Reviews: Original Wheelio spin pop‑ups

Customer reviews: Original Wheelio spin pop‑ups

Reviews (476)

Overall rating

4.7

5

31
4

2
3
2
1

2

What Merchants Think

The "Original Wheelio spin pop‑ups" app is generally well-received by merchants for its effectiveness in driving conversions and increasing sales. Reviews highlight the app's ease of use, robust feature set, and a significant positive impact on marketing campaigns. The customer service team, particularly team members Marko and Karlo, receive frequent praise for their responsiveness and helpfulness, although there are occasional concerns about support availability and documentation detail.

Key Strengths

Effective in boosting conversions and sales
User-friendly and easy to set up
Excellent customer support, especially praising Marko and Karlo
Strong integration with Klaviyo
Cost-effective compared to similar apps

Common Concerns

Support response times can be inconsistent, potentially due to time zones
Limited customization options, such as for background images
Some confusion around integration settings and documentation
Issues with prize limitation settings not functioning as expected

Final Thoughts

Overall, "Original Wheelio spin pop‑ups" is a highly effective tool for merchants looking to enhance their marketing efforts through gamified pop-ups. While most users enjoy the robust features and excellent customer support, there is room for improvement in customization options and documentation. These minor concerns aside, the app is a valuable asset for boosting engagement and conversion rates.

CARTISM Socially Awkward, Sometimes

May 29, 2024 on Shopify

Awesome

My Love Triangle

Apr 25, 2024 on Shopify

Great looking, all features you may desire, best of all, great tech support. The person who helped me, Marko, even responded off working hours enabling me to setup immediately. Big

Boost Surfing

Apr 24, 2024 on Shopify

This is the best app with excellent support. It shows a conversion rate of about 5% from cold traffic.

Daronnes

Apr 23, 2024 on Shopify

Super app et le SAV est top (big up to Marko) !

Highly Flavored

Apr 20, 2024 on Shopify

Amazing app that helps get leads to convert faster !!

The Pooter - Fart Like a Man.

Apr 12, 2024 on Shopify

Karlo was extremely helpful, patient and professional. His knowledge helped me successfully address my issue.

Polka Dot Patty

Apr 01, 2024 on Shopify

Karlo was professional, friendly, and patient with my many questions. Ultimately he cleared everything up for me in our chat. The app is great, too.

3670online.com

Mar 19, 2024 on Shopify

Hi. Just joined up today and already love Wheelio. Had some trouble understanding set up and Karlo has been a rock star. Thanks Karlo, your patient help is instrumental for me to set up in the right way. Thanks again Team Wheelio.

Heikoa

Jan 26, 2024 on Shopify

Thanks a lot Karlo you helped me very fast ! thankkks

Love Nelli

Dec 12, 2023 on Shopify

This is a fabulous App!!! I was using Privvy before this and it was soooo much more expensive! This app does everything you need it to and the customer service is fabulous! Thanks guys! your app is amazing!

AXESSI

Oct 24, 2023 on Shopify

Very happy with the performance which is currently coming in around 10% signup rate. Still experimenting with a few settings to find the balance between conversions and annoyance. The support has been very good mid week. The integration with Klaviyo is very good but documentation on tailoring and filtering an email campaign is a little light, but once I figured out how the profiles were coming through and with what data, I could figure out what to do. Needed to go live to properly test it though as some functionality isn’t available in the preview mode. Advise to test in a low traffic time. Colour customizations brought the look into our website seemlessly. The documentation for some functions is absent and is the one thing that could be improved. But as I said, the support is excellent so makes up for that. UPDATE (14thOct2023): Support is really next level. All questions are answered and they are very patient and helpful.