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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,515)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Sweet Love Fashion

Apr 19, 2024  on Shopify

es muy buena

Boutique Box

Apr 18, 2024  on Shopify

I would definitely recommend this app. It would just be better if there were more products available on the basic plan

C&S Shopping Network

Apr 17, 2024  on Shopify

StrikeThrough

Apr 14, 2024  on Shopify

Zendrop is a great app. It is very integrated with Shopify and is very simple to connect your store to your Zendrop account. However you can only connect your account to one Shopify account for some reason but I wish you could connect it to multiple in order to use it for multiple stores. The Customer Support is very quick and efficient with dealing with any problems you may have. From what I saw they had lots and lots of options for any products you may need, including different versions and colours. All in all a great app and great organisation!

Youthy Lab

Apr 13, 2024  on Shopify

Customer service is on point, they reply fast,with respect and very professional.

BlueArmy

Apr 12, 2024  on Shopify

Seriously worth it ,a lot of the heavy lifting is done for you ,these guys have streamlined the process to get you from open shop to sales as quick as possible.

tyomshop

Apr 12, 2024  on Shopify

TheHomieCollectives

Apr 10, 2024  on Shopify

Over all user friendly, lots of good options too. Only sad part is when products randomly are removed from the site, but not auto removed from your store or listed as out of stock. They do send you an email which is helpful. Fast friendly customer service too

FORGOES

Apr 09, 2024  on Shopify

they are realy good contact, but is rearly expensif if you stared

PESATI

Apr 08, 2024  on Shopify

It is a great app to start your business, easy interface, not happy though with the non-automatic update of the quantities available.

One Stop Shop Explore Emporium

Apr 07, 2024  on Shopify

Immediate help right away and a follow up with one issue will happen in a day. I look forward to that but over all super friendly and Customer friendly! 4 star because of cost and glitches but over great peeps and he;[ with that.

Poodles

Apr 07, 2024  on Shopify

their customer service is very helpful unlike most apps where it is unavailiable most of the time.

Global Express Co.

Apr 05, 2024  on Shopify

It's super easy to navigate, it gives you products which you can upload to your store with a introduction to the product and a price, and there's no hassle which I appreciate

GoodsNook

Apr 05, 2024  on Shopify

Zendrop has a great support team.

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