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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (1,487)

Overall rating
4.6

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

TopPaws

Aug 29, 2024  on Shopify

Response times are a little long but good experience so far with the actual fulfillment side of things.

Tintin's urban Utopia

Aug 29, 2024  on Shopify

Quick reply and easy chatbot help.

Stylexmode

Aug 25, 2024  on Shopify

i recommend this app.

DEUS

Aug 24, 2024  on Shopify

Klantenservice is top!

HomeStylio

Aug 22, 2024  on Shopify

very good support. timely response

Suprano

Aug 22, 2024  on Shopify

Working with Zendrop is a great experience! Their platform is user-friendly and offers a wide range of products. What really stands out is the excellent customer service. They respond quickly and think with you, which makes for a worry-free collaboration. Zendrop is a reliable and customer-oriented partner that I can recommend to anyone.

My Store

Aug 20, 2024  on Shopify

Support is very responsive, but when it comes to sourcing your product, if you have a very specific product you want, it may take a few repeated attempts with the same product link to get it. Or not at all. If you only have a couple products, this service is still very good though.

Griffon Guard

Aug 19, 2024  on Shopify

Splurge Leisure

Aug 18, 2024  on Shopify

They have a great Support Team! And a lot of cool items! Thanks Zendrop

Clever Cart

Aug 18, 2024  on Shopify

perfect support and everything u might need help with zendrop team are there for you..thank you so much for helping me.

Ma boutique

Aug 18, 2024  on Shopify

bon soutien

Sarahbeauty

Aug 12, 2024  on Shopify

Satisfied with the Customer service

theWTF.gifts

Aug 12, 2024  on Shopify

app has many good features. unfortunately, the product request feature that I need is not working.

Relaxed Desk

Aug 07, 2024  on Shopify

Love this app - so easy to use. My issues are that they don't have a research ad feature and that they don't source larger items likes desks & chairs.

Hulmstore

Aug 07, 2024  on Shopify

Zendrop is mission critical to our drop-shipping business. It has the flexibility needed to manage the most simple to the most complex business. It's definitely one of the best on the market.

Henster eCommerce Hub

Aug 06, 2024  on Shopify

Zendrop has been a great ally for my new e-commerce business. Their user-friendly platform has streamlined my dropshipping process with a vast selection of high-quality products. Reasonable standard shipping times have boosted customer satisfaction. Their excellent customer support quickly resolves issues. Overall, Zendrop is a game-changer and is highly recommended for enhancing dropshipping operations. Four stars for now!

KITRO®

Aug 06, 2024  on Shopify

They provide fast response and support. Recommended.

Fitsport

Aug 06, 2024  on Shopify

Besides the fact Zendrop made a mistake with the product catalogue. Your service was excellent with a great response in resolving my issue. Thanks Janelle

GatorAte

Aug 05, 2024  on Shopify

User friendly software with exceptional customer support team!

WaveGlow™

Aug 05, 2024  on Shopify

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