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Customer reviews: Original Wheelio spin pop‑ups

Reviews (476)

Overall rating
4.7

What Merchants Think

The "Original Wheelio spin pop‑ups" app is generally well-received by merchants for its effectiveness in driving conversions and increasing sales. Reviews highlight the app's ease of use, robust feature set, and a significant positive impact on marketing campaigns. The customer service team, particularly team members Marko and Karlo, receive frequent praise for their responsiveness and helpfulness, although there are occasional concerns about support availability and documentation detail.

Key Strengths

  • Effective in boosting conversions and sales
  • User-friendly and easy to set up
  • Excellent customer support, especially praising Marko and Karlo
  • Strong integration with Klaviyo
  • Cost-effective compared to similar apps

Common Concerns

  • Support response times can be inconsistent, potentially due to time zones
  • Limited customization options, such as for background images
  • Some confusion around integration settings and documentation
  • Issues with prize limitation settings not functioning as expected

Final Thoughts

Overall, "Original Wheelio spin pop‑ups" is a highly effective tool for merchants looking to enhance their marketing efforts through gamified pop-ups. While most users enjoy the robust features and excellent customer support, there is room for improvement in customization options and documentation. These minor concerns aside, the app is a valuable asset for boosting engagement and conversion rates.

Tvishi Skincare

Feb 12, 2025  on Shopify

Excellent app. amazing conversions.

Sweet label

Dec 18, 2024  on Shopify

Great app ! Marko helped me verify quickly to resolve an issue :) thank to him

Aerospand

Dec 04, 2024  on Shopify

My man Karlo really sat there with me for 20 minutes trying to fix the integration with Klaviyo. Give this guy a raise or whatever you do over there

MERME Berlin

Nov 27, 2024  on Shopify

Marko helped me immediately. with his support ,we could finally run the marketing campaign! highly recommend it!

INCERUNMEN

Nov 27, 2024  on Shopify

Thank you so much for Marko's help. Will recommend this app to my friends.

Beauty Biologicals

Nov 25, 2024  on Shopify

Golfer Hut

Nov 20, 2024  on Shopify

great support from Marco to get set-up

Innerhealth

Nov 10, 2024  on Shopify

The Silver Goose NZ

Nov 06, 2024  on Shopify

Marko really went out his way to resolve my issue on 3 stores! Very helpful & quick. Thank you so much!

Eazybead-Z

Oct 27, 2024  on Shopify

This app has help me from my email list tremendously and I would recommend it to any business owner

Chapter.London

Oct 21, 2024  on Shopify

I am doing this campaign for a pay day test until the end of the month to measure the response then it will be used for Black Friday/Cyber Monday. I faced some issues and reached out to support. Marko helped me and was excellent and clear explaining how integration works. Thank you Marko!

by devine co

Oct 21, 2024  on Shopify

Seems like a great app to push conversions and sales, already seen results in a short amount of time!

Hunter's Doggy SHOP

Oct 21, 2024  on Shopify

Awesome app and fantastic customer service

BIOS Nutrients

Oct 20, 2024  on Shopify

Super easy to set up and is working really great to drive at least 2x more sales!

Women Who Lift Weights

Oct 09, 2024  on Shopify

So far I am loving it!

Solis of Switzerland AG

Sep 30, 2024  on Shopify

I had some issues with setting up different languages for the different paths on our webshops and Marko helped solve my issues very quickly. Two thumbs up!

mindnutritioncl

Sep 29, 2024  on Shopify

excelente

Break&Win

Aug 04, 2024  on Shopify

Accompagnement & assistance parfaite, merci.

Skiff Life

Aug 01, 2024  on Shopify

Support is awesome and the product speaks for itself. There is a marked changed in conversion when I turn it off. Keep up the great work!

Fable Beard Co.

Jul 29, 2024  on Shopify

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