Do not download the shopify app: Zendrop. If you are looking for a review and a reason to not download this app extension here it is. The app says free to download and free to use but then charges you excessively. The products on the app are all overpriced, easily broken, and resent to you from china and other places out of the country. I am very unsatisfied with Zendrop especially because of the scam the CEO has decided to use to make money. It is not right.

Easy to navigate and that’s about it. Sadly i am a plus member. Extremely hard to get customer service, when trying to get a resolution about orders that were shipped from December 2nd i have received no straight answers. I have refunded customers and placed them a free order through hypersku just so they get their stuff. Here it is Christmas night and i just received another email from a customer requesting a refund from a December 2nd order that tracking says in transit thank you for waiting. Yall need to drop js express. Letting zendrop fill some of my Black Friday orders was the worst decision I have ever made. I will never use zendrop again, sadly im out the $500 bucks i just spent on a plus membership….never again, if anyone is reading this and actually cares about their business, please choose another fulfillment company

Easy to use however; This isnt a free supplier website, it is based of the amount of products listed onto your store. Meaning depending on the amount of products you list, you will be charged starting at 1 product listed on your store. This isnt good for starting dropshippers, as you will be charged after a month for the products listed without you knowing.

Low support . worthless. its mess my store and they even dont have knowladge of shopify. just working for shift, this service is not good dont use it

Be careful. I installed this app to test it out. I never actually used it but was secretly charged $19 every month until I noticed.

Please do not download this spamming app, I got charged without any use of their services.

You sent an invoice to my account 3 days after installing your application. How can this happen? I will not pay this and I will close my card for withdrawals in your name. For your information, why can't I reach customer service?

I had the opportunity to try Zendrop, but as soon as I installed it, I was charged a fee directly before I even started using it. So I immediately deleted it and sent it back to CJ dropshipping. I think you should not use it at all. It is an application that has a small number of products and requires money for everything. Good thing we have CJ.

Avoid them!!! Our experience with Zendrop has been extremely disappointing and has negatively impacted our small business. While they do offer refunds when we need to refund our customers (which is appreciated), this policy doesn’t make up for the sheer volume of issues we’ve faced. Here are the key problems: Unhappy Customers: We've had a significant number of orders returned to sender due to Zendrop's inability to meet proper delivery deadlines. This has resulted in us having to refund nearly a third of our orders. Incompetent Support: Their customer service is incompetent most of the time and takes forever to respond to concerns. Instead of resolving issues efficiently, we’re often left waiting with no real answers. Sudden Price Increases: We've experienced sudden and unexplained increases in product costs, making it difficult to maintain profit margins and serve our customers effectively. Constant Refunds: While their refund policy is the one positive, it’s not a great feature when we have to rely on it constantly because they can’t fulfill orders properly. Zendrop's selection, especially with U.S.-based suppliers, is extremely limited, which makes it difficult to find quality, competitive products for our customers. On top of this, their products are significantly overpriced, and the shipping costs are absurdly high in comparison with their competitors. The inflated prices and lack of variety make it nearly impossible to maintain profit margins or offer value to customers. For a platform that advertises convenience and quality, their offering falls far short of expectations. Zendrop’s inability to handle fulfillment reliably has cost us not just money but also the trust of our customers. For small businesses like ours, every interaction matters, and unfortunately, Zendrop has failed to meet even the most basic expectations of a third-party fulfillment provider. We cannot recommend Zendrop to other small business owners and are transitioning to a new supplier to avoid further damage to our brand.

If you want to lose money, go ahead and work with this company. They claim a max processing time of 5 days, but that’s a joke. After waiting 5 days for a product I was selling, I reached out to customer support and found out the product was still in production. This meant I had to cancel orders and take a loss. On top of that, they won’t refund your ad costs even though the delays are their fault. And guess what? This didn’t just happen once it happened twice. The second time, I checked in with customer support after 3 days to make sure everything was on track. They told me it was all good, but two days later, I found out the supplier was still in production. To make things worse, their product prices are about double what you’d find on other platforms. And to top it all off, you’re paying $79 just to cancel your orders. Ridiculous. UPDATE 11/25 Third time this has happened. After 5 days, they only managed to fulfill about 5 out of 20 orders, and now, after all this time, they follow up to say the products are out of stock again! I wrote to Austin, and it’s been 4 days with no reply! Amazing management. Avoid at all costs.

my zendrop can't not be used. who shall I refer to? I tried many ways can't use the ai. storebuilder. I tried uninstall the app and try to restore and reconnect. But it says Your account XXXgmail.com doesn't have permission to view this page. Try using a different account or going back to the Stores List page.then I follow the step and start another account but now it says Zendrop allows only one active store connection. It is too hard to use.

This company is absolutely trash. I would give it zero stars if I could. They will set you up and charge you. Not send you any invoice or anything and by the time you see it, it will be too late for you to do anything about it.

don't buy wont install into existing store on shopify you got to keep buying

I installed the app on my store and then uninstalled it. I am still charged. why is that? it was free trial and as soon as i realized I dont need the app I uninstalled it from my shopify store. But I got the bill. Please stop charging me for no reason

charged 18 euro without warning

If you want to lose money, go ahead and work with this company. They claim a max processing time of 5 days, but that’s a joke. After waiting 5 days for a product I was selling, I reached out to customer support and found out the product was still in production. This meant I had to cancel orders and take a loss. On top of that, they won’t refund your ad costs even though the delays are their fault. And guess what? This didn’t just happen once it happened twice. The second time, I checked in with customer support after 3 days to make sure everything was on track. They told me it was all good, but two days later, I found out the supplier was still in production. To make things worse, their product prices are about double what you’d find on other platforms. And to top it all off, you’re paying $79 just to cancel your orders. Ridiculous.

Scammers. They charged me even after uninstalling the app and contacting them.

I’ve been waiting for over two weeks for some of my store orders to be shipped. Despite raising multiple complaints, Juan keeps telling me to wait patiently. It’s been more than two weeks now, and he’s still asking me to wait. To make matters worse, they deactivated my account without fulfilling my orders or issuing a refund. This has caused me to lose both customer trust and money. I feel like I’ve been scammed by Zendrop.

Very bad they charged me for nothing

they are charging unwanted fees, even not asking you. please dont use this app. dont even tey to install it