Excellent customer service, easy integration, and we love the all in one platform of refunds/exchanges/package protection. 5 Stars from us!

Redo is extremely easy to setup. Their customer support is always friendly and ready to help. Highly recommend them to anyone looking to simplify their Shopify store. Thank you Redo!

Redo has completely changed the game when it comes to returns and customer support. With Redo, it’s fast, easy, and totally stress-free. The interface is super user-friendly, and their support team is responsive, kind, and genuinely helpful.

I use Redo for my returns, Customer Service management and now fulfilment labels too. Love the support and have zero major issues since integrating them. Big fans

Love Redo! We implemented Upcart for our theme and Redo (Harrison) hopped on same day to make sure we still had shipping protection enabled. Love their platform for returns and management. They've been great!

Not many apps can change the trajectory or bottom line of your business. Redo did and continues to do so for us.

Still waiting for the team to fix on-going issues. It's been back and forth communication for weeks now. We love the product but the customer service hasn't been amazing. Certain things have been installed on our website without transparency and we have asked for it be removed several times without any luck. Now it's impacting our conversions and we're getting complaints from customers. Will fully remove the app if we don't hear back very soon.

Incredible experience all around. Redo has developed an impressive platform but it is the people that have wowed us. We are looking forward to developing new solutions to improve customer experience together.

Wow, where to begin? Redo started for us as a return platform. We were previously with Loop. We saved hundreds of dollars a month with that switch. Great! But it doesn't stop there. We were with Gorgias; Redo has a similar platform, which is good enough for us. SAVED MORE MONEY! Now, we are looking at other money-saving opportunities, such as changing from Klaviyo, which everyone knows is ridiculously expensive. They provide excellent IN THE USA, actual person in Google Meet customer service. Every obstacle we have seems to be overcome by their hardworking team. I am lucky enough to have Justin and Austin on my team. Way to go, Redo.

When I first downloaded this app, I had no clue what I was looking at. I sat there thinking, “What is this even supposed to do?” Then came the demo. Next thing I know, I’m deleting six other apps, because this one sorta does everything. But here’s where it gets really good. We casually threw a question their way—“Hey Brayden, any chance we can use it to handle a pretty specific feature we needed for our store?” Fully expecting the usual, “Sorry, that’s not possible.” Instead, they scheduled a meeting. The next day. And they accommodated the feature. Like, for real. Ironically, REDO is the actual 2.0 of our store. Honestly, I’m still in awe. Massive shoutout to their team: Jackson, Brayden, Paxton, Austin, and Aaron. These guys—absolute rockstars. My advice is simple: Download, request a demo—you’ll thank me later.

Warning! This app will break accessiBe which is a crucial app for staying ADA complaint. I found out that if I turn off the app switch in the website settings it fixes the issue and Redo still works fine, so I'm not sure why it's needed. Other than that, Redo has been amazing and it has even increased our sales.

Redo is exactly what we've been searching for. A one-stop-shop for all customer service needs from order tracking to returns. Amazing support! Bethany & Susannah helped us get setup and answered any questions we had. A HUGE addition to our store and we're forever grateful.

Really good app and they're always adding new features. Great support team that will help you within minutes. Well formatted easy to use but highly customizable for your use and if you have anything your worried about they are almost always willing to add custom features for you.

Xiva automates tasks like sending return labels or issuing refunds. This saves you time and effort, allowing you to focus on other aspects of your business.

Redo is the best solution we've found for managing returns and damaged packages. The app’s automation makes everything so easy and efficient. Our customers love how simple it is to return items using the Redo widget on our site. Huge thanks to Jett and Quintin for their outstanding support and seamless integration. Since using Redo, we've seen a noticeable improvement in customer satisfaction. Couldn't be happier with this app!

Redo has been tremendous not only for our customers but for our staff. The simplicity and professionalism of the return portal has been nothing but smooth and easy for our customers to use and the processing time when the returns come in has drastically decreased. Our handling time for a return is only a matter of seconds. The business model of Redo was a huge incentive for us to implement their system. Zero fees and no contracts are hard to come by in todays world so on top of everything else it seemed like a no brainer for us. To top things off, they have an outstanding team of employees. They are very quick to help get things done and if you ever have any issues they are right there to help! Can't recommend the app enough!

REDO is the best return portal available. The reporting is top notch, the portal is clear and concise, and the customer support is AMAZING. Alex Humble and Parker Mackay are two of the best sales reps, and account managers I have ever dealt with. They answer every question and concern with honesty and promptness. They are flexible and always innovating ways to better help their clients. REDO has been one of the best changes we have made to our business. The amount of money we have saved with return shipping is bananas - tens of thousands of dollars. I'd recommend REDO until I was blue in the face! Thanks REDO!

I love Redo. The automation is outstanding. Most recently the statistical information has become more robust. They are possibly the best tech team I have ever worked with. They are always open to crazy stuff I send their way. Redo has transformed the way we handle our returns and shipping claims. They are simply first class! -Julie Just Ingredients

Has completely transformed returns for us. We aren't losing money on them anymore. We are making money!

We implemented the app several months back and have noticed a reduction in exchanges and more satisfied customers completing the entire exchange online. We no longer do manual support for exchanges. Re:do is very responsive to any issue we have. Good people at Re:do, we pay the cost for our customers. Best of all now they now support UPS labels, we as have issues with USPS in our area.