Marketing+Support on WhatsApp logo

Customer reviews: Marketing+Support on WhatsApp

Develop by SuperLemon App

Reviews (1,073)

Overall rating
3.7

What Merchants Think

Overall, merchants express significant dissatisfaction with the "Marketing+Support on WhatsApp" app. Many users are frustrated with unexpected charges, inefficiencies, and poor customer support. There are a few positive remarks about the app being user-friendly, but they are heavily outweighed by complaints.

Key Strengths

  • User-friendly for beginners, especially noted by new users.

Common Concerns

  • Unjustified charges even when using the free plan or after uninstallation.
  • Poor and unresponsive customer support, often resulting in unresolved issues.
  • Technical problems such as incomplete integration with WhatsApp and app-generated discounts without user consent.
  • Difficulty in managing subscription and billing issues within the app.
  • Issues with automation features being charged without activation.

Final Thoughts

The app "Marketing+Support on WhatsApp" is perceived largely negatively due to its inadequate customer service and billing issues. While it has potential and is easy to use for some, the overwhelming user feedback suggests significant improvements are needed, particularly in customer support and transparency regarding billing practices.

bottegadivina.com

Oct 19, 2024  on Shopify

Kool¡¡

Boom store

Jun 28, 2024  on Shopify

EXCELENTE Y FACIL DE USAR

Boschettotre

Apr 12, 2024  on Shopify

OneClick Supplies

Jan 29, 2024  on Shopify

Please can you stop billing me. I uninstalled the app a few months ago but you keep billing me. I would like to kindly ask that you stop. Thank you.

I FOR INTERIOR

Dec 13, 2023  on Shopify

not sure how to use no customer care just for the trial option we log in now not able to use or not able to delete contacts from app

MAYASHA

Nov 24, 2023  on Shopify

I have been using the free version for a long time. Then I decided to upgrade my plan and it was a disaster. Faced so many issues within the app, tried to contact support but either they are very busy or just lame. My issues are still pending. Templates are approved on Facebook but they are pending in apps.

EasyCook Trio

Nov 07, 2023  on Shopify

la aplicación se ve bastante comprometedor

Eleven Brothers

Oct 31, 2023  on Shopify

The support team is the worst. Didn't like the service. Poor user interface very difficult non supportive staff

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