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Customer reviews: Interakt ‑ Sell on WhatsApp

Develop by interakt.shop

Reviews (233)

Overall rating
4.2

What Merchants Think

Overall, merchants find "Interakt ‑ Sell on WhatsApp" to be a valuable tool, particularly for its ease of use and functionality in automating customer engagement on WhatsApp. While many appreciate its features and integration capabilities, some users have encountered challenges with customer support and system stability.

Key Strengths

  • User-friendly interface, making it easy to navigate and use.
  • Effective automation and catalog features, which fulfill merchants' needs.
  • Supportive staff during the integration process, particularly with Shopify.
  • Useful for keeping customers connected and enhancing marketing efforts.
  • Good value for small businesses looking to start with WhatsApp API.

Common Concerns

  • Lack of responsive and sufficient customer support.
  • System stability issues, including security vulnerabilities.
  • Challenges with app configuration, resulting in frustration for some users.
  • Absence of a dedicated account manager for personalized assistance.

Final Thoughts

"Interakt ‑ Sell on WhatsApp" stands out as a beneficial application for businesses seeking to enhance their customer communication channels via WhatsApp. Despite its praised features and ease of use, the app does face challenges with support and system reliability. Addressing these concerns could significantly improve user experience and satisfaction.

BhavaEarth

Aug 21, 2025  on Shopify

Interakt integrates well with Shopify for WhatsApp campaigns.

MILER CLOTHING PVT. LTD.

Aug 19, 2025  on Shopify

Overall it is good as compare to msg91

Shop Anchor

Aug 11, 2025  on Shopify

Interakt works well and has some useful automation and catalog features for WhatsApp. However, they must improve on their support.

Website

Jul 31, 2025  on Shopify

service is good . staff is co operative .

Cubuzzle

Aug 11, 2024  on Shopify

Great for small businesses to start their journey into whatsapp API, value for money.

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