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Customer reviews: Yanet Retail Barcode Labels

Develop by Yanet

Reviews (266)

Overall rating
4.9

What Merchants Think

The overall feedback for "Yanet Retail Barcode Labels" is positive, with many users appreciating the app's ease of use and effectiveness in printing barcode labels. Merchants particularly appreciate the user-friendly interface, the reliability of the app, and the strong customer support from the Yanet team, which often goes above and beyond. While a few technical issues have been reported, the supportive and responsive nature of the customer service team frequently helps resolve them quickly.

Key Strengths

  • User-friendly interface designed for ease of use.
  • Excellent customer support, especially from team members like Alex and Tracy.
  • Extensive customization options for label design.
  • Free option for small businesses and the "Get Extra Labels" feature.
  • Quick and efficient setup and use.

Common Concerns

  • Occasional technical issues, such as app downtime and printing errors.
  • Confusion around pricing plans and label printing restrictions.
  • Difficulty in format and template setup initially.
  • Infrequent but significant incidents of barcode mislabeling.

Final Thoughts

Yanet Retail Barcode Labels app is well-regarded for meeting the needs of businesses looking to print barcode labels reliably and efficiently. With strong customer support and a focus on user experience, the app is a recommended choice for merchants. Although there are some areas for improvement, particularly concerning pricing structure and occasional technical difficulties, its overall performance and the dedicated support team make it a valuable tool for retail operations.

alnisaqueens

Oct 17, 2024  on Shopify

L'application est top, et le service client irréprochable, très réactif et solutionne nos problèmes !

STOOR – Conscious Fashion

Sep 26, 2024  on Shopify

We really like the label designer, the interface and the functionality of the app. While trying to print a sizable number of price labels, we ran into an issue and reached out for Support – and the team did an amazing job, was responsive and fixed it within hours. Thank you! We could even place some feature requests and do hope that this app will get even better in the future.

BubbleFig

Sep 15, 2024  on Shopify

I was unable to get the correct barcode formatting to print the labels. The support is excellent. Within minutes, the support set up the template and helped me format the barcode printing. Would recommend this app!

Hilo Hattie

Sep 09, 2024  on Shopify

My barcodes were not printing correctly. Thanks to this app (and Alice!), the layout was corrected and now I am printing with such ease! Thank you so much!!

Salt Studio & Gallery

Aug 26, 2024  on Shopify

Alice was so helpful and quickly created my label templates for me! So nice to work with her. I love your app!

MarielleDeParis

Aug 21, 2024  on Shopify

Alice has been very efficient! I was struggling with barcode issues and she helped me solving the issue! Thanks so much!

Peepa Clothing

Aug 15, 2024  on Shopify

Solid App. The UI isn't the most elegant or efficient, but there is a ton of control to get your labels just right.

Le' Diva Boutique Store

Jul 24, 2024  on Shopify

I definitely recommend this app. I was able to get myself up and running in no time at al!!! Very very user friendly!

ttlg creations

Jul 24, 2024  on Shopify

Handy and easy to use. But the default quantity to print should default to 1, not the stock quantity. The button below easily adjusts to the stock quantity if desired. I wasted a thousand labels because one of my edits from 1000 to 1 didn't take and I didn't notice this. When buying in lots of 2000, wasting 1000 like this is beyond maddening (and expensive).

Sennod® Jewelry Design

Jul 22, 2024  on Shopify

I really appericiate the support of Yanet, They are real help. Quick response, quite understanding and resolve quries.

Wuff's Best Schweiz

Jul 18, 2024  on Shopify

quick and easy setup - the support team is perfect and assists you if you have any questions. I had a question about a very large label format. Alex helped me quickly and efficiently so that we had the label set up within a few minutes and were able to start testing and using it straight away.

TrustyArrowLLC

Jul 14, 2024  on Shopify

This worked perfectly for the few items I needed to create barcodes for. When I started using a label size that wasn't in the system, support was able to add it for me same day! Highly recommend!

Infinite Music Store

Jul 14, 2024  on Shopify

this app is great, and the service of Tracy was excellent. I had a small problem solving the issue & she solved it with her expert knowledge. thank you very much & I recommend this app to everybody. excellent service & customer care. thanks Guys...

Blue Hummingbird

Jun 22, 2024  on Shopify

Best customer service. They are always attentive and resolve any questions or changes I need actioned immediately. Highly recommended.

Carmel Gardens

Apr 18, 2024  on Shopify

The customer service is great! They gave me great advice on label sizing and made a custom template for me.

Housse Moderne

Apr 12, 2024  on Shopify

C'est l'application que j'avais besoin, le service client et excellent, très réactif, Tracy a résolu tous mes problèmes.

Lithium Powersports

Apr 11, 2024  on Shopify

Uninstalled after 30 minutes, no real benefit from what it seems. They limit how many labels you can print. I also had to go back into and reselect all of the products I wanted to label. Would be nice to create the jobs and save them, come back and add credit if needed. Couldn't create the labels till after I went in and purchased 2000. Moving on, will hopefully find something worth installing.

BayillaBikes

Jan 18, 2024  on Shopify

I spoke with Tracy from Yanet who was extremely helpful. Tracy went above and beyond to help settle my query and walked me through each step. I come across another hurdle a few days after, i went on the chat and thankfully got Tracy again who within minutes sorted my query out again. Tracy is a huge asset to the team and is highly recommended.

LAAGAM

Jan 17, 2024  on Shopify

This app is super powerful, easy to set up and has a incredible customer service by Alice. Many thanks

The Real Treasure Chest

Jan 08, 2024  on Shopify

I cannot find where to unsubscribe. They continued to charge me even though I had uninstalled the app. So frustrating!

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