WACRM: WhatsApp CRM, LiveChat

Name: WACRM: WhatsApp CRM, LiveChat Introduction Video
Uploaded: 2024-10-25T20:24:07Z
Duration: 1 min 33 s
Description: LiveChat and WhatsApp with Integrated CRM

Develop by Shopify

$12-$120

/ Month

Free plan available 15 Days Free Trial

LiveChat and WhatsApp with Integrated CRM

Predefined responses

Performance dashboard

Whatsapp integration

Chatgpt integration

Bulk messaging

Custom workflows

Multiple agents support

Live chat widgets

Client database integration

About WACRM: WhatsApp CRM, LiveChat

Launched Oct 22, 2024

Built by Shopify

Address

Mittelstrasse 61, Bern, 3012, CH

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Enhance customer service with WhatsApp CRM, LiveChat Widgets, Multiple Agents, and Clients Follow up

Enhance your customer service with WorkChat's customizable live chat widgets. Engage visitors instantly, manage multiple communication channels including WhatsApp, and maintain active contact databases for personalized follow-ups. Integrate seamlessly with your client database, track performance with a comprehensive dashboard, and utilize predefined responses. Premium features include contact data exports, custom workflows, ChatGPT integration, and WhatsApp Business API for bulk messaging.

WhatsApp Integrated:Manage multiple WhatsApp numbers through a unified interface
Active Contacts Management: Real-time database for personalized customer follow
Customizable Live Chat Widgets: Instantly engage visitors with seamless chat

Pros

Customizable live chat widgets allow for instant visitor engagement
Integration with WhatsApp enables management of multiple numbers through a unified interface
Active contact management for personalized follow-ups facilitates better customer interactions
Seamless integration with client databases supports streamlined operations
Comprehensive dashboard helps in tracking performance and managing communication channels
Predefined responses save time and improve response efficiency
Premium features include valuable tools like contact data exports, custom workflows, and the WhatsApp Business API for bulk messaging
ChatGPT integration offers advanced AI capabilities to enhance user interaction

Cons

Premium features may require additional payment, which might not be viable for all users
Potential complexity in learning and managing multiple features for new users
Bulk messaging through WhatsApp Business API might face regulatory or permission-related challenges