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Customer reviews: Wholesale Pricing Discount B2B

Develop by Shopify

Reviews (466)

Overall rating
4.6

What Merchants Think

Overall, merchants have a positive view of the "Wholesale Pricing Discount B2B" app, praising its comprehensive functionality for managing wholesale pricing and discounts within Shopify. Many users appreciate the app's effectiveness in enhancing the user experience for wholesale customers. Merchants also highlight the app's robustness, mentioning its ability to support complex B2B scenarios with customizable options.

Key Strengths

  • Highly efficient and responsive customer support that often resolves issues quickly.
  • Comprehensive B2B functionality, with features supporting discount tiers, customer-specific pricing, and the differentiation between B2B and B2C users.
  • Ease of use and integration with existing Shopify stores, enhancing user experience without significant setup difficulties.
  • Ability to customize the app to align with business needs, including unique discount presentations and personalized setup options.

Common Concerns

  • Issues with app integration, particularly with heavily customized or existing themes, leading to functionality disruptions.
  • Concerns about additional costs for certain features, which some merchants felt should be included in the primary plan.
  • Occasional difficulties in setup, requiring support intervention, although generally resolved by their customer service team.
  • Confusion regarding the delineation of features across different pricing plans, particularly during trial periods.

Final Thoughts

The "Wholesale Pricing Discount B2B" app is well-regarded for its robust functionality and excellent customer service. While some merchants have faced integration and cost concerns, the app overall meets the diverse needs of wholesale businesses by effectively bridging B2B and B2C operations. Merchants recommend the app for businesses looking to enhance their Shopify store's wholesale capabilities, noting that any challenges were effectively addressed by the support team.

NashlyNails

Dec 05, 2025  on Shopify

This app is great. Used it to create an entire wholesale section to our website. They also implemented a few simple custom buttons for us and it was much appreciated.

Noviant

Dec 01, 2025  on Shopify

I have a BtoB store, they are always here to help, this is the most crucial about this app, you'll always need some customization, or debugging, and they will help you with that very quick. Writing this review as a thanks for all the good work

Blooms out of the Box

Nov 28, 2025  on Shopify

I just started using Wholesale Pricing. Beforehand, I had a lot of questions and was very critical, because I had bad experiences with similar apps from other providers. However, WPD's support has been fantastic and all my concerns have been addressed! So far, the app seems to do exactly what I need it to do. A big plus for me is that the app doesn't interfere too much with my existing cart.

Elev8 Supplies

Nov 21, 2025  on Shopify

The app might have worked for us - but 10 days later and it still hasn't been integrated into our site as the developer has to do manual code updates. In addition, after a conference call a week ago, there hasn't been any follow up with our questions on complex shipping needs.

Damai Designs

Nov 17, 2025  on Shopify

Very useful application, and extra helpful and attentive team. A shoutout to Rohan who took the time to follow up with me on the status of a fix.

DoorCorner.com

Nov 11, 2025  on Shopify

The most critical part of any app through Shopify is the speed and quality of the customer support. From that standpoint, Wholesale Pricing Discount B2B has been excellent.

Samaki NZ

Oct 15, 2025  on Shopify

Great app, and exceptional support. I recently had an issue I couldn't solve myself - I left it in the hands of the Support team, who resolved the issue quickly with some custom code. Highly recommend.

Anne Sportun Fine Jewellery

Oct 10, 2025  on Shopify

Customer service is excellent! The support team really care about getting it right, as sometimes things can get buggy!

Raven Fightwear

Sep 24, 2025  on Shopify

Charging users to reintergrate the theme is cancerous bullshit. Paying you guys 70 a month for an app and now you want more money to reinstall it. Get out of here.

GBA Enterprises Ltd.

Sep 17, 2025  on Shopify

I was working on a very time-sensitive B2B setup and needed help urgently. Although the app doesn’t normally provide on-demand call support, Shanna went above and beyond to assist me, even hopping on a Google Meet right away to walk me through my questions. The app itself is powerful yet straightforward. It’s designed to handle some of the most complex wholesale pricing scenarios and integrates seamlessly with Shopify POS, which was a must for my project. The interface is user-friendly and the logic behind it is simple to implement, even with hundreds of product variants. Overall, I’m very impressed with both the support and the app. It delivers exactly what a serious B2B merchant needs while keeping things intuitive. Keep up the great work!

Empire Baked Goods

Sep 15, 2025  on Shopify

Everything was installing just fine. Link to sign up, even got a notification that someone signed up. But when it came time to approving them, it was nothing but a headache. Then I am asked to check with my IT dept. You know a small business owner just trying to afford the website fees alone. Thank you but no thank you.

Secret Swig®

Sep 08, 2025  on Shopify

This is a great app with comprehensive features and is easy to integrate with your site. The support team was extremely helpful. They were quick to respond and professional, and offered excellent support to help resolve a unique issue with my site. I would highly recommend. It feels good to work with a team that cares about what they do as well as your specific needs.

Fan Ink

Sep 02, 2025  on Shopify

Great app. We were looking to integrate B2B into our retail site. After a long app search, I found Wholesale Helper to be the best option. Had the features that we needed (wholesale lock, wholesale pricing, net terms) at a reasonable price. Plus, the support is great. We wanted the B2B portion to be seamlessly integrated into our site with little visual differences. Their support team was able to do that in a very quick manner. As well as accommodating small custom changes. They got things done usually within a business day. Very reliable. Big thank you to Shanna, she assisted us with most of our support requests, very kind and fast responses.

Georgian Bay Leisure

Aug 26, 2025  on Shopify

Love this app! It’s such a great way for our different types of customers to log in and see their own specific pricing. It's done simply but most importantly, the team at Wholesale Helper is incredible. They are always quick to respond and extremely helpful. I’m not the most tech-savvy, but they took the time to understand my questions and worked hard to find solutions that tailored the site perfectly to my needs. Hats off to them!

VoCê Hair Care, Inc.

Aug 15, 2025  on Shopify

customer service always on point. i hope there will be more features for all subscription plans. thank you!

Haisue

Aug 05, 2025  on Shopify

After testing several wholesale (B2B) apps we decided to go with this app. It offered the most comprehensive features and the pricing is reasonable. It also had the option to connect to other related apps for additional features such as the WSH Order Form & ReOrder which we also ended up installing and using. The team there is very quick to answer our inquiries and helped us set things up exactly how we wanted. They helped us with our custom requests as well. Shanna from the team is very knowledgeable and assisted multiple times with quick and effective solutions after we started using the app. While Parth helped us in finding the right app features and with our initial set up phase.

ayrloom-store

Jul 25, 2025  on Shopify

Great app for wholesale sales! Works smoothly and does exactly what we need. The support team is top-notch – super fast and incredibly helpful. Highly recommend!

Dinossi

Jul 24, 2025  on Shopify

Don't waste your time with an employee you can't use under any circumstances and who never supports you; look into different B2B applications.

Shop WasteNot

Jul 16, 2025  on Shopify

There is currently a global shopify issue preventing checkout on my site. when I reached out to the developers of this app thinking it might be the app, they responded in 15 minutes AND had already built a work-around to make my site operable again despite the continued shopify issues. Very very pleased with the customer support and the app does exactly what we want it to do.

Brightsource

Jul 09, 2025  on Shopify

The App works great if you need to add B2B capabilities. They provided excellent support during the setup process. Mark L

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