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Customer reviews: Wholesale Pricing Discount B2B

Reviews (539)

Overall rating
4.7

What Merchants Think

Overall, merchants have a positive view of the "Wholesale Pricing Discount B2B" app, praising its comprehensive functionality for managing wholesale pricing and discounts within Shopify. Many users appreciate the app's effectiveness in enhancing the user experience for wholesale customers. Merchants also highlight the app's robustness, mentioning its ability to support complex B2B scenarios with customizable options.

Key Strengths

  • Highly efficient and responsive customer support that often resolves issues quickly.
  • Comprehensive B2B functionality, with features supporting discount tiers, customer-specific pricing, and the differentiation between B2B and B2C users.
  • Ease of use and integration with existing Shopify stores, enhancing user experience without significant setup difficulties.
  • Ability to customize the app to align with business needs, including unique discount presentations and personalized setup options.

Common Concerns

  • Issues with app integration, particularly with heavily customized or existing themes, leading to functionality disruptions.
  • Concerns about additional costs for certain features, which some merchants felt should be included in the primary plan.
  • Occasional difficulties in setup, requiring support intervention, although generally resolved by their customer service team.
  • Confusion regarding the delineation of features across different pricing plans, particularly during trial periods.

Final Thoughts

The "Wholesale Pricing Discount B2B" app is well-regarded for its robust functionality and excellent customer service. While some merchants have faced integration and cost concerns, the app overall meets the diverse needs of wholesale businesses by effectively bridging B2B and B2C operations. Merchants recommend the app for businesses looking to enhance their Shopify store's wholesale capabilities, noting that any challenges were effectively addressed by the support team.

Paw Pantry

Jan 28, 2025  on Shopify

Overall a really good app to present a specific discount level on a selected SKU or range of SKUs to a designated customer segment. It's easy to self-serve set up and manage discount tiers. We also worked directly with the Customer Support and Dev team to customise the app to showcase the discount for selected products across our Shopify store's product collections, product landing pages and integrated product widgets throughout the rest of the site which creates a really clear and optimal UX for Customers - no guessing or waiting to checkout to view their discounted pricing. We also customised further to hide Auto/Renewal / Subscription option for a certain Customer Segment. The App team were a breeze to work with, very thorough, clear process and quick and clear communication. Thanks for the great work!

Amigo Coffee Roasters

Jan 26, 2025  on Shopify

We are a coffee business offering services to retail and wholesale customers from one combined store. This app offers great B2B functionality for discounting prices to targeted groups of customers. Their customer service is better than anything I've ever experienced. Extremely fast turnaround on any question I send their way. I highly recommend.

TEKVOX Web Store

Jan 21, 2025  on Shopify

I made a last minute request for Wholesale on a Friday afternoon and they were able to resolve it within just a few hours! Would highly recommend working with them!

Trickster Company

Jan 16, 2025  on Shopify

I found these guys to be very responsive and timely. I've requested changes to their app several times. Each time they have been very responsive and made changes to accomodate my needs. Maybe one time they couldn't make a change because of the nature of Shopify. They were honest about the situation. I have been using this app for many years now.

nailARTS Shop

Jan 16, 2025  on Shopify

Wonderful app, very helpful! The only one which combines all funtions we need. The support team help every time! Thank you

Regnbueshop

Jan 14, 2025  on Shopify

Too bad I cant give a higher score. We have had some small issues in the start, but Wholesale Helpers customerservice has been fabolous! I can recommend this app without hesitation. They are very helpful, the app is very easy to use, and of course very powerful.

Miss Perfect

Jan 14, 2025  on Shopify

Lumen Resources

Dec 22, 2024  on Shopify

I've been using this app for a few years now. The app works as intended, and the support team are fast to responding to any queries and assisting when requested.

the rice factory LA

Dec 08, 2024  on Shopify

Support is quick and responsive. They made changes that we needed exactly how we wanted. Would recommend!

KOUBOO Unique Home Decor

Dec 02, 2024  on Shopify

Excellent support. Within minutes I had a loom video providing the answers about settings I needed

adorablesweetness

Nov 25, 2024  on Shopify

I have 3 shopify stores with this app, and I've used them for a few years now. They're awesome, I highly recommend. I can always get the help I need very easy and quickly. The best wholesale app I've ever used. If I have an issue, it's resolved that day. They're quick to respond and readily available. Thank you!

Nord Games

Nov 20, 2024  on Shopify

Great for our wholesale business. Excellent customer service from the app support team.

BOTAONE

Nov 14, 2024  on Shopify

WPD Team's customizing services and prompt responses are exceptional.

Credentials LBCenter

Nov 14, 2024  on Shopify

Es muy buena app y si tienes dudas te la resuelven.

Earthbound UK

Nov 04, 2024  on Shopify

Masters of Bamboo

Oct 31, 2024  on Shopify

Fijne, goedwerkende app en vooral een hele goede, snelle en fijne support! Ik zou deze app zeker aanbevelen!

AED Advantage Sales Ltd.

Oct 23, 2024  on Shopify

Great customer service!

VACANCES

Oct 21, 2024  on Shopify

The support team is wonderful! I have been working closely with Hayden from Wholesale Pricing Discount App. He has been there to patiently and clearly answer all my questions, and was able to guide me through the ways in which I can customize the apps to best serve my business's needs. Thank you so much! I appreciate your help greatly! The best part of the app, is the amazing and timely support that comes with it!

dip

Oct 17, 2024  on Shopify

I tell everyone about this app, it's way better than Faire

Solo Rugs

Oct 15, 2024  on Shopify

Great experience and support from the team

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