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6.9
Interakt ‑ WhatsApp Marketing logo

Interakt ‑ WhatsApp Marketing

Develop by Shopify

$21-$51

/ Month
14 Days Free Trial

Recover abandoned carts and improve WhatsApp customer support

Automated reminders
Order updates
Bulk campaigns
Double confirmation
Shared team inbox
Green tick
Chat widget
Auto-replies
187 Reviews
6.9
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About Interakt ‑ WhatsApp Marketing

Launched Jul 13, 2021

Categories

Store alerts - Other Upsell and bundles - Other

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Interakt automates WhatsApp marketing, enabling businesses to convert chats into sales

Elevate your Marketing and Support functions on WhatsApp. Increase sales by sending automated WhatsApp reminders for abandoned carts and by sending bulk WhatsApp campaigns for product announcements & discounts. Reduce RTO of CoD orders by double confirming these orders on WhatsApp. Improve customer support by sending automated order updates. Also manage incoming customer chats better via a shared team inbox! Moreover, you can apply a WhatsApp Blue Tick to improve credibility!

Elevate your Marketing and Support functions on WhatsApp. Increase sales by sending automated WhatsApp reminders for abandoned carts and by sending bulk WhatsApp campaigns for product announcements & discounts. Reduce RTO of CoD orders by double confirming these orders on WhatsApp. Improve customer support by sending automated order updates. Also manage incoming customer chats better via a shared team inbox! Moreover, you can apply a WhatsApp Blue Tick to improve credibility! more
  • Automated WhatsApp reminders for abandoned carts, with a checkout link
  • WhatsApp Blue Tick application
  • Automated WhatsApp confirmations for order placement, shipment and cancellation
  • WhatsApp Chat Widget for website visitors to easily reach out on WhatsApp
  • Auto-replies configuration for answering customer FAQs on WhatsApp

Pros

  • Automated WhatsApp reminders for abandoned carts with a checkout link
  • CoD double confirmation flow on WhatsApp to reduce RTOs
  • Automated WhatsApp confirmations for order placement, shipment, and cancellation
  • WhatsApp Chat Widget for website visitors to easily reach out on WhatsApp
  • Auto-replies configuration for answering customer FAQs on WhatsApp
  • Bulk WhatsApp campaigns for product announcements and discounts
  • Shared team inbox for better management of incoming customer chats
  • Option to obtain a WhatsApp Green Tick for improved credibility

Cons

  • Issues with prolonged billing even after service migration
  • Poor customer support as indicated by users
  • Complex platform not easy to use
  • Lack of options for retargeting abandoned carts or sending order notifications
  • Potential for being a waste of money and time as expressed by some users

Top Helpful Reviews

VINAMRIT

Jan 02, 2026  on Shopify

The Intreakt team works very efficiently. They helped me resolve many of my doubts and explained everything clearly. Their support was timely and very helpful. Overall, it was a great experience. Highly recommended

Urban Platter

Dec 16, 2025  on Shopify

Overall good experience using the platform, does have some pitfalls but Nishant Arora from the support team has helped lot!

Jab Marji

Dec 14, 2025  on Shopify

Very disappointing experience with Interakt. Our paid subscription was suddenly ended, despite being active on Shopify. As a result, all WhatsApp campaigns stopped, causing direct business and revenue loss. We have been continuously following up for the last 3 days, but there has been no proper support, no resolution, and no accountability from their team. Only generic responses, no action. For a business that depends on WhatsApp automation, this kind of downtime and lack of support is unacceptable. Paying customers should not be left stranded like this. Would not recommend Interakt to serious D2C businesses unless they improve support response time, escalation handling, and reliability. We are shifting to BotPenguine.

Roopkriti Collections

Dec 11, 2025  on Shopify

I would like to appreciate the Interakt team for their exceptional support and reliable WhatsApp API services. Their prompt assistance and smooth integration have truly helped streamline my business communication. The platform is user-friendly, efficient, and has contributed greatly to improving our customer engagement. Thank you, Interakt, for your consistent support and for helping us grow our business.

Navavedam Wellness

Dec 11, 2025  on Shopify

Great experience using Interakt with Shopify. We faced a major issue, but the CSM team (Shubham Keni) stepped in quickly and resolved it efficiently. Really appreciate the support!

All Stop Trading New

Dec 09, 2025  on Shopify

Interakt has been an amazing tool for managing our WhatsApp customer communication! The platform is super easy to use, and the automation features have helped us save so much time. I especially love the quick replies, broadcast options, and their customer support team is also very responsive and helpful whenever we need guidance. Overall, Interakt has really improved the way we connect with our customers. Highly recommended!

Jab Marji

Dec 08, 2025  on Shopify

Interakt WhatsApp Sell has completely streamlined our D2C communication. As a founder, I’ve tested multiple tools, but Interakt stands out for its fast setup, clean UI, reliable delivery rates, and deep Shopify integration. Automated flows, abandoned cart recovery, and broadcast campaigns have directly improved our conversion rate and repeat orders. Strongly recommended for any brand that wants to scale on WhatsApp without hiring a big team.

Aprozone

Nov 26, 2025  on Shopify

This is third-class support; whenever an issue comes up, it doesn’t get resolved for an entire week.

الكلان فيب

Nov 20, 2025  on Shopify

very very sleepy customer service, and not user friendly at all, also poor documentation. refund please !

Komli Bonded Bra

Nov 08, 2025  on Shopify

They do work but according their own time. The support is so delay and not that on time. But as I say they work and help the merchants but not on time.

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