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Customer reviews: Wholesale Pricing Discount B2B

Reviews (452)

Overall rating
4.7

What Merchants Think

Overall, merchants have a positive view of the "Wholesale Pricing Discount B2B" app, praising its comprehensive functionality for managing wholesale pricing and discounts within Shopify. Many users appreciate the app's effectiveness in enhancing the user experience for wholesale customers. Merchants also highlight the app's robustness, mentioning its ability to support complex B2B scenarios with customizable options.

Key Strengths

  • Highly efficient and responsive customer support that often resolves issues quickly.
  • Comprehensive B2B functionality, with features supporting discount tiers, customer-specific pricing, and the differentiation between B2B and B2C users.
  • Ease of use and integration with existing Shopify stores, enhancing user experience without significant setup difficulties.
  • Ability to customize the app to align with business needs, including unique discount presentations and personalized setup options.

Common Concerns

  • Issues with app integration, particularly with heavily customized or existing themes, leading to functionality disruptions.
  • Concerns about additional costs for certain features, which some merchants felt should be included in the primary plan.
  • Occasional difficulties in setup, requiring support intervention, although generally resolved by their customer service team.
  • Confusion regarding the delineation of features across different pricing plans, particularly during trial periods.

Final Thoughts

The "Wholesale Pricing Discount B2B" app is well-regarded for its robust functionality and excellent customer service. While some merchants have faced integration and cost concerns, the app overall meets the diverse needs of wholesale businesses by effectively bridging B2B and B2C operations. Merchants recommend the app for businesses looking to enhance their Shopify store's wholesale capabilities, noting that any challenges were effectively addressed by the support team.

Georgian Bay Leisure

Aug 26, 2025  on Shopify

Love this app! It’s such a great way for our different types of customers to log in and see their own specific pricing. It's done simply but most importantly, the team at Wholesale Helper is incredible. They are always quick to respond and extremely helpful. I’m not the most tech-savvy, but they took the time to understand my questions and worked hard to find solutions that tailored the site perfectly to my needs. Hats off to them!

VoCê Hair Care, Inc.

Aug 15, 2025  on Shopify

customer service always on point. i hope there will be more features for all subscription plans. thank you!

Le Maé

Aug 12, 2025  on Shopify

Their support is very responsive and quick to implement features and answer questions.

Haisue

Aug 05, 2025  on Shopify

After testing several wholesale (B2B) apps we decided to go with this app. It offered the most comprehensive features and the pricing is reasonable. It also had the option to connect to other related apps for additional features such as the WSH Order Form & ReOrder which we also ended up installing and using. The team there is very quick to answer our inquiries and helped us set things up exactly how we wanted. They helped us with our custom requests as well. Shanna from the team is very knowledgeable and assisted multiple times with quick and effective solutions after we started using the app. While Parth helped us in finding the right app features and with our initial set up phase.

ayrloom-store

Jul 25, 2025  on Shopify

Great app for wholesale sales! Works smoothly and does exactly what we need. The support team is top-notch – super fast and incredibly helpful. Highly recommend!

Shop WasteNot

Jul 16, 2025  on Shopify

There is currently a global shopify issue preventing checkout on my site. when I reached out to the developers of this app thinking it might be the app, they responded in 15 minutes AND had already built a work-around to make my site operable again despite the continued shopify issues. Very very pleased with the customer support and the app does exactly what we want it to do.

Brightsource

Jul 09, 2025  on Shopify

The App works great if you need to add B2B capabilities. They provided excellent support during the setup process. Mark L

1818 Farms

Jul 08, 2025  on Shopify

Excellent customer support. Handled all my customization requests. Can't recommend enough.

E-Vehicle Parts

Jul 02, 2025  on Shopify

Excellent Support & Quick Resolutions I’ve been using the WPD app for wholesale pricing, and their support team has been outstanding! I had a specific issue with cart attributes not carrying over to their modified checkout, and Joshua, Daniel, and Shanna provided prompt, clear, and patient assistance. They escalated my request to their tech team, kept me updated throughout the process, and resolved the issue efficiently. The app itself works great for wholesale workflows, but what really stands out is their responsive and detail-oriented support. Highly recommend WPD to anyone needing reliable wholesale solutions with a team that genuinely cares about solving problems.

Blue Ridge Bootleg

Jun 27, 2025  on Shopify

This app just plain works. It does what it says - and then some. Super easy to set up, super intuitive to use. We’ve got a lot of moving parts on the wholesale side of things, so we paired it with the Wholesale Lock app to open up even more flexibility. The two play nice together - no hiccups. Now the real kicker: the support team is top-notch. Fast response time, folks are friendly, and any issue we hit were handled right away without runaround. If you’re running wholesale like we are, this app makes your life easier. Simple as that. Highly recommend. Solid all around.

Scottish Goats Milk Soap Company

Jun 18, 2025  on Shopify

Really great wholesale app, covers literally everything needed. This app will help greatly to scale the business. Intuitive interface and very easy to set up. Absolutely fantastic support service, they really care - a rare find!

body helix

Jun 05, 2025  on Shopify

I don't deal with this app, as it is in the wheelhouse of my business partner, but I can comment on the customer service. When we do have a problem, they are very responsive and offer succinct instructions for the fix. We do not often have a problem, and many times it is not on their end but, instead, something we have done. No matter the cause, they help us sort it out and get things moving forward. Thanks!

Food Fighters

May 23, 2025  on Shopify

Intersign

May 23, 2025  on Shopify

When you ask for support in the right place, there is quick action on the matter and it is resolved quickly. Great app that makes our shop much better

LÜM-TEC

May 20, 2025  on Shopify

The app works. Simple as that. Support is excellent. I can't emphasize that enough. I was with BOLD for years, and the difference is night and day. I hope the experience continues at this level. This was my first time needing support since installing the app. I had the same rep throughout and received outstanding help. Joshua, thank you.

Strive Specialties

May 13, 2025  on Shopify

I am running a unique shop that has both retail and some limited wholesale items. We will be scaling both types of products in the future. This works fantastic for a seamless unique wholesale experience. We needed something that will be scalable and this is it. Also, the level of customer service is also top shelf! There you have it people, an amazing product and customer service and assistance. Keep up the great work.

Leo Hobby B2B

Apr 16, 2025  on Shopify

It is very easy to use and the support is very responsive. Thank you.

Les Bocaux du Vexin

Mar 31, 2025  on Shopify

ibigboi.com

Mar 27, 2025  on Shopify

Incredible support!!!! We are in a different time zone but every time I leave the team a list of instructions and questions everything is sorted as soon as they are back online. The app itself is doing everything we need, allows our wholesalers to login and make orders themselves at wholesale price, which saves our team lots of time in emails and back and forth with manual order forms. 10/10 :)

ProTech Detailing

Mar 27, 2025  on Shopify

The app works fine and if it doesn't match exactly your need, you can always ask the IT team some help. Even with the time shift, they try to be available and are very responsive on every requests we have (always in 12h max). The app performs well with the Lock Manager solution.

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