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Customer reviews: Swym Back in Stock Alerts

Reviews (667)

Overall rating
4.8

What Merchants Think

The "Swym Back in Stock Alerts" app is generally well-received by merchants, who appreciate its effectiveness in driving sales when products are back in stock. Merchants often highlight the exceptional customer service and responsiveness of the support team, which assists in resolving issues and customizing features to meet specific needs.

Key Strengths

  • Effective in generating sales with back-in-stock alerts.
  • Excellent and responsive customer support.
  • Easy integration with stores, including SMS and email notifications.
  • Great reporting and analytics features.
  • Seamless customization with support's assistance.

Common Concerns

  • User interface for reporting and notifications is clunky.
  • Occasional glitches with notifications and integrations.
  • Customization options are somewhat limited without support assistance.
  • Some merchants experienced unwanted alerts being sent, causing inconvenience.

Final Thoughts

The "Swym Back in Stock Alerts" app stands out for its ability to enhance customer engagement and boost sales through effective stock notifications. While the technical interface may present occasional challenges, the strong support team mitigates these issues for most users. Overall, it proves to be a valuable tool for e-commerce merchants looking to keep their customers informed and connected.

Maeve

Nov 08, 2024  on Shopify

Good app, customisation is limited but the support team is great on helping making adjustments if needed.

The Grow Superstore

Oct 08, 2024  on Shopify

It works; a couple of customers have used the back-in-stock notification already. I couldn't get the stock button on to our store, so I logged a request, which was sorted within a couple of days. Great customer service and app so far.

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