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Customer reviews: Weglot: AI & Human Translate

Develop by Weglot

Reviews (817)

Overall rating
4.6

What Merchants Think

The general consensus about "Weglot ‑ Translate Your Store" is overwhelmingly positive, with many merchants praising its ease of use, efficient functionality, and outstanding customer service. Users frequently highlight the seamless integration with their stores and the app's effective translation capabilities, although some have faced challenges with pricing and setup in complex environments.

Key Strengths

  • Ease of installation and use
  • High-quality and accurate translations
  • Responsive and helpful customer support
  • Flexibility and customization options for translations
  • Efficient handling of technical issues

Common Concerns

  • Pricing can be high, especially with automatic plan upgrades
  • Complex setup in the presence of other apps or for advanced configurations
  • Issues with DNS settings causing website disruptions
  • Persistent code remnants post-uninstallation
  • Sudden technical issues leading to downtime

Final Thoughts

Overall, "Weglot ‑ Translate Your Store" is highly regarded for its comprehensive translation capabilities and excellent customer service, making it a favored choice among Shopify merchants looking to expand their reach to international markets. However, its cost and potential integration challenges may deter some users. Despite a few drawbacks, the app remains a robust solution for users seeking an effective and supported multilingual service.

Plouf!

Nov 03, 2024  on Shopify

Le service client Weglot a travaillé à la résolution de l'affichage de notre e-commerce en langues étrangères et du paramétrage des marchés shopify. Il n'ont pas hésité à travailler de concert avec les équipes externes à leur solution, et ont pris le temps de trouver les sources du problème qu'ils ont résolu. Merci beaucoup l'équipe Weglot pour votre travail sérieux

Joe Beef

Oct 30, 2024  on Shopify

Easy, fast, affordable and with great support for issues that are beyond the scope of the average Shopify user. Highly recommended.

MetalDigger

Oct 30, 2024  on Shopify

Good app especially the team support responsive and very helpful always here to resolve any issues.

Eternal Vitality

Oct 29, 2024  on Shopify

Works and offers great support.

Noa de Cajou

Oct 29, 2024  on Shopify

Je suis vraiment ravi de cette application de traduction ! Tout est au top, que ce soit le produit ou le service. Les traductions automatiques sont d'une précision impressionnante, et la technologie derrière est vraiment pointue. De plus, le service client est exceptionnel. Ils sont toujours disponibles et prêts à résoudre n'importe quel problème rapidement et efficacement. La fonctionnalité d'IA pour recopier automatiquement les traductions sur tout le site est un véritable atout qui facilite la vie. Je recommande vivement cette application à tous ceux qui ont besoin de traductions de qualité !

Fitness Nutrition Equipement

Oct 28, 2024  on Shopify

Boutiques Chic chez vous

Oct 28, 2024  on Shopify

Very good app! And support is very efficient! I recommend it

Dynamic Step

Oct 23, 2024  on Shopify

The best translation app, you can translate anything super easily. Their support is great, they respond really quickly and help us out a lot. I recommend this app.

Noa de Cajou

Oct 21, 2024  on Shopify

Super assistance et produit !

iana.Lo Jewelry

Oct 21, 2024  on Shopify

Everything excellent!! Thank you very much for your support

Elibelinde

Oct 14, 2024  on Shopify

Since I am not a technical person, I didn’t know how to perform the system updates. Although I was generally satisfied with Weglot’s translation service, I was almost going to cancel the system since I got stuck with error messages. However, thanks to the clear instructions from Nahomy at the help desk, which I could easily understand, I was able to make all the updates and get it working smoothly. It’s great to have a good working system, but receiving fast and needs-based technical support... that’s amazing! Thank to Weglot and Nahomy in person:)

LedsMove

Oct 09, 2024  on Shopify

Very good app and great support!

LUCID

Oct 08, 2024  on Shopify

I will be honest and say that, in the beginning, I found this app quite complicated and kept going back to more simple apps from competitors only to get massively frustrated by their lack of functionality. So, in the end, I took some time to read the massive amount of documentation that Weglot provide (including videos) and bring myself up to speed and I have not been disappointed - this app is the only one on the market that has such capabilities (trust me, I tried them all). And then, when I am unable to proceed (due to my own limited skills) the support team are just outstanding - quick and so helpful, I really haven't had an experience like this. My store is now totally translated into EN, FR and NL perfectly - thanks, Weglot.

Tea Mail Poland

Oct 03, 2024  on Shopify

This is the best localization app we have found so far. We've been using it for nearly a year and are quite happy with the result. The support is superfast and helpful, which is I think the key element of the success. We will stick to weglot when we localize the next language for sure.

Smartwatcherz.hu

Oct 02, 2024  on Shopify

the support of the prouct is absolutelly fantastic!! :) and the product aswell, highly recommended!! 5*

Beespike

Sep 29, 2024  on Shopify

The app is really good, customer service aswell.

ONE SURFING CO

Sep 29, 2024  on Shopify

great app and great customer service!

Sophie Stone

Sep 28, 2024  on Shopify

Reliable app that offers great set of functions and very good support that are not looking for excuses but rather for solutions! We highly recommend Weglot as a reliable translation app!

otakuhero

Sep 26, 2024  on Shopify

super helpful support, app really well!

Paloma's Diamonds

Sep 26, 2024  on Shopify

I was recently assisted by Valentin and he’s been very professional and helpful. He managed to solved all the issues that I had with a timely response. Great support!

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