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Customer reviews: Weglot ‑ Translate Your Store

Develop by Weglot
<h3>What Merchants Think</h3> <p>The general consensus about "Weglot ‑ Translate Your Store" is overwhelmingly positive, with many merchants praising its ease of use, efficient functionality, and outstanding customer service. Users frequently highlight the seamless integration with their stores and the app's effective translation capabilities, although some have faced challenges with pricing and setup in complex environments.</p> <h3>Key Strengths</h3> <ul> <li>Ease of installation and use</li> <li>High-quality and accurate translations</li> <li>Responsive and helpful customer support</li> <li>Flexibility and customization options for translations</li> <li>Efficient handling of technical issues</li> </ul> <h3>Common Concerns</h3> <ul> <li>Pricing can be high, especially with automatic plan upgrades</li> <li>Complex setup in the presence of other apps or for advanced configurations</li> <li>Issues with DNS settings causing website disruptions</li> <li>Persistent code remnants post-uninstallation</li> <li>Sudden technical issues leading to downtime</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "Weglot ‑ Translate Your Store" is highly regarded for its comprehensive translation capabilities and excellent customer service, making it a favored choice among Shopify merchants looking to expand their reach to international markets. However, its cost and potential integration challenges may deter some users. Despite a few drawbacks, the app remains a robust solution for users seeking an effective and supported multilingual service.</p>

Reviews (1,599)

Overall rating
4.6

What Merchants Think

The general consensus about "Weglot ‑ Translate Your Store" is overwhelmingly positive, with many merchants praising its ease of use, efficient functionality, and outstanding customer service. Users frequently highlight the seamless integration with their stores and the app's effective translation capabilities, although some have faced challenges with pricing and setup in complex environments.

Key Strengths

  • Ease of installation and use
  • High-quality and accurate translations
  • Responsive and helpful customer support
  • Flexibility and customization options for translations
  • Efficient handling of technical issues

Common Concerns

  • Pricing can be high, especially with automatic plan upgrades
  • Complex setup in the presence of other apps or for advanced configurations
  • Issues with DNS settings causing website disruptions
  • Persistent code remnants post-uninstallation
  • Sudden technical issues leading to downtime

Final Thoughts

Overall, "Weglot ‑ Translate Your Store" is highly regarded for its comprehensive translation capabilities and excellent customer service, making it a favored choice among Shopify merchants looking to expand their reach to international markets. However, its cost and potential integration challenges may deter some users. Despite a few drawbacks, the app remains a robust solution for users seeking an effective and supported multilingual service.

Noa de Cajou

Oct 21, 2024  on Shopify

Super assistance et produit !

iana.Lo Jewelry

Oct 21, 2024  on Shopify

Everything excellent!! Thank you very much for your support

Elibelinde

Oct 14, 2024  on Shopify

Since I am not a technical person, I didn’t know how to perform the system updates. Although I was generally satisfied with Weglot’s translation service, I was almost going to cancel the system since I got stuck with error messages. However, thanks to the clear instructions from Nahomy at the help desk, which I could easily understand, I was able to make all the updates and get it working smoothly. It’s great to have a good working system, but receiving fast and needs-based technical support... that’s amazing! Thank to Weglot and Nahomy in person:)

LedsMove

Oct 09, 2024  on Shopify

Very good app and great support!

LUCID

Oct 08, 2024  on Shopify

I will be honest and say that, in the beginning, I found this app quite complicated and kept going back to more simple apps from competitors only to get massively frustrated by their lack of functionality. So, in the end, I took some time to read the massive amount of documentation that Weglot provide (including videos) and bring myself up to speed and I have not been disappointed - this app is the only one on the market that has such capabilities (trust me, I tried them all). And then, when I am unable to proceed (due to my own limited skills) the support team are just outstanding - quick and so helpful, I really haven't had an experience like this. My store is now totally translated into EN, FR and NL perfectly - thanks, Weglot.

Tea Mail Poland

Oct 03, 2024  on Shopify

This is the best localization app we have found so far. We've been using it for nearly a year and are quite happy with the result. The support is superfast and helpful, which is I think the key element of the success. We will stick to weglot when we localize the next language for sure.

Smartwatcherz.hu

Oct 02, 2024  on Shopify

the support of the prouct is absolutelly fantastic!! :) and the product aswell, highly recommended!! 5*

Beespike

Sep 29, 2024  on Shopify

The app is really good, customer service aswell.

ONE SURFING CO

Sep 29, 2024  on Shopify

great app and great customer service!

Sophie Stone

Sep 28, 2024  on Shopify

Reliable app that offers great set of functions and very good support that are not looking for excuses but rather for solutions! We highly recommend Weglot as a reliable translation app!

otakuhero

Sep 26, 2024  on Shopify

super helpful support, app really well!

Paloma's Diamonds

Sep 26, 2024  on Shopify

I was recently assisted by Valentin and he’s been very professional and helpful. He managed to solved all the issues that I had with a timely response. Great support!

Zilch Webshop

Sep 25, 2024  on Shopify

Weglot is an excellent app for adding multilingual support to your Shopify store. The setup is quick, and the automatic translations are generally accurate. I love the ability to edit translations for a more personalized touch. What impressed me most was their helpdesk. The support team is responsive and knowledgeable, making it easy to resolve any issues. Overall, Weglot is a fantastic choice for anyone looking to expand their store's reach with great customer support. Highly recommended!

Academy for Mindful Teaching

Sep 17, 2024  on Shopify

App works perfect and the support is great

Wezario

Sep 15, 2024  on Shopify

The application is powerful, and the customer service is really excellent and responsive. It's possible to automatically and manually adjust the translation, which is really handy for providing a good customer experience.

DroneMask

Sep 03, 2024  on Shopify

Manon from Weglot provided us with exceptional service in terms of personalization, attention to detail, speed, and efficiency. While Weglot is user-friendly, Manon helped us with the final details we struggled with. Great customer service!

Wezario

Sep 01, 2024  on Shopify

Excellent customer service and powerful application with several SEO solutions.

My Store

Aug 28, 2024  on Shopify

good, best app translate

exomedical

Aug 07, 2024  on Shopify

Weglot est un outil simple et facile à mettre en place ! En cas de contact ils répondent très rapidement, ils sont efficaces et à l'écoute. Je recommande mille fois !

Sonxplus Lac St-Jean

Aug 06, 2024  on Shopify

Excellent service ! Rapide et efficace.

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