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Customer reviews: Yanet Retail Barcode Labels

Develop by Yanet

Reviews (266)

Overall rating
4.9

What Merchants Think

The overall feedback for "Yanet Retail Barcode Labels" is positive, with many users appreciating the app's ease of use and effectiveness in printing barcode labels. Merchants particularly appreciate the user-friendly interface, the reliability of the app, and the strong customer support from the Yanet team, which often goes above and beyond. While a few technical issues have been reported, the supportive and responsive nature of the customer service team frequently helps resolve them quickly.

Key Strengths

  • User-friendly interface designed for ease of use.
  • Excellent customer support, especially from team members like Alex and Tracy.
  • Extensive customization options for label design.
  • Free option for small businesses and the "Get Extra Labels" feature.
  • Quick and efficient setup and use.

Common Concerns

  • Occasional technical issues, such as app downtime and printing errors.
  • Confusion around pricing plans and label printing restrictions.
  • Difficulty in format and template setup initially.
  • Infrequent but significant incidents of barcode mislabeling.

Final Thoughts

Yanet Retail Barcode Labels app is well-regarded for meeting the needs of businesses looking to print barcode labels reliably and efficiently. With strong customer support and a focus on user experience, the app is a recommended choice for merchants. Although there are some areas for improvement, particularly concerning pricing structure and occasional technical difficulties, its overall performance and the dedicated support team make it a valuable tool for retail operations.

derbyologie

Feb 20, 2025  on Shopify

Anita was incredibly patient and professional. Very helpful to me. I will keep trying to work things out of getting started since I know she will be available to help.

Hole Black

Feb 19, 2025  on Shopify

Amazing app. This just easy to use, intuitive and perfect. Alex is here in few seconds when you need. I recommend strongly.

Anna Zuckerman Wholesale

Feb 19, 2025  on Shopify

We have had some great back and forth in getting us to where we can print difficult labels. Thanks!!

Ferro Orologi e Gioielli

Feb 13, 2025  on Shopify

The plugin is well designed. The support is fast and efficient. Alex’s support is excellent. A small suggestion: they could increase the label limit for paid plans.

NAIL SHOP

Feb 12, 2025  on Shopify

A user-friendly application with a wide range of customization options and a customer support team that responds quickly and efficiently to user requests!

Azuline

Feb 12, 2025  on Shopify

Super application, paramétrable à souhait ! Service client hyper pro et rapide, merci à Alex pour son efficacité !

Diceyy & Co

Feb 11, 2025  on Shopify

I love Yanet labels so much! its been so easy to use especially with finding the label size and brand that i need. i love how there is a free option for small business options like mine because i cant afford to have another subscription added every month. I also love that when I make a mistake on my prints they add extra prints for the month for me! highly recommend. Alex has been so helpful and even adds a few extra labels over than what i request!

Insole.ch

Feb 07, 2025  on Shopify

The App is ok but down way too often! And sometimes you first need to download the PDF to the desktop before you can print, otherwise the size is not correct.

Velocity Activewear

Feb 03, 2025  on Shopify

Alex from Yanet was a great help today. His replies were prompt and he assisted me with all my questions. Highly recommend.

Periodico Shop

Jan 30, 2025  on Shopify

I still need to try it extensively, and to be fair the pricing plan is a little bit confusing. The App on itself is wonderful and the customer support (especially Alex) have been of great help. Like other people mentioned, it is indeed weird that an app does exactly what it promises. The only downside is the pricing plan, i would have been delighted to pay for the "pro plan" but being a fashion brand we do have some periods where we need to print more and period where we don't need to print at all (for example during the sale seasons.) so i find it quite awkward that the pricing plan are so restrictive on how many "printing" you can do monthly. Luckily you can purchase the one time "n° of printing" license (if we can call it like that ) which is weird because this way it makes us save money. TL:DR it's a wonderful app that works beautifully and has magnificent suport but it does require more thoughts on the pricing, as it is not too expensive but it is weirdly constructed.

Quintessentials

Jan 29, 2025  on Shopify

Anita was SO HELPFUL! She was very patient with me and took the time to help me create a template. I will definitely continue using this platform.

Loblolly Chocolates

Jan 22, 2025  on Shopify

I was needing assistance getting our barcodes to scan and Alex found and fixed the issue for me. I appreciate your help immensely!

FETCH

Jan 21, 2025  on Shopify

Had some issues with this app but they are very helpful and always want to sort everything for you. Highly recommended :-) Thank you Anita for sorting and dealing with us.

Laciann Collective

Jan 21, 2025  on Shopify

In November, we had a rough start. The system went down. Nothing worked. They did not give up. They continue to work hard to get our business back and we do love their app. We can honestly say out of the five apps that we have used for barcodes. this is the best one. The interface is the best it’s easier to use and there are Way less directions you have to go to accomplish making a barcode

Kaluva Closet

Jan 19, 2025  on Shopify

It is very easy to install and start. Alex from Yanet team was very helpful to clear any questions we had during setup as well.

SILKE MODEN

Jan 14, 2025  on Shopify

ich habe die app neu installiert, toller Kundenservice, sehr schnell und kompetent, besonders möchte ich Alex danken, perfekter Service, danke dir!

Dilli Grey

Jan 13, 2025  on Shopify

I have just started using the able which seems super straighforward. I cannot fault the quick and very helpful support especially Alex Thanks a million

The Houseplant Shop

Jan 13, 2025  on Shopify

customer service are awesome ! solve my problem all the time , especially thank you Alex for his great customer service

Hearthside Artisan Goods, LLC

Jan 08, 2025  on Shopify

Easy to use. I'm just setting it up now. A bit of trouble getting templates to print in the lines but that may very well be my printer. I did an online chat with Alex in customer service and they were able to answer my questions and help me with test labels. I can't wait to get started.

Squares Hardware

Jan 07, 2025  on Shopify

Alex helped me get 200 free labels. So far my experience with Yanet has been good. I was able to customize my label the way I wanted unlike some other label printing apps that I tested out.

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