Reviews: Swym Back in Stock Alerts

Customer reviews: Swym Back in Stock Alerts

Reviews (667)

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What Merchants Think

The "Swym Back in Stock Alerts" app is generally well-received by merchants, who appreciate its effectiveness in driving sales when products are back in stock. Merchants often highlight the exceptional customer service and responsiveness of the support team, which assists in resolving issues and customizing features to meet specific needs.

Key Strengths

Effective in generating sales with back-in-stock alerts.
Excellent and responsive customer support.
Easy integration with stores, including SMS and email notifications.
Great reporting and analytics features.
Seamless customization with support's assistance.

Common Concerns

User interface for reporting and notifications is clunky.
Occasional glitches with notifications and integrations.
Customization options are somewhat limited without support assistance.
Some merchants experienced unwanted alerts being sent, causing inconvenience.

Final Thoughts

The "Swym Back in Stock Alerts" app stands out for its ability to enhance customer engagement and boost sales through effective stock notifications. While the technical interface may present occasional challenges, the strong support team mitigates these issues for most users. Overall, it proves to be a valuable tool for e-commerce merchants looking to keep their customers informed and connected.

TRUEPRODIGY

Jan 14, 2025 on Shopify

Many Thanks Leandra! - Great Plugin und perfect support from your side. Best

McIntosh Laboratory, Inc.

Dec 22, 2024 on Shopify

This app has worked very well for us and has led to many sales when an item comes back in stock. Their support team is very responsive if an issue ever arises.

Aptera Merchandise Store | Aptera Partner

Dec 18, 2024 on Shopify

This app worked well for me. It did everything I wanted it to. Adding the "Notify Me" button to my products was simple. My only criticism is that the interface to get reports or to make changes to notifications is clunky and not user-friendly. It took an hour on their chat to get a notification message updated. Other than that, everything works great.

Gnomo®

Dec 10, 2024 on Shopify

I recommend! Excellent customer service. The team responded quickly whenever I needed help setting up the integration.

Earth Mama®

Dec 01, 2024 on Shopify

The Swym team is absolutely amazing and super attentive! They helped us set up the SMS back-in-stock alerts when we were running into a glitch with our SMS provider. Top notch work!

Chillhop Music

Dec 01, 2024 on Shopify

Great app, solid customer service.

Meaco DE GmbH

Oct 29, 2024 on Shopify

Very good customer support for queries and imports. System is easier to use on the whole than alternatives. Great reporting and analytics available. There are a few things which rely on their hard coding still, hence great customer service being so valuable. Thanks!

Gaysha Paint & Pattern

Sep 18, 2024 on Shopify

Great app for keeping customers up to date with stock levels

Claro Jewels

Sep 04, 2024 on Shopify

Amazing support and the app has been a real game changer for us :)

Trophyline

Aug 08, 2024 on Shopify

Great program and most of all great customer service. Any time i have needed support setting up the integration, email flows etc the team has been quick to respond and help! I recommend

Godies

Jul 18, 2024 on Shopify

The app is great and customer service is even greater! Support helped us super quickly to do some customization we wanted.

Henflower

Apr 10, 2024 on Shopify

I like this app! Recently set up the Klaviyo integration and it works perfectly. Support is available very quickly should I have a question. Have been using it for quite a while now.

Rockmount

Mar 18, 2024 on Shopify

Great app and customer service. Supported helped achieve exactly what we were looking for.

Jarderi

Jan 24, 2024 on Shopify

Great app, after a theme update i had some trouble reintegrating but the helpdesk helped me within one day!

The Sustainable Watch Company

Jan 06, 2024 on Shopify

Great solution & great support. Seamlessly fits with my product pages better than other options.

Evil Queen

Nov 27, 2023 on Shopify

Responsive, knowledgeable, and kind customer service. Helps our website look streamlined without being clunky or too overbearing.