Marketing+Support on WhatsApp logo

Customer reviews: Marketing+Support on WhatsApp

Develop by SuperLemon App

Reviews (1,073)

Overall rating
3.7

What Merchants Think

Overall, merchants express significant dissatisfaction with the "Marketing+Support on WhatsApp" app. Many users are frustrated with unexpected charges, inefficiencies, and poor customer support. There are a few positive remarks about the app being user-friendly, but they are heavily outweighed by complaints.

Key Strengths

  • User-friendly for beginners, especially noted by new users.

Common Concerns

  • Unjustified charges even when using the free plan or after uninstallation.
  • Poor and unresponsive customer support, often resulting in unresolved issues.
  • Technical problems such as incomplete integration with WhatsApp and app-generated discounts without user consent.
  • Difficulty in managing subscription and billing issues within the app.
  • Issues with automation features being charged without activation.

Final Thoughts

The app "Marketing+Support on WhatsApp" is perceived largely negatively due to its inadequate customer service and billing issues. While it has potential and is easy to use for some, the overwhelming user feedback suggests significant improvements are needed, particularly in customer support and transparency regarding billing practices.

Security and More

Dec 04, 2024  on Shopify

Superlemon is creating 20% discounts on my store by itself. HELP ! Screenshot: https://imgur.com/a/6Pd3iBh I have explored all the settings and cannot understand why it is doing this. I need to stop this ASAP ! Help Please.

UMAY FASHION

Apr 03, 2024  on Shopify

It works only in app but the WA app on phone doesn't function. We uninstalled the app but still experiencing trouble to connect WA business account in a normal way..

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