Very disappointing experience. I subscribed to this app expecting functional support and guidance on how to properly use the features I’m already paying for. Instead, every interaction with customer support turns into a sales pitch for additional paid services. Rather than assisting with setup, errors, or understanding how the app works, the support team’s primary focus seems to be upselling. Basic help that should come with a subscription is locked behind more payments, which is unacceptable. This has been one of the worst experiences I’ve had with a Shopify app. Support should help users succeed with the product they’re already paying for—not pressure them into buying more. I will be forwarding this experience to Shopify for review. Shopify should be aware that this app uses its customers as sales leads rather than providing proper support for the app itself. Instead of helping subscribers resolve issues or learn the platform, support repeatedly pushes paid services. This is not acceptable for a paid Shopify app and defeats the purpose of having customer support included with a subscription.

The CedCommerce app has been an excellent solution for managing our Walmart integration. The platform is stable, easy to use, and covers all the essential features needed for product listing, order sync, and inventory management. It has significantly reduced manual effort and helped streamline our day-to-day operations. What truly sets CedCommerce apart is their support team. The team is highly knowledgeable about Walmart Marketplace policies, catalog requirements, and common seller challenges. They take the time to understand issues in detail and provide clear, practical guidance rather than generic responses. Their follow-ups are consistent, and they genuinely care about resolving problems effectively. Overall, CedCommerce offers a strong combination of a reliable app and dependable customer support. It’s a great choice for sellers looking to grow and manage their business on Walmart with confidence. Meeting with meloriaswimandfashion

I've been struggling with my wal-mart/shopify connection for months now because of issues with a different app. CedCommerce is the 3rd app I tried and I'm so happy and relieved to have finally found an app that works and has excellent support. It was the only app that invited me to an onboarding call, even while I was still just in the free trial phase. They responded to my need for additional setup help with a video chat instead of just an AI bot. Any small help I've needed along the way, I'm connected with a live rep that understands not only their own app, but also Shopify and Wal-Mart. I highly recommend this app for Wal-Mart/Shopify connections and I'm looking forward to trying the Ced app for Tik Tok in the near future.

very helpfull to resolve my walmart linking isssue. Great app and support team. recommended from me

The team at CEDCommerce is very supportive and listens to your needs as a shop owner. From onboarding to fixing issues with mapping, they were ready to jump in and help and get things resolved. I'm excited to see how they will help grow our sales with Walmart!

Needed help connecting Shopify to Walmart, and their customer service was great. They helped me quickly and got it done right the first time. I would highly recommend this app.

Thank you so much for your patience and understanding. I really love using this app, and looking forward to much success in the future!

CedCommerce Team is amazing! Really helpful and identify all our concerns with qucik fix solutions.

I had a great experience and learned so much with the time we had time working with Ced team. Great tips and help!

I love its human support agents. In comparison to other integration companies, this one is performing significantly better. Thanks, Sahil agent guy