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WhatsApp

Develop by Shopify
Free plan available

Integrate WhatsApp with Shopify for real-time order updates and trust.

37 Reviews

About WhatsApp

Launched Jul 10, 2025

Categories

Built by Shopify

Address

333 7th Ave, New York, New york, NY, NY 10001, US

Website Support Portal Privacy policy Tutorial FAQ Document
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(15 Reviews)
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Introduction Video

Description

An official app from Meta: Keep customers informed with timely order updates on WhatsApp

Seamlessly integrate WhatsApp with your Shopify store in a few clicks, freeing up more time for you to focus on your business. At checkout, your customers will see an option to get order updates on WhatsApp. Build trust by automatically updating customers about their order at every step of the post-purchase journey.

Seamlessly integrate WhatsApp with your Shopify store in a few clicks, freeing up more time for you to focus on your business. At checkout, your customers will see an option to get order updates on WhatsApp. Build trust by automatically updating customers about their order at every step of the post-purchase journey. more
  • Connect your WhatsApp Business account to integrate
  • Choose from a list of pre-written templates that contain dynamic variables
  • Improve customer satisfaction and reduce support cases
  • Leverage WhatsApp’s interactive features to strengthen customer relationships

Top Helpful Reviews

Brickmania

Nov 13, 2025  on Shopify

Good but missing some features, most importantly is to be able to customize messages and use custom message templates

YouthIconz

Nov 07, 2025  on Shopify

Excellant , Easy to set up, to add the payment method for whatsapp for shopify, you need to visit the billing and payment section , select accounts, then select whatsapp business account, then add the payment method. At present , order confirmation, order shipped and order delivered is set up, we can use our own whatsapp business number and a copy of the message is shown in our whatsapp business account chat log. We noticed there are option to add new templates from the pre approved templates, however we could not find how to activate the approved template in whatsapp for shopify. for example, we added a review request template from the template library and it's approved by system but that is not visible in Whatsapp app in shopify to enable. It will be good if we can add abandoned cart messages also. please guide us if any one has already set up review request and abandoned cart messages.

HKTasty

Nov 06, 2025  on Shopify

You cannot customize any message content, but I believe most users think this is necessary. I hope the edit message function will be added soon. Without this function, this app is basically unusable.

Hillmalaya

Oct 29, 2025  on Shopify

Easy to set up. Given that this a new app, the initial functions are pretty neat. Features requests: - Merchants should be allowed to customise message templates - Broadcast function and message consent management - New message initiation via shopify admin, so CS life can be easier. Pricing seems to be cheaper than intergrating via other providers.

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