WhatsAppy ‑ WhatsApp Button

Develop by Shopify

/ Month

Free plan available 10 Days Free Trial

Geo located agents allow tailored engagement with customers

Click tracking

Customizable button

Geo targeting

Multiple agents

Pre-filled message

About WhatsAppy ‑ WhatsApp Button

Launched Oct 23, 2023

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

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Description

WhatsApp button to help customer engagement & support with GEO targeting numbers & tracking

WhatsAppy makes it super easy to display a call to action button on your storefront which is highly customisable & offers an opening pre-filled message. The ability to add multiple numbers / agents & assign them to a country allows for a more tailored response to customer questions & support. Tracking the clicks of the button helps merchants see the locations of where questions are coming from, the devices used, & how many customers proceeded to send the message after clicking.

Multiple numbers / agents with profile pictures
GEO location numbers / agents specific to countries
Opening messages for improved customer experience
Tracking of WhatsApp Button clicks to monitor engagement of country and devices
Customisation of the button from placement, icon size, colours, mobile, and more

Pros

Highly customizable call to action button
Ability to add multiple agents/numbers and assign them to specific countries
Opening pre-filled message to facilitate initial customer interaction
Tracks clicks of the button to monitor engagement, including location and device data
Profile pictures for agents to personalize customer interactions
Customizable button options including placement, icon size, colors, and mobile optimization

Cons

Limited to interactions via WhatsApp, may not suit customers who prefer other communication channels
Requires proper setup for GEO location settings to be effective
Dependence on Internet connectivity for both customers and agents
Lack of detailed analytics might not offer deep insights beyond click tracking