Amazing customer support. We had a slight issue with what codes products were synching to, it was resloved within seconds via webchat.

Very simple to set up. Does everything we need and is cost effective. A very good app to link Xero to your Shopify store.

There is no better app to integrate Shopify with Xero. It is simple to use, cost effective, efficient & the support from the team is second to none.

Excellent customer service. We've been using the app for a few weeks now and haven't had any issues with it so far. It provides all the functionality that we need and we haven't had any service interruption issues with it at all. I'm very pleased we chose this app.

Amazing support! They quickly reply and answer in detail. Really appreciate their help with our (custom) solutions and would definitely recommend.

This app does everything you could possibly need and the support team consistently goes above and beyond to assist. We highly recommend this app!

Great app that does everything we need and the dev/support team have gone above and beyond to help us. Highly recommended this app.

Found an issue where the order amount was not synced to Xero correctly after removing some items from the order. Rushabh reached out to me and worked out a solution with their tech team to solve the issue. Good job!

We have been using Parex for our shopify store for over 12 months and make our Xero book keeping a lot easier. App always runs smoothly. Support team and dev teams are easy to deal with and responsive with features requested. Highly recommend this app!

Fab team, always helpful and happy to assist! Highly recommend, the features save us hours of work!!!

Not good. We had at least found 3 orders that were not synced to our Xero after we removed some items from the original orders, and that led to incorrect amounts on the invoices. It took nearly 1 week for them to investigate the issue, and they did not reply until I chased them by email. Sadly, the answer was that they did not receive the update notification from the Shopify side and asked me to report the issue if I encountered it again. Come on guys! I found this issue three times and reported it twice and no fix. What's the point of reporting it again? If there are any other options, I would definitely uninstall this App. It's really embarrassing and unprofessional when your clients complain that your invoices are not correct.

The support staff is even better than the app. They guide you all the way and resolve any issues you are facing. I had some trouble connecting both our stores to Xero, but Chirag, from customer support, made it all smooth. Highly recommended.

We have used the app for a few months now, to import retail orders from Shopify into Xero and it works really well. We recently added a wholesale app to our Shopify store which required us to tag these orders and treat them differently in Xero (for example we wanted an tax invoice emailed to the customer). The support received from Abhi and the team was superb, they were able to create some customisations on their back end to facilitate everything we needed. Abhi always responded quickly and professionally too. I would definitely recommend the app, and the Parex team.

Love this app and the support they give. I didn't think to ask for help when I messed something up on the Xero side of things, but when I eventually asked they had it all sorted out very quickly.

This is a good connector. Expect hiccups along the way as it is normal. You can be assured this support time is covering your back when you get into one. Turn-around for issues are at most 1 working day. Highly recommend.