My man Karlo really sat there with me for 20 minutes trying to fix the integration with Klaviyo. Give this guy a raise or whatever you do over there

Marko helped me immediately. with his support ,we could finally run the marketing campaign! highly recommend it!

Marko really went out his way to resolve my issue on 3 stores! Very helpful & quick. Thank you so much!

I am doing this campaign for a pay day test until the end of the month to measure the response then it will be used for Black Friday/Cyber Monday. I faced some issues and reached out to support. Marko helped me and was excellent and clear explaining how integration works. Thank you Marko!

Seems like a great app to push conversions and sales, already seen results in a short amount of time!

I had some issues with setting up different languages for the different paths on our webshops and Marko helped solve my issues very quickly. Two thumbs up!

Support is awesome and the product speaks for itself. There is a marked changed in conversion when I turn it off. Keep up the great work!

Maybe due to the time zone issue, they all responded to us later. They also tried to solve the problem for us and compensate us, and I like it for actively solving the problem. This App is great overall, but I think there are still loopholes, which led to we lost of money. In fact, we limited the total number of products (the total number of prizes that can be drawn) and the number of times a single user uses it, but this program did not work. There were situations where the actual number of winners exceeded the set number and a single customer could purchase multiple products. I set it according to normal understanding and there was nothing wrong with it, because we have also used other apps. I didn't see a place where I could set a limit on the total number of products for one user. Although it was set that one user could only use it once, the same customer could still purchase multiple quantities. I don't know if it's a problem with Shopify or their program. If Shopify doesn't support it, I think the explanation in the setting should be explained and more detailed.

Karl has an attitude problem. I merely wanted to change the background segments of the wheel to my own images. Karl said this is not possible, the file sizes being uploaded was causing problems and slowing the app down so it was disabled. I merely suggested that a maximum file size limit be added to prevent this from happening. Karl said it cannot be done we get 100s of people asking. I responded saying if so many people want these features why do you not cater to these people? He told me that since I know so much about what his app needs why dont i build one myself!! Serious attitude problem. Wow.

HORRIBLE! The worst customer service of any app i use! First off, this is a PAID app so you would expect great customer service. I get way better customer service from free apps I use(usually reply within 10 mins)... 2 days now trying to chat with them for help. They "seen" my messages, and still no response.

Great looking, all features you may desire, best of all, great tech support. The person who helped me, Marko, even responded off working hours enabling me to setup immediately. Big

This is the best app with excellent support. It shows a conversion rate of about 5% from cold traffic.

Karlo was extremely helpful, patient and professional. His knowledge helped me successfully address my issue.

Karlo was professional, friendly, and patient with my many questions. Ultimately he cleared everything up for me in our chat. The app is great, too.

Hi. Just joined up today and already love Wheelio. Had some trouble understanding set up and Karlo has been a rock star. Thanks Karlo, your patient help is instrumental for me to set up in the right way. Thanks again Team Wheelio.

This is a fabulous App!!! I was using Privvy before this and it was soooo much more expensive! This app does everything you need it to and the customer service is fabulous! Thanks guys! your app is amazing!

Very happy with the performance which is currently coming in around 10% signup rate. Still experimenting with a few settings to find the balance between conversions and annoyance. The support has been very good mid week. The integration with Klaviyo is very good but documentation on tailoring and filtering an email campaign is a little light, but once I figured out how the profiles were coming through and with what data, I could figure out what to do. Needed to go live to properly test it though as some functionality isn’t available in the preview mode. Advise to test in a low traffic time. Colour customizations brought the look into our website seemlessly. The documentation for some functions is absent and is the one thing that could be improved. But as I said, the support is excellent so makes up for that. UPDATE (14thOct2023): Support is really next level. All questions are answered and they are very patient and helpful.