Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,407)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Epic 519 Gear

Jun 17, 2024  on Shopify

I am struggling to find good quality products for my store. The products I have found that I like imported seamlessly unlike your competitors that always show “sold out” on my store

CartHop

Jun 15, 2024  on Shopify

I placed two separate orders and each was fulfilled nearly 18 days later. My customers were very upset!! That said, when I got a human customer service rep, she showed me how to track the order (I didn't know which shipper in China to select). If I knew how to do so all along, I would have been able to tell customers where product was. I will give ZenDrop a couple more tries:)

Whooly

Jun 14, 2024  on Shopify

Zendrop is decent and they have good customer support but they need to add features where you can ask the supplier to lower the shipping and the cost of the product and ask for variants. the monthly subscription cost is way too high for beginners. sometimes the suppliers will ignore shipping your product and the delivery days will increase. If they want to become the best they need to lower the subscription cost and offer lower price for the products and shipping and also allow drop shippers to speak with suppliers in a monitored chat. the only good thing about Zendrop is the costumer support. this is my honest review.

Mini Munchkin

Jun 13, 2024  on Shopify

Zendrop offers excellent customer service with helpful agents who respond quickly. However, their prices change frequently, and shipping takes the full 3 days to dispatch. Additionally, it takes a long time for trendy items to appear on their platform, and importing items from AliExpress through Zendrop can be costly.

Ma boutique

Jun 09, 2024  on Shopify

BSS

Apr 24, 2024  on Shopify

I am the new beginner entrepreneur for dropshipp , but I hear good comment on Zendrop from others and I have a plan to join zendrop

AG Done

Apr 22, 2024  on Shopify

Simples de usar, porem não consigo ainda rentabilizar

Fitness Brands

Apr 19, 2024  on Shopify

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