Reviews: Interakt ‑ Sell on WhatsApp

Customer reviews: Interakt ‑ Sell on WhatsApp

Reviews (233)

Overall rating

4.2

5

26
4

5
3
2

1
1

9

What Merchants Think

Overall, merchants find "Interakt ‑ Sell on WhatsApp" to be a valuable tool, particularly for its ease of use and functionality in automating customer engagement on WhatsApp. While many appreciate its features and integration capabilities, some users have encountered challenges with customer support and system stability.

Key Strengths

User-friendly interface, making it easy to navigate and use.
Effective automation and catalog features, which fulfill merchants' needs.
Supportive staff during the integration process, particularly with Shopify.
Useful for keeping customers connected and enhancing marketing efforts.
Good value for small businesses looking to start with WhatsApp API.

Common Concerns

Lack of responsive and sufficient customer support.
System stability issues, including security vulnerabilities.
Challenges with app configuration, resulting in frustration for some users.
Absence of a dedicated account manager for personalized assistance.

Final Thoughts

"Interakt ‑ Sell on WhatsApp" stands out as a beneficial application for businesses seeking to enhance their customer communication channels via WhatsApp. Despite its praised features and ease of use, the app does face challenges with support and system reliability. Addressing these concerns could significantly improve user experience and satisfaction.

Gownwala

Aug 30, 2025 on Shopify

Great app for WhatsApp marketing! Easy to use, helps with order updates & broadcasts, and the support team is very responsive.

Vismaya Ethnicity

Aug 25, 2025 on Shopify

Great Customer Support , Nice App

Ultimate You

Aug 20, 2025 on Shopify

Good application for the Whatsapp marketing and their Customer support was top notch

Poshan Skincare

Aug 19, 2025 on Shopify

Spirit Animal

Aug 18, 2025 on Shopify

Quite useful, effecient customer care as well.

Proads Professional

Aug 07, 2025 on Shopify

“We use Interakt with Shopify, and it’s made our order tracking and customer communication via WhatsApp effortless!”

Rishtpusht

Jul 25, 2025 on Shopify

Interakt integrates seamlessly with Shopify and WhatsApp. We’ve recovered more abandoned carts and improved customer engagement.

Shudh Online

Jul 21, 2025 on Shopify

It is a very useful platform for WhatsApp communication. Automation works well and good support as well.

Swaraas

Jul 17, 2025 on Shopify

We have been using Interakt for few months. This platfrom has served us well with WhatsApp and now Instagram automations too!

9shines label

Jul 11, 2025 on Shopify

Nice, We use Interakt with Shopify, and it’s made our order tracking and customer communication via WhatsApp effortless

Lubov

Jul 08, 2025 on Shopify

We have been using Interakt for quite sometime and honestly, we have had a great experience.

FSJ

Jun 27, 2025 on Shopify

had a great experience , query was handled nicely and resolved too at the same time.

Malhotra's Indian Heritage

May 27, 2025 on Shopify

Bullion

May 22, 2025 on Shopify

very helpful application for ecommerce

TaMiMi Projects

May 19, 2025 on Shopify

TaMiMiProjects.com team are truly impressed by the level of service provided by Interakt - Sell on WhatsApp team (Specially Udisha). The support team is incredibly responsive, knowledgeable, and always goes above and beyond to assist us with any questions or issues. Their cooperation is seamless, and they consistently deliver solutions quickly and effectively. It's rare to find such dedication and professionalism in a service provider. Thank you for helping us elevate our store experience—your support is invaluable! Highly recommended!

Esme by Zipit

Aug 12, 2024 on Shopify

Easy to use. Support staff is very helpful in the integration process.

Imam Carpet Co

Aug 11, 2024 on Shopify

Great app to keep your existing customers connected and better than email marketing.

Zalemart

Aug 11, 2024 on Shopify

Great app, would like to see support for WhatsApp Variants such as sizes and colours soon.

Purearth India

Apr 05, 2024 on Shopify

Easy to use , app is user friendly will recommend to everyone. The functions are quite easy to understand

Wildly Pure India

Apr 04, 2024 on Shopify

Working with them for the past year, good experience