There is currently a global shopify issue preventing checkout on my site. when I reached out to the developers of this app thinking it might be the app, they responded in 15 minutes AND had already built a work-around to make my site operable again despite the continued shopify issues. Very very pleased with the customer support and the app does exactly what we want it to do.

The App works great if you need to add B2B capabilities. They provided excellent support during the setup process. Mark L

Excellent Support & Quick Resolutions I’ve been using the WPD app for wholesale pricing, and their support team has been outstanding! I had a specific issue with cart attributes not carrying over to their modified checkout, and Joshua, Daniel, and Shanna provided prompt, clear, and patient assistance. They escalated my request to their tech team, kept me updated throughout the process, and resolved the issue efficiently. The app itself works great for wholesale workflows, but what really stands out is their responsive and detail-oriented support. Highly recommend WPD to anyone needing reliable wholesale solutions with a team that genuinely cares about solving problems.

This app just plain works. It does what it says - and then some. Super easy to set up, super intuitive to use. We’ve got a lot of moving parts on the wholesale side of things, so we paired it with the Wholesale Lock app to open up even more flexibility. The two play nice together - no hiccups. Now the real kicker: the support team is top-notch. Fast response time, folks are friendly, and any issue we hit were handled right away without runaround. If you’re running wholesale like we are, this app makes your life easier. Simple as that. Highly recommend. Solid all around.

Really great wholesale app, covers literally everything needed. This app will help greatly to scale the business. Intuitive interface and very easy to set up. Absolutely fantastic support service, they really care - a rare find!

I don't deal with this app, as it is in the wheelhouse of my business partner, but I can comment on the customer service. When we do have a problem, they are very responsive and offer succinct instructions for the fix. We do not often have a problem, and many times it is not on their end but, instead, something we have done. No matter the cause, they help us sort it out and get things moving forward. Thanks!

When you ask for support in the right place, there is quick action on the matter and it is resolved quickly. Great app that makes our shop much better

The app works. Simple as that. Support is excellent. I can't emphasize that enough. I was with BOLD for years, and the difference is night and day. I hope the experience continues at this level. This was my first time needing support since installing the app. I had the same rep throughout and received outstanding help. Joshua, thank you.

I am running a unique shop that has both retail and some limited wholesale items. We will be scaling both types of products in the future. This works fantastic for a seamless unique wholesale experience. We needed something that will be scalable and this is it. Also, the level of customer service is also top shelf! There you have it people, an amazing product and customer service and assistance. Keep up the great work.

Incredible support!!!! We are in a different time zone but every time I leave the team a list of instructions and questions everything is sorted as soon as they are back online. The app itself is doing everything we need, allows our wholesalers to login and make orders themselves at wholesale price, which saves our team lots of time in emails and back and forth with manual order forms. 10/10 :)

The app works fine and if it doesn't match exactly your need, you can always ask the IT team some help. Even with the time shift, they try to be available and are very responsive on every requests we have (always in 12h max). The app performs well with the Lock Manager solution.

We had some initial setup issues but they have been amazing at both fixing our issues and even integrating with some other apps and implementing their app with our website. Happy with the feature set and customer service.

The Wholesale Pricing Team is absolutely amazing. They helped me every step of the way. Every time I ran into a complication, they were happy to help me out. I couldn't be more grateful for their support as a small solo entrepreneur. Keep up the great work. Thank you!!

The app is not even bad. But man...the support team is quite awful. They offer a solution where you can merge your B2B/B2C shops, where their team takes care of installing the code on your theme files. Well, after a week their "TECHNICAL" team couldn't even access products. They didn't success to do what they offer and asked ME to help. Just don't waste time with such improvised "professionals".

I spent a lot of time researching and testing different apps, trying to find the right fit for our business. We’re a small company—not quite ready for Shopify Plus—but we still needed a straightforward way to handle B2B orders without unnecessary complexity. Our B2B customers are dealerships, so we needed flexible pricing, various payment options, and seamless integration with our third-party customization app. While some other apps I looked at had more advanced backend features and analytics, none of them could integrate with our customization app—except this one. That was the game-changer. I quickly realized that "more complex" doesn’t always mean "better." This app is incredibly easy to set up and use, yet it still offers more functionality than some of the higher-priced alternatives. It checked all our boxes and turned out to be the perfect B2B solution for us. I saw another review mentioning that you might need some of the developer’s other apps for full functionality, and while that might be true, it’s still way more affordable than many other options out there. Plus, the customer service and integration team are top-notch. They went above and beyond to ensure everything worked perfectly and responded quickly with real solutions. At the end of the day, do your research and don’t get distracted by flashy features you don’t actually need. This app delivers everything you need—and then some—at a way better price.

WPD has an amazing team that goes beyond the standard customer service to help navigate, customize, and get you where you need to be. Very thankful for their team and all the assistance they have provided so far! Happy customer :)

Top notch service. They take their time to help out and explain. I use this app on two of the websites I manage and will continue to use it in the future all due to the amazing service they provide.

Tout simplement la meilleure app de B2B. Le service client est disponible et réactif. Je vous recommande à 100%

If I could give 0 starts I would! Had such high hope for this app after seeing they had 4.8 star reviews. I spent 2 months recoding / redesigning my site and adding built in features. I explicitly told the dev team to not break my site and to reach out during implementation if they had any questions or issues, since it was heavily coded. They broke my chekout button. Had custom code to add shipping insurance and signature options at checkout = Now broken. Never reached out during implementation to advise of such. They went a head and published the theme they were working on... While still working on it?!?! Had to tell them to unpublish the theme version they were working on. NOT HAPPY and NOT IMPRESSED!

Overall a really good app to present a specific discount level on a selected SKU or range of SKUs to a designated customer segment. It's easy to self-serve set up and manage discount tiers. We also worked directly with the Customer Support and Dev team to customise the app to showcase the discount for selected products across our Shopify store's product collections, product landing pages and integrated product widgets throughout the rest of the site which creates a really clear and optimal UX for Customers - no guessing or waiting to checkout to view their discounted pricing. We also customised further to hide Auto/Renewal / Subscription option for a certain Customer Segment. The App team were a breeze to work with, very thorough, clear process and quick and clear communication. Thanks for the great work!