This is third-class support; whenever an issue comes up, it doesn’t get resolved for an entire week.

very very sleepy customer service, and not user friendly at all, also poor documentation. refund please !

They do work but according their own time. The support is so delay and not that on time. But as I say they work and help the merchants but not on time.

Honestly, one of the best platforms I’ve ever used! The support team is super fast in responding and explains everything clearly step by step. The platform itself is very easy to use and well organized — even for first-time users. It really helped us manage customer communication in a professional and seamless way, especially with automated WhatsApp messages I highly recommend it to anyone looking for a smart, reliable, and fast system that makes the customer experience much better.

the UI has become better and is intuitive for businesses and brands alike. would really recommend to give it a go.

We have been interakt for the last one year independently and now the shift to shopify has been seamless.All our data was transferred without any loss and easily.

Interakt has been a game-changer for Tahiliya! It’s the most affordable and efficient WhatsApp marketing tool we’ve used. They’re always quick to launch new features matching top competitors. Plus, their customer support team is amazing — super responsive with fast replies and resolutions. Truly reliable and great value for money!

The automation features and WhatsApp integration have made our processes much more efficient, allowing us to focus on what really matters: building stronger relationships with our clients. As a result, we’ve seen a noticeable increase in our sales and a more professional image overall.

There has been absolutely no help from Interakt. The customer service is the worst I have come across. The payments are not going through from over 2 months and we have been requesting them to cancel the subscription, only to hear silence. Extremely bad way oof doing business

We have been using Interakt for around a year now and found it to be a good tool for WhatsApp marketing. The integration and campaign features work well and are easy to use. Though the platform still has room for improvement to make it more user-friendly, we understand it’s in a developing stage and expect it to become even better in the future. The only major concern is the delay and lack of clarity in support responses. While some team members are helpful, the support team overall needs to be more knowledgeable about Interakt’s features to guide users effectively. Apart from that, everything else is good — we’re happy to use a platform proudly made in India.