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Wilmo: AI Customer Support logo

Wilmo: AI Customer Support

Develop by wilmo

$1200-$5900

/ Month

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About Wilmo: AI Customer Support

Launched Nov 06, 2026

Categories

Helpdesk

Built by wilmo

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Description

Answer order questions faster: AI reads each order and drafts the reply and fix for your team.

Wilmo is a shared inbox for your support email. When a customer writes about an order, its AI finds the order in your store and drafts a reply in the customer's language. It can also prepare the fix: cancel or refund the order, change the shipping address, edit items, or create a discount code or gift card. Every change waits for a teammate to approve it until you turn on Autopilot for that kind of question and channel. Wilmo only uses the store permissions you grant.

Wilmo is a shared inbox for your support email. When a customer writes about an order, its AI finds the order in your store and drafts a reply in the customer's language. It can also prepare the fix: cancel or refund the order, change the shipping address, edit items, or create a discount code or gift card. Every change waits for a teammate to approve it until you turn on Autopilot for that kind of question and channel. Wilmo only uses the store permissions you grant. more
  • See a customer's orders, items and fulfillment status next to their email
  • Cancel, refund or edit an order from the ticket, with your approval
  • Change a shipping address or contact email when the customer asks
  • Send a customer a discount code or gift card from the ticket
  • Autopilot per question type and channel, when you trust the drafts

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