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Customer reviews: WooHoo Popups & Discount Popup

Develop by WooHoo

Reviews (734)

Overall rating
4.8

What Merchants Think

Merchants generally perceive "WooHoo Popups & Discount Popup" as an effective tool for increasing customer engagement and boosting email capture rates. Many have noted significant improvements in conversion rates and appreciate the unique approach to email collection. However, customer service experience seems to vary considerably among users.

Key Strengths

  • Improves email capture rates significantly to nearly 10%.
  • Generates distinctive coupons and discount codes effectively.
  • User-friendly interface, contributing to successful marketing campaigns.
  • Interactive features like wheels and games enhance customer engagement.
  • Highly recommended for boosting sales by capturing useful customer data.

Common Concerns

  • Inconsistent and slow customer support response times reported by some users.
  • Some users encountered bugs and functionality issues initially.
  • Considered expensive compared to similar applications available.

Final Thoughts

Overall, "WooHoo Popups & Discount Popup" is well-received for its ability to enhance engagement and generate leads, playing a pivotal role in numerous successful marketing strategies. While some users have experienced issues with customer service and app reliability, the majority view the app as a valuable asset for their stores. Continued improvements in support and functionality could solidify its reputation even further.

Cardia

Jun 14, 2024  on Shopify

This app boosted my email capture conversion from less than 1% to nearly 10%. I absolutely reccommend it.

Through Countless Hours

Mar 18, 2024  on Shopify

(I rated the app at 4 stars as I've not yet used it, but I have been told it is really good). However I would like to say that the customer service experience was second to none. There was a bug issue when I added the app to my store, which meant the app did not work. I raised the issue via chat and once the problem was identified it was dealt with within a few days, which I thought was pretty good. Thanks WooHoo. Very much appreciated. Once I use the app and see how it goes I'll be back to update.

nowshopfun

Feb 12, 2024  on Shopify

The worst customer service I have ever seen in my life. The application is broken and buggy. There has been no response from live support or email for 1 week. And while researching, I saw that this is the most expensive application. I found much cheaper and better. I definitely do not recommend this application, which is broken and has poor customer service.

Nahrin

Jan 29, 2024  on Shopify

I have set up a wheel, but the wheel does not appear on the page. I contacted support 4 days ago, but still, no one has responded, even though the chat (which is not really a chat but a message sent via email) says that someone will get back within 24 hours. It's a pity; I wasted time adjusting the settings. I am deleting the app.

XGIMI Official Store CA

Dec 26, 2023  on Shopify

I'm impressed with the Woohoo app. It enables me to generate distinctive coupons and deliver discount codes through emails, effectively preventing invalid email registrations.

AJMAL PERFUME USA

Sep 15, 2023  on Shopify

I have been using this app since April and I am thoroughly impressed with the Woohoo Spin Wheel app; it is truly amazing and incredibly user-friendly. Thanks to this app, we have seen a significant increase in our user base, and our marketing campaign has been remarkably successful. We are now receiving a higher number of visitors than initially anticipated. The Woohoo team has proven to be exceptionally dependable, and I have every confidence that they will continue to support us in the future. I wholeheartedly give this app a 5-star rating.

K-9Dryers.com

Mar 24, 2020  on Shopify

The product works as expected -- I would highly recommend to anyone looking to increase their sales by getting sendable data. They helped in the virus downturn as well. Huge.

Goryeo Cosmetics worldwide shop

Feb 04, 2019  on Shopify

We all like games so the app really helps to bring customers to my stores! Thank you for this amazing idea.

Xfyro

Aug 18, 2018  on Shopify

Love this app. Very unique approach to email collection that looks very sleek and not scammy and in your face like Wheelio. 10/10 recommend!

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