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Customer reviews: Wholesale Pricing Discount B2B

Reviews (557)

Overall rating
4.7

What Merchants Think

Overall, merchants have a positive view of the "Wholesale Pricing Discount B2B" app, praising its comprehensive functionality for managing wholesale pricing and discounts within Shopify. Many users appreciate the app's effectiveness in enhancing the user experience for wholesale customers. Merchants also highlight the app's robustness, mentioning its ability to support complex B2B scenarios with customizable options.

Key Strengths

  • Highly efficient and responsive customer support that often resolves issues quickly.
  • Comprehensive B2B functionality, with features supporting discount tiers, customer-specific pricing, and the differentiation between B2B and B2C users.
  • Ease of use and integration with existing Shopify stores, enhancing user experience without significant setup difficulties.
  • Ability to customize the app to align with business needs, including unique discount presentations and personalized setup options.

Common Concerns

  • Issues with app integration, particularly with heavily customized or existing themes, leading to functionality disruptions.
  • Concerns about additional costs for certain features, which some merchants felt should be included in the primary plan.
  • Occasional difficulties in setup, requiring support intervention, although generally resolved by their customer service team.
  • Confusion regarding the delineation of features across different pricing plans, particularly during trial periods.

Final Thoughts

The "Wholesale Pricing Discount B2B" app is well-regarded for its robust functionality and excellent customer service. While some merchants have faced integration and cost concerns, the app overall meets the diverse needs of wholesale businesses by effectively bridging B2B and B2C operations. Merchants recommend the app for businesses looking to enhance their Shopify store's wholesale capabilities, noting that any challenges were effectively addressed by the support team.

the rice factory LA

Dec 08, 2024  on Shopify

Support is quick and responsive. They made changes that we needed exactly how we wanted. Would recommend!

adorablesweetness

Nov 25, 2024  on Shopify

I have 3 shopify stores with this app, and I've used them for a few years now. They're awesome, I highly recommend. I can always get the help I need very easy and quickly. The best wholesale app I've ever used. If I have an issue, it's resolved that day. They're quick to respond and readily available. Thank you!

Masters of Bamboo

Oct 31, 2024  on Shopify

Fijne, goedwerkende app en vooral een hele goede, snelle en fijne support! Ik zou deze app zeker aanbevelen!

VACANCES

Oct 21, 2024  on Shopify

The support team is wonderful! I have been working closely with Hayden from Wholesale Pricing Discount App. He has been there to patiently and clearly answer all my questions, and was able to guide me through the ways in which I can customize the apps to best serve my business's needs. Thank you so much! I appreciate your help greatly! The best part of the app, is the amazing and timely support that comes with it!

KoaWood Ranch

Oct 09, 2024  on Shopify

Iʻve been using this app for a couple of years and Iʻve always been impressed with their support and response, always quick to respond and help take care of questions or issues. With so many other things a business owner has to deal with, this brings peace of mind. Thank you to the team!

Amber Sound

Oct 08, 2024  on Shopify

The app has been fantastic and has integrated well into our system. Unlike a couple of different apps we tried, this doesn't have the lag of displaying prices. More importantly, the team's support has been incredible! They respond quickly and are very happy to help. I highly recommend this app, as well as the others from this dev team.

Get Lost

Oct 08, 2024  on Shopify

Great experience working with this app. The support team is top-notch too quick to respond and very helpful with any questions I had. If you’re looking to take your Shopify store to the next level, I highly recommend giving this app a try. It’s well worth it!"

My Store

Oct 01, 2024  on Shopify

The Wholesale Pricing ap has been one of the best additions that I have made to my store! Not only has it given me the features that I am looking for but their support is top notch! Any glitches or questions that I came across were responded to and fixed within a day! I am so thankful for everyone at this company, they have made this such an easy process for me!

Latvijas Tekstils

Sep 28, 2024  on Shopify

I've spent 200+ dollars (almost six months of subscription) and a lot of time and work subscribing to this app, which is impossible to connect with my existing theme and other e-store essential apps. I am beyond furious and unhappy with the product. When I contacted the service because the application functions were not working, I received requests to make additional payments. I have given the developers several hundred euros by receiving a service that I have never been able to use. I do not recommend this product.

The Kacey Welch Method

Sep 22, 2024  on Shopify

The app is straightforward and easy to use. Whether its a percentage discount or a dollar amount off, whether you have one wholesaler level or many. But what tops the app, is the excellent - very excellent customer support. I'd give more stars if it allowed. I did encounter some issues that I feel are unique and the support was responsive and extremely helpful. Great app, great customer support.

little luba

Sep 11, 2024  on Shopify

I tried the free trial for the "Basic" plan, I spent 20 minutes on it realizing there were features that were only for the top paid plan..... It made it very confusing for me to work with as it wasn't clear at all what the basic plan covered as I was given everything to work with... I feel as though this is a scam to make me spend time on all of it and setting it all up then after the free trial saying i need to upgrade. I am not for that at all. I reached out to support and they said they would have to manually remove those features and need approval.......... even though they weren't features supposed to be in the basic plan to begin with... I ended up wasting about an hour of my time in total and decided to un-install this app as this gave me very un easy vibes! No thank you.

Repair Shop Life

Sep 09, 2024  on Shopify

Top notch application if you are looking to expand your business! The versatility and options were easily adjusted to fit my websites needs. Their customer service and technical support is by far the best I’ve experienced when using apps with my shopify store…this team handles everything promptly and made sure I was fully taken care of! Thank you!

ZYTADELIA

Sep 09, 2024  on Shopify

This app help us to solve our needs to differentiate between B2B and B2C customers. Combined with the Wholesale Lock app, the app is really powerful. Their team is very fast response.

50 Rebels Company

Sep 08, 2024  on Shopify

Great app! This is the solution we were looking for to scale our B2B strategy. The app support is incredible! They helped us editing the code of our store to display the discounts, and are always very fast to reply to any of our needs. Thanks a lot!

Arte Comercializadora

Aug 22, 2024  on Shopify

The app works great, I haven't had many issues with it! The customer service is nice; however, you do need to give access to collaboration for most cases. Nonetheless, they always try their best to help us out!

Marbino Surfaces

Aug 20, 2024  on Shopify

This app does exactly what it promises, and the customer service is fast and reliable when you need them, highly recommended.

Maxwell's Mystic Market

Aug 15, 2024  on Shopify

Great customer support and functionality. It will require some tinkering and adjusting but if you take the time to do things right, you will have a fully functioning wholesale section of your store. The support team goes above and beyond to help you with whatever you need though

Crossthread Cycle

Aug 13, 2024  on Shopify

the team at wholesale pricing discount has been great. super helpful when setting up shop, and anytime I've changed my theme. I've never had a problem with their app!

KWON USA

Aug 13, 2024  on Shopify

We switched to this app from another B2B app because this had more features for only a little bit more per month. And the customer service was great. They got back to us quickly and understood our requests very well. I would highly recommend to anyone that sells both retail and B2B (wholesale) pricing.

Glam Secret

Aug 12, 2024  on Shopify

I’m extremely impressed with this app! It has been incredibly helpful and efficient every request I’ve made has been handled instantly. I’m confident I’ll be using it for years to come.

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