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Customer reviews: Wholesale Pricing Discount B2B

Reviews (541)

Overall rating
4.7

What Merchants Think

Overall, merchants have a positive view of the "Wholesale Pricing Discount B2B" app, praising its comprehensive functionality for managing wholesale pricing and discounts within Shopify. Many users appreciate the app's effectiveness in enhancing the user experience for wholesale customers. Merchants also highlight the app's robustness, mentioning its ability to support complex B2B scenarios with customizable options.

Key Strengths

  • Highly efficient and responsive customer support that often resolves issues quickly.
  • Comprehensive B2B functionality, with features supporting discount tiers, customer-specific pricing, and the differentiation between B2B and B2C users.
  • Ease of use and integration with existing Shopify stores, enhancing user experience without significant setup difficulties.
  • Ability to customize the app to align with business needs, including unique discount presentations and personalized setup options.

Common Concerns

  • Issues with app integration, particularly with heavily customized or existing themes, leading to functionality disruptions.
  • Concerns about additional costs for certain features, which some merchants felt should be included in the primary plan.
  • Occasional difficulties in setup, requiring support intervention, although generally resolved by their customer service team.
  • Confusion regarding the delineation of features across different pricing plans, particularly during trial periods.

Final Thoughts

The "Wholesale Pricing Discount B2B" app is well-regarded for its robust functionality and excellent customer service. While some merchants have faced integration and cost concerns, the app overall meets the diverse needs of wholesale businesses by effectively bridging B2B and B2C operations. Merchants recommend the app for businesses looking to enhance their Shopify store's wholesale capabilities, noting that any challenges were effectively addressed by the support team.

ShearRings

Feb 25, 2025  on Shopify

The Wholesale Pricing Team is absolutely amazing. They helped me every step of the way. Every time I ran into a complication, they were happy to help me out. I couldn't be more grateful for their support as a small solo entrepreneur. Keep up the great work. Thank you!!

Bramart

Feb 22, 2025  on Shopify

The app is not even bad. But man...the support team is quite awful. They offer a solution where you can merge your B2B/B2C shops, where their team takes care of installing the code on your theme files. Well, after a week their "TECHNICAL" team couldn't even access products. They didn't success to do what they offer and asked ME to help. Just don't waste time with such improvised "professionals".

Dirty Graphix

Feb 20, 2025  on Shopify

I spent a lot of time researching and testing different apps, trying to find the right fit for our business. We’re a small company—not quite ready for Shopify Plus—but we still needed a straightforward way to handle B2B orders without unnecessary complexity. Our B2B customers are dealerships, so we needed flexible pricing, various payment options, and seamless integration with our third-party customization app. While some other apps I looked at had more advanced backend features and analytics, none of them could integrate with our customization app—except this one. That was the game-changer. I quickly realized that "more complex" doesn’t always mean "better." This app is incredibly easy to set up and use, yet it still offers more functionality than some of the higher-priced alternatives. It checked all our boxes and turned out to be the perfect B2B solution for us. I saw another review mentioning that you might need some of the developer’s other apps for full functionality, and while that might be true, it’s still way more affordable than many other options out there. Plus, the customer service and integration team are top-notch. They went above and beyond to ensure everything worked perfectly and responded quickly with real solutions. At the end of the day, do your research and don’t get distracted by flashy features you don’t actually need. This app delivers everything you need—and then some—at a way better price.

Pisgah Coffee Roasters®

Feb 19, 2025  on Shopify

WPD has an amazing team that goes beyond the standard customer service to help navigate, customize, and get you where you need to be. Very thankful for their team and all the assistance they have provided so far! Happy customer :)

That's Living Qatar

Feb 19, 2025  on Shopify

Top notch service. They take their time to help out and explain. I use this app on two of the websites I manage and will continue to use it in the future all due to the amazing service they provide.

Dao Davy

Feb 13, 2025  on Shopify

Tout simplement la meilleure app de B2B. Le service client est disponible et réactif. Je vous recommande à 100%

i-Bead Inc.

