Taranker.Com Logo
Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (995)

Overall rating
4.5

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

PaziTIVA

Jun 06, 2024  on Shopify

using it recently, i like it

Kortzip

Jun 06, 2024  on Shopify

Zendrop gir raskt svar og har en ryddig nettside

SHKER

Jun 05, 2024  on Shopify

best support team, easy to use, and supportive

My Store

Jun 05, 2024  on Shopify

HI EVERYONE ZENDROP FOR DROPSHIPING THE BEST APP FOR DROPSHIPING

SKAPANIR

Jun 04, 2024  on Shopify

I like the way that they support and i can request a return when my customer requests one but shipping its better if its faster

Havana Harmony

Jun 03, 2024  on Shopify

Very professional team, support is always provided delivery on time, only one small issue forgetting the custom thank you card on some orders.

Styleistar

Jun 03, 2024  on Shopify

TheCaravan

Jun 02, 2024  on Shopify

I will say, their customer service is ON FIRE!!! A good fire. My only reservation is that they are not compatible with TikTok Shop. It's causing a few headaches, but nothing unreasonable.

Boujee Beautii Essentials

Jun 01, 2024  on Shopify

The customer service chat within Zendrop is very quick and effective with answering questions and providing additional resources

SuisseMotion

Jun 01, 2024  on Shopify

Top. Just that you need to pay shipping costs for every single product on a multiple product order grinds my gears a bit. But it's fine for starters so dive right in and achieve the freedom you desire.

General store

May 31, 2024  on Shopify

Expreshopy

May 31, 2024  on Shopify

Honestly Zendrop is the best in terms of providers, I recommend it easy, 24/7 assistance and accessible

DYNE

May 31, 2024  on Shopify

first time using zendrop to source a product. its a relief begin able to communicate with the agents clearly and instantly. the future of dropshipping is warehouses in the USA. zendrop are smashing it.

B4 Lifestyles

May 31, 2024  on Shopify

Overall support when needed is great! However, I am still figuring out the best way to have a complete communication cycle when facing product availability and processing time challenges. I still recommend the app.

Etherea

May 28, 2024  on Shopify

As a jewelry dropshipper, I do have a criticism in that most of their jewelry doesn't explicitly state the materials in the product description or product title. That being said, their products are affordable and of good quality. Also, their customer support is top-notch! They do most of the heavy-lifting for me in terms of reaching out to suppliers and asking them for that information, which is MUCH appreciated.

Salvora Amsterdam

May 28, 2024  on Shopify

Zendrop has been a game-changer for my Shopify store with its fast shipping and high-quality products. Their user-friendly interface and automated fulfillment save me a lot of time. The customer support is top-notch and always ready to help. Highly recommend for anyone in the dropshipping business!

Sunburn

May 28, 2024  on Shopify

reassured me that items don't have to be manually linked to products in shopify store before orders are fulfilled - first timer here so i hope so!

Spontaneous Decisions

May 16, 2024  on Shopify

I received a new order but it was cancelled. I reached out to Zendrop at 5am (EST) frustrated that there was no number to call, however after going through the FAQs and not finding what I needed I decided to use the chat and was quickly relieved when the bot offered me a human. She quickly resolved my issue and my order was immediately sent to the quoting process. Thanks Zendrop you rock!

Plush Fwends

Apr 27, 2024  on Shopify

Zendrop has great customer service- We aren't personally finished with our shopify website yet, but we have had plenty of questions for Zendrop through the live chat where we have had access to a real team member every time with our subscription.

Hot Deals & Accessories

Apr 26, 2024  on Shopify

Great product and opportunity

Scroll to Top