one of the best companies I've had the pleasure of working with. Shiza's dedication to customer satisfaction is a testament to ZenDrop's commitment to excellence. I highly recommend their services and commend Shiza for her outstanding service.

uSelfie

Jan 30, 2026  on Shopify

It helps me find better products for my store

Véne Studios

Jan 30, 2026  on Shopify

I read many reviews on Trustpilot, some were bad and some were good. So I didn’t know if I really should choose Zendrop. But after subscribing to the Plus Plan using it very intensely I can say that Zendrop is really great. They offer a lot of products for good prices and ship them in under 10 Days, I tried it myself and ordered Sample Products. The support is excellent, really fast answers and competent people. What I also really like is the ability to create your own Thank you cards as well as the Print on demand feature where you can create your own designs very easily. All in all a really great solution for Dropshippers.

My Store

Jan 30, 2026  on Shopify

I just started today and looks like a nice app to star with

Pebblu Phone

Jan 29, 2026  on Shopify

I recommend this app, they offer a wide variety of products and it’s super simple to connect to your shopify store. Customer service is friendly and efficient!

Yowal

Jan 29, 2026  on Shopify

Hola, tengo pocos dias en Zendrop, pero hasta ahora he estado satisfecho con el servicio de atencion al cliente, son atentos y enfocados a solucionar los inconvenientes, de los problemas que hasta ahora he tenido, todos han tenido soluciones.

voltereo

Jan 28, 2026  on Shopify

Since using Zendrop, my business just got easier, a lot of things they take off your mind so you can focus on other things, also, The most helpful support, they really put effort to help and answer inquiries, recommend

Lutexa

Jan 28, 2026  on Shopify

I initially used Zendrop to start my ecommerce journey, and once things started going well, they gave me access to a private agent and better product pricing. They're quick to respond to any issues and their customer service is outstanding. My respect to Zendrop.

Blackpresso

Jan 27, 2026  on Shopify

This is one of the best programs I've dealt with, especially their support team, which is always active, and the help and courses they offer are endless.

Unike turprodukter

Jan 27, 2026  on Shopify

Zendrop has impressed me with their fast response times, great customer service, and solid product selection. A reliable and professional supplier.

Detoxiva.com

Jan 27, 2026  on Shopify

Serene

Jan 27, 2026  on Shopify

Initially was skeptical if Zendrop was able to handle big merchants, we ended up switching to Zendrop because we needed a partner we could trust after multiple bad experiences with other private agents. I'm really happy we made the switch as Zendrop has gone above and beyond for us as a client, we're excited to continue building and scaling alongside Zendrop.

KIAHMILLA

Jan 26, 2026  on Shopify

I want to update my review and remove my previous negative comment because I’m genuinely happy with Zendrop’s support now. Huge appreciation to Darlene for the way she handled my issue. Even though it was early in the morning, she waited for my call, listened patiently, and helped sort out all the problems I was facing. She assured me that Zendrop will support us whenever there are issues, and that really meant a lot to me. Everyone makes mistakes, but the way Darlene handled the situation was truly impressive professional, calm, and supportive. I was honestly about to switch platforms, but because of her support, I’ve decided to stay and give Zendrop another try. Customer support like this makes a big difference. Thank you, Darlene, and thank you Zendrop.

ZoeGlobal

Jan 23, 2026  on Shopify

Excellent customer service! Even though I had a billing concern during setup, their team handled it quickly and professionally and provided a solution I was satisfied with. Very beginner-friendly app with great support. I’m still in the setup phase, but the Zendrop team was responsive and helpful when I needed assistance. Highly Recommended.

Caden$cent$

Jan 23, 2026  on Shopify

Juan and Nyka have been super helpful and very happy as usual with Juan and Nyka, they are great. Thank you Zendrop. Really appreciate the time and effort put in with prompt replies and easy to follow answers. Thank you and look forwards to the year

Jambot Group

Jan 23, 2026  on Shopify

supermagickal

Jan 22, 2026  on Shopify

great customer service! very helpful reps and quick response time

Lexlery

Jan 22, 2026  on Shopify

Lindanex

Jan 22, 2026  on Shopify

So far, they have answered every question, supported all the time promptly and have been very helpful with all possible topics. It's not been long since we started using Zendrop, but so far they seem quite promising and we are feeling quite confident in using it further. Special thanks go to Nina for her thorough explanations and guidance! Lindanex will continue to grow and Zendrop is going to be a big part of it! Thank you!

Beyond Limits

Jan 22, 2026  on Shopify

Zendrop is just great. Friendly and easy to work with, but also limitless when you find out how everything works. The support team is great. Easy chat modus, and they are willing to help you as much as you need.

Scroll to Top