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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,515)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Findenow

Oct 08, 2024  on Shopify

Procedures are seamless. However, it would be appreciated if the reason for the decline fulfillment is stated in the status (declined) email/report.

Zatheria

Oct 06, 2024  on Shopify

Renvi

Oct 06, 2024  on Shopify

Thanks to Mariane

2dayfinds

Sep 30, 2024  on Shopify

I had an issue connecting my store to Zendrop, and was in contact with their team for four days until Shiza took over the chat. She was responsive and fixed the issue in no time. Thank you :) I'm only giving four starts not five because of the time I had to wait for someone to respond to me.

Flazzus Store

Sep 27, 2024  on Shopify

Recomiendo la aplicación para las personas que están iniciando en el dropshipping. Es una plataforma bastante amigable, aunque aún existen detalles a considerar a la hora de la edición al agregar productos a tu tienda.

Shai Visions

Sep 25, 2024  on Shopify

As a newbie using zendrop it is easy to use for first timers and have everything you need to know.

ViralVault

Sep 25, 2024  on Shopify

Good and fast assistance from Juan, thank you for your help!

Buyers-Open

Sep 24, 2024  on Shopify

Juan has given me good on this day. He was polite and informative. My problem was handle and and I can now move forward. Thank Zendrop!!!

Relocket

Sep 19, 2024  on Shopify

Zendrop offers a wide range of great products, making it an excellent platform to get started. The variety of products is impressive, providing plenty of opportunities to explore and be creative. However, using the platform in the EU can be a bit more challenging, as many products don't have CE certifications. That being said, the support is truly outstanding. The team is available 24/7 and is happy to reach out directly to suppliers to check on things. This level of support is exceptional and surpasses anything I've experienced on other platforms.

LIFTED HIGHER

Sep 17, 2024  on Shopify

This makes adding products to your store so much easier! Terrific site.

SHOP A WAY

Sep 15, 2024  on Shopify

Ofinomics

Sep 14, 2024  on Shopify

Fast y problem-solving support team

Fresh Flags

Sep 14, 2024  on Shopify

Zendrop is a nice platform but my only complaint is that I had a few issues with my sample orders and shipping times. But the customer support is very helpful and helped me through out the whole thing

SWEATY PAWS

Sep 14, 2024  on Shopify

really good from the pro plan to the free - it is all you need to source and reliably dropship products without worrying about quality assurance.

HouseHoldHeaven

Sep 13, 2024  on Shopify

Ansprechpartner immer sofort da. Schnelle Bearbeitung

Supreme items store

Sep 04, 2024  on Shopify

Great app for beginners and experts. Very easy to use.

BizzarGeneral

Sep 02, 2024  on Shopify

Great and very easy, to find products, and easy to load to shopify store site. I loved it. My only challenge is shipping from ducts from US. some products are not shippable internationally. So check Zendrop fulfilment products on. I love their support service advisors. Very patient and helpful. They will help you resolve any challenges, by taking you through.

TopPaws

Aug 29, 2024  on Shopify

Response times are a little long but good experience so far with the actual fulfillment side of things.

Tintin's urban Utopia

Aug 29, 2024  on Shopify

Quick reply and easy chatbot help.

Stylexmode

Aug 25, 2024  on Shopify

i recommend this app.

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