the option to edit templates must be added, also one issue that we are facing is with order shipped message being sent to the customer the moment order is manifested, which should not be the case, instead it should go when order has been picked up by courier.

22-Nov-25 : Give easy customise message facility 26-Nov-25 : Suddenly integration with Shopify stopped sending message via whatsapp. Business is already verified on meta.

App davvero pessima, ho contattato l'assistenza senza ricevere alcuna risposta, ho contatto anche WhatsApp direttamente dall'app e mi hanno detto che non è di loro competenza, ho contattato Meta e mi hanno detto la stessa cosa, questo è ridicolo visto che i messaggi vengono creati all'interno di business.facebook.com. Non c'e alcuna possibilita di modificare i messaggi, in piu ho selezionato il messaggio da inviare "ordine spedito" ma il messaggio viene inviato immediatamente anche prima di essere spedito.

Good but missing some features, most importantly is to be able to customize messages and use custom message templates

Excellant , Easy to set up, to add the payment method for whatsapp for shopify, you need to visit the billing and payment section , select accounts, then select whatsapp business account, then add the payment method. At present , order confirmation, order shipped and order delivered is set up, we can use our own whatsapp business number and a copy of the message is shown in our whatsapp business account chat log. We noticed there are option to add new templates from the pre approved templates, however we could not find how to activate the approved template in whatsapp for shopify. for example, we added a review request template from the template library and it's approved by system but that is not visible in Whatsapp app in shopify to enable. It will be good if we can add abandoned cart messages also. please guide us if any one has already set up review request and abandoned cart messages.

You cannot customize any message content, but I believe most users think this is necessary. I hope the edit message function will be added soon. Without this function, this app is basically unusable.

Easy to set up. Given that this a new app, the initial functions are pretty neat. Features requests: - Merchants should be allowed to customise message templates - Broadcast function and message consent management - New message initiation via shopify admin, so CS life can be easier. Pricing seems to be cheaper than intergrating via other providers.