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Customer reviews: WooHoo Popups & Discount Popup

Develop by WooHoo

Reviews (734)

Overall rating
4.8

What Merchants Think

Merchants generally perceive "WooHoo Popups & Discount Popup" as an effective tool for increasing customer engagement and boosting email capture rates. Many have noted significant improvements in conversion rates and appreciate the unique approach to email collection. However, customer service experience seems to vary considerably among users.

Key Strengths

  • Improves email capture rates significantly to nearly 10%.
  • Generates distinctive coupons and discount codes effectively.
  • User-friendly interface, contributing to successful marketing campaigns.
  • Interactive features like wheels and games enhance customer engagement.
  • Highly recommended for boosting sales by capturing useful customer data.

Common Concerns

  • Inconsistent and slow customer support response times reported by some users.
  • Some users encountered bugs and functionality issues initially.
  • Considered expensive compared to similar applications available.

Final Thoughts

Overall, "WooHoo Popups & Discount Popup" is well-received for its ability to enhance engagement and generate leads, playing a pivotal role in numerous successful marketing strategies. While some users have experienced issues with customer service and app reliability, the majority view the app as a valuable asset for their stores. Continued improvements in support and functionality could solidify its reputation even further.

Through Countless Hours

Mar 18, 2024  on Shopify

(I rated the app at 4 stars as I've not yet used it, but I have been told it is really good). However I would like to say that the customer service experience was second to none. There was a bug issue when I added the app to my store, which meant the app did not work. I raised the issue via chat and once the problem was identified it was dealt with within a few days, which I thought was pretty good. Thanks WooHoo. Very much appreciated. Once I use the app and see how it goes I'll be back to update.

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