Feb 10, 2025  on Shopify

If I could give 0 starts I would! Had such high hope for this app after seeing they had 4.8 star reviews. I spent 2 months recoding / redesigning my site and adding built in features. I explicitly told the dev team to not break my site and to reach out during implementation if they had any questions or issues, since it was heavily coded. They broke my chekout button. Had custom code to add shipping insurance and signature options at checkout = Now broken. Never reached out during implementation to advise of such. They went a head and published the theme they were working on... While still working on it?!?! Had to tell them to unpublish the theme version they were working on. NOT HAPPY and NOT IMPRESSED!

Paw Pantry

Jan 28, 2025  on Shopify

Overall a really good app to present a specific discount level on a selected SKU or range of SKUs to a designated customer segment. It's easy to self-serve set up and manage discount tiers. We also worked directly with the Customer Support and Dev team to customise the app to showcase the discount for selected products across our Shopify store's product collections, product landing pages and integrated product widgets throughout the rest of the site which creates a really clear and optimal UX for Customers - no guessing or waiting to checkout to view their discounted pricing. We also customised further to hide Auto/Renewal / Subscription option for a certain Customer Segment. The App team were a breeze to work with, very thorough, clear process and quick and clear communication. Thanks for the great work!

K-Tuned

Jan 27, 2025  on Shopify

It seems like it has potential but the app required me to book a meeting for the following day and honestly I don't want to do some sales call or wait a day for this. Removed the app. May be great but I will never know

Amigo Coffee Roasters

Jan 26, 2025  on Shopify

We are a coffee business offering services to retail and wholesale customers from one combined store. This app offers great B2B functionality for discounting prices to targeted groups of customers. Their customer service is better than anything I've ever experienced. Extremely fast turnaround on any question I send their way. I highly recommend.

TEKVOX Web Store

Jan 21, 2025  on Shopify

I made a last minute request for Wholesale on a Friday afternoon and they were able to resolve it within just a few hours! Would highly recommend working with them!

Trickster Company

Jan 16, 2025  on Shopify

I found these guys to be very responsive and timely. I've requested changes to their app several times. Each time they have been very responsive and made changes to accomodate my needs. Maybe one time they couldn't make a change because of the nature of Shopify. They were honest about the situation. I have been using this app for many years now.

nailARTS Shop

Jan 16, 2025  on Shopify

Wonderful app, very helpful! The only one which combines all funtions we need. The support team help every time! Thank you

INB4

Jan 15, 2025  on Shopify

Requested they cancelled my subscription which was never completed and have been charged numerous times...

Regnbueshop

Jan 14, 2025  on Shopify

Too bad I cant give a higher score. We have had some small issues in the start, but Wholesale Helpers customerservice has been fabolous! I can recommend this app without hesitation. They are very helpful, the app is very easy to use, and of course very powerful.

shopbrushandline

Jan 12, 2025  on Shopify

I utilized this app for a short period of time. I deleted once I realized that you had to download an ADDITIONAL app in order to select specific products within your shop to offer for wholesale (vs. every single product showing in the wholesale section). Of course, the additional app costs an additional $10/month. Disappointed that this feature wouldn't be included in the $50/month that Wholesale Pricing Discount B2B offers. It's no wonder most shop owners direct their wholesale to Faire!

Lumen Resources

Dec 22, 2024  on Shopify

I've been using this app for a few years now. The app works as intended, and the support team are fast to responding to any queries and assisting when requested.

the rice factory LA

Dec 08, 2024  on Shopify

Support is quick and responsive. They made changes that we needed exactly how we wanted. Would recommend!

adorablesweetness

Nov 25, 2024  on Shopify

I have 3 shopify stores with this app, and I've used them for a few years now. They're awesome, I highly recommend. I can always get the help I need very easy and quickly. The best wholesale app I've ever used. If I have an issue, it's resolved that day. They're quick to respond and readily available. Thank you!

Masters of Bamboo

Oct 31, 2024  on Shopify

Fijne, goedwerkende app en vooral een hele goede, snelle en fijne support! Ik zou deze app zeker aanbevelen!

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