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Customer reviews: Vitals: Reviews, Bundles, AI

Develop by Vitals

Shopify Vitals is an all-in-one conversion optimization app designed to boost sales and streamline store performance. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right fit for their Shopify store.

Reviews (2,774)

Overall rating
5

What Merchants Think

Merchants express high satisfaction with "Vitals: Reviews, Bundles, AI," often highlighting how it significantly enhances their Shopify store’s functionality and user experience. Many users have noted an increase in sales and improved site management due to its all-in-one feature set. The app is particularly appreciated for its customer support which is consistently described as fast, professional, and effective in resolving issues.

Key Strengths

  • All-in-one functionality with over 40 features, reducing the need for multiple apps.
  • Exceptional customer support, with quick response times and problem-solving abilities.
  • Enhanced sales capabilities, including bundling and upselling features.
  • User-friendly interface that is easy to set up and navigate.
  • Consistent updates and new feature implementations.

Common Concerns

  • Occasional issues with discount logic causing pricing inconsistencies.
  • Some users experienced unreliable performance during major promotions like Black Friday.
  • Reports of support being less helpful in resolving specific issues promptly.
  • Concerns over the bundling features not supporting customizations.

Final Thoughts

Overall, "Vitals: Reviews, Bundles, AI" is highly valued by merchants for its comprehensive features and exceptional support. While it offers substantial advantages in improving store performance and management, some areas, particularly related to complex promotions, may need refinement. Despite occasional drawbacks, the app is considered a vital tool for many Shopify store owners, especially those looking for an all-inclusive package.

KAIZU

May 27, 2025  on Shopify

So many features offered and all working well. At first, had a hard time talking to their Customer Service because its AI. But All I have to do is to chat 'Human' for me to connect to their human Customer Service. The human Customer Service did assist me well and my concern was immediately handled & solved. Thank you Vitals!

Bearrly

May 24, 2025  on Shopify

Une application très utile pour les e-commerçants. L'équipe de soutien est très réactif et toujours prêt à aider.

XQ

May 23, 2025  on Shopify

I saved a ton of money, this is a bunch of à la carte apps in on,e and they are super easy to use! Wish I had found it sooner!

Pet Tech Pal

May 22, 2025  on Shopify

Great all in one app, Before I was told about vitals I was trying to use 10 different apps and it was annoying and expensive. Vitals has everything you need and more. Once I got this app there were things in it I didn't even know about that I needed.

SnugFly

May 22, 2025  on Shopify

I was very concerned with my problem.. but Michael... Michael stepped in and completely changed the game — literally a game changer. He didn’t give up on our issue, showed genuine empathy, and spent the whole day working with us to find a solution. He never gave up on us… That’s what makes a company successful: people like Michael. Congratulations — Michael você é FODA!

My Store

May 20, 2025  on Shopify

I like being able to watch where my customer's go in my store. It makes it easier to improve and see what's working as opposed to what is not working.

Atal The Label

May 19, 2025  on Shopify

The app is really nice. Moreover, the support team is so quick to response and help out with anything!

Aega

May 14, 2025  on Shopify

Vitals is a phenomenal application that allows you to do so much with the store. It literally has everything you need to build out a store that will maximize your sales! I got a lot of support from John Seth S. and he was amazing and super fast support. Helped me fix my problems within minutes. Brilliant customer service. I highly highly recommend using Vitals for any type of store as it is highly customizable. If you considering it, at least try it out for a month, you won't regret it!

Finteli

May 14, 2025  on Shopify

Ik heb onlangs deze app Vitals toegevoegd in mijn eigen dropship webshop via Shopify. Het is echt heel gebruiksvriendelijk. De cursus die ik volg gaf aan Vitals te gebruiken, waardoor ik me meteen op mijn gemak met deze app bezig kon. Zeker een aanrader voor iedereen.

The Footsie

May 14, 2025  on Shopify

Big shoutout to Jed for helping me set up the Vitals app on my store! He was incredibly helpful, patient, and made the whole process smooth and stress-free. It’s not always easy finding support that’s both knowledgeable and easy to talk to, but Jed nailed it. Appreciate the great service!

ZOA Crew Brand

May 11, 2025  on Shopify

Understanding Vitals features more and more. I am impressed. Makes things supper easy for me to apply. Thank you

Bioome

May 08, 2025  on Shopify

Great and fast service! There was a small glitch not kidding, the problem was solved within 5 minutes!

2XSR

May 07, 2025  on Shopify

This app has more features than all other apps combined. Definitely worth the price and customer support is 24/7. Highly recommended!

That thing express

May 07, 2025  on Shopify

Una puta mierda que no deja ni instalarse he perdido 5 horas de mi vida para encontrar alguna manera recondita de instalarla y no se puede y una mierda que no se merece ni 1 estrella

espaceautono1

May 05, 2025  on Shopify

oui je le recommande, formidable pour les revue et les avis clients. Je suis en trai d'essayer les avatars mais si ca serait gratuit je pourrais pousser un peu plus mes essaie pour performer Merci

Lismora

Apr 27, 2025  on Shopify

Customer service is good, especially for making asthetic modifications to make the widgets fit within your theme.

DragonStone

Apr 26, 2025  on Shopify

This plugin has many collection functions. It can handle all functions in one plugin. It is a very good plugin. I just started using it and there are still many functions to explore.

mesbebefleur

Apr 24, 2025  on Shopify

waw c'est une application majestueuse et très rentable, et le support technique est très réactif Vraiment, je la recommande pour les débutants et pour les chevronnés

Alpaka Store Deutschland

Apr 24, 2025  on Shopify

Eine unglaublich tolle App mit vielen Erweiterungen und superschnellem freundlichen Support. Diese App hilft uns unseren Umsatz zu steigern und andere Apps auch noch einzusparen. Great!

GauchoHouse

Apr 24, 2025  on Shopify

Vitals is quite good all in one app. it might not be the best in each app but for sure gives you a good all around service. I would recommend it .

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