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Customer reviews: Wholesale Pricing Discount B2B

Reviews (539)

Overall rating
4.7

What Merchants Think

Overall, merchants have a positive view of the "Wholesale Pricing Discount B2B" app, praising its comprehensive functionality for managing wholesale pricing and discounts within Shopify. Many users appreciate the app's effectiveness in enhancing the user experience for wholesale customers. Merchants also highlight the app's robustness, mentioning its ability to support complex B2B scenarios with customizable options.

Key Strengths

  • Highly efficient and responsive customer support that often resolves issues quickly.
  • Comprehensive B2B functionality, with features supporting discount tiers, customer-specific pricing, and the differentiation between B2B and B2C users.
  • Ease of use and integration with existing Shopify stores, enhancing user experience without significant setup difficulties.
  • Ability to customize the app to align with business needs, including unique discount presentations and personalized setup options.

Common Concerns

  • Issues with app integration, particularly with heavily customized or existing themes, leading to functionality disruptions.
  • Concerns about additional costs for certain features, which some merchants felt should be included in the primary plan.
  • Occasional difficulties in setup, requiring support intervention, although generally resolved by their customer service team.
  • Confusion regarding the delineation of features across different pricing plans, particularly during trial periods.

Final Thoughts

The "Wholesale Pricing Discount B2B" app is well-regarded for its robust functionality and excellent customer service. While some merchants have faced integration and cost concerns, the app overall meets the diverse needs of wholesale businesses by effectively bridging B2B and B2C operations. Merchants recommend the app for businesses looking to enhance their Shopify store's wholesale capabilities, noting that any challenges were effectively addressed by the support team.

i-Bead Inc.

Feb 10, 2025  on Shopify

If I could give 0 starts I would! Had such high hope for this app after seeing they had 4.8 star reviews. I spent 2 months recoding / redesigning my site and adding built in features. I explicitly told the dev team to not break my site and to reach out during implementation if they had any questions or issues, since it was heavily coded. They broke my chekout button. Had custom code to add shipping insurance and signature options at checkout = Now broken. Never reached out during implementation to advise of such. They went a head and published the theme they were working on... While still working on it?!?! Had to tell them to unpublish the theme version they were working on. NOT HAPPY and NOT IMPRESSED!

Paw Pantry

Jan 28, 2025  on Shopify

Overall a really good app to present a specific discount level on a selected SKU or range of SKUs to a designated customer segment. It's easy to self-serve set up and manage discount tiers. We also worked directly with the Customer Support and Dev team to customise the app to showcase the discount for selected products across our Shopify store's product collections, product landing pages and integrated product widgets throughout the rest of the site which creates a really clear and optimal UX for Customers - no guessing or waiting to checkout to view their discounted pricing. We also customised further to hide Auto/Renewal / Subscription option for a certain Customer Segment. The App team were a breeze to work with, very thorough, clear process and quick and clear communication. Thanks for the great work!

K-Tuned

Jan 27, 2025  on Shopify

It seems like it has potential but the app required me to book a meeting for the following day and honestly I don't want to do some sales call or wait a day for this. Removed the app. May be great but I will never know

Amigo Coffee Roasters

Jan 26, 2025  on Shopify

We are a coffee business offering services to retail and wholesale customers from one combined store. This app offers great B2B functionality for discounting prices to targeted groups of customers. Their customer service is better than anything I've ever experienced. Extremely fast turnaround on any question I send their way. I highly recommend.

TEKVOX Web Store

Jan 21, 2025  on Shopify

I made a last minute request for Wholesale on a Friday afternoon and they were able to resolve it within just a few hours! Would highly recommend working with them!

Trickster Company

Jan 16, 2025  on Shopify

I found these guys to be very responsive and timely. I've requested changes to their app several times. Each time they have been very responsive and made changes to accomodate my needs. Maybe one time they couldn't make a change because of the nature of Shopify. They were honest about the situation. I have been using this app for many years now.

nailARTS Shop

Jan 16, 2025  on Shopify

Wonderful app, very helpful! The only one which combines all funtions we need. The support team help every time! Thank you

INB4

Jan 15, 2025  on Shopify

Requested they cancelled my subscription which was never completed and have been charged numerous times...

Regnbueshop

Jan 14, 2025  on Shopify

Too bad I cant give a higher score. We have had some small issues in the start, but Wholesale Helpers customerservice has been fabolous! I can recommend this app without hesitation. They are very helpful, the app is very easy to use, and of course very powerful.

shopbrushandline

Jan 12, 2025  on Shopify

I utilized this app for a short period of time. I deleted once I realized that you had to download an ADDITIONAL app in order to select specific products within your shop to offer for wholesale (vs. every single product showing in the wholesale section). Of course, the additional app costs an additional $10/month. Disappointed that this feature wouldn't be included in the $50/month that Wholesale Pricing Discount B2B offers. It's no wonder most shop owners direct their wholesale to Faire!

Lumen Resources

Dec 22, 2024  on Shopify

I've been using this app for a few years now. The app works as intended, and the support team are fast to responding to any queries and assisting when requested.

the rice factory LA

Dec 08, 2024  on Shopify

Support is quick and responsive. They made changes that we needed exactly how we wanted. Would recommend!

adorablesweetness

Nov 25, 2024  on Shopify

I have 3 shopify stores with this app, and I've used them for a few years now. They're awesome, I highly recommend. I can always get the help I need very easy and quickly. The best wholesale app I've ever used. If I have an issue, it's resolved that day. They're quick to respond and readily available. Thank you!

Masters of Bamboo

Oct 31, 2024  on Shopify

Fijne, goedwerkende app en vooral een hele goede, snelle en fijne support! Ik zou deze app zeker aanbevelen!

VACANCES

Oct 21, 2024  on Shopify

The support team is wonderful! I have been working closely with Hayden from Wholesale Pricing Discount App. He has been there to patiently and clearly answer all my questions, and was able to guide me through the ways in which I can customize the apps to best serve my business's needs. Thank you so much! I appreciate your help greatly! The best part of the app, is the amazing and timely support that comes with it!

KoaWood Ranch

Oct 09, 2024  on Shopify

Iʻve been using this app for a couple of years and Iʻve always been impressed with their support and response, always quick to respond and help take care of questions or issues. With so many other things a business owner has to deal with, this brings peace of mind. Thank you to the team!

Amber Sound

Oct 08, 2024  on Shopify

The app has been fantastic and has integrated well into our system. Unlike a couple of different apps we tried, this doesn't have the lag of displaying prices. More importantly, the team's support has been incredible! They respond quickly and are very happy to help. I highly recommend this app, as well as the others from this dev team.

Get Lost

Oct 08, 2024  on Shopify

Great experience working with this app. The support team is top-notch too quick to respond and very helpful with any questions I had. If you’re looking to take your Shopify store to the next level, I highly recommend giving this app a try. It’s well worth it!"

My Store

Oct 01, 2024  on Shopify

The Wholesale Pricing ap has been one of the best additions that I have made to my store! Not only has it given me the features that I am looking for but their support is top notch! Any glitches or questions that I came across were responded to and fixed within a day! I am so thankful for everyone at this company, they have made this such an easy process for me!

Latvijas Tekstils

Sep 28, 2024  on Shopify

I've spent 200+ dollars (almost six months of subscription) and a lot of time and work subscribing to this app, which is impossible to connect with my existing theme and other e-store essential apps. I am beyond furious and unhappy with the product. When I contacted the service because the application functions were not working, I received requests to make additional payments. I have given the developers several hundred euros by receiving a service that I have never been able to use. I do not recommend this product.

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