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Vitals: Reviews, Bundles & 40+ logo

Customer reviews: Vitals: Reviews, Bundles & 40+

Develop by Shopify

Shopify Vitals is an all-in-one conversion optimization app designed to boost sales and streamline store performance. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right fit for their Shopify store.

Reviews (2,590)

Overall rating
4.9

What Merchants Think

Merchants express high satisfaction with "Vitals: Reviews, Bundles, AI," often highlighting how it significantly enhances their Shopify store’s functionality and user experience. Many users have noted an increase in sales and improved site management due to its all-in-one feature set. The app is particularly appreciated for its customer support which is consistently described as fast, professional, and effective in resolving issues.

Key Strengths

  • All-in-one functionality with over 40 features, reducing the need for multiple apps.
  • Exceptional customer support, with quick response times and problem-solving abilities.
  • Enhanced sales capabilities, including bundling and upselling features.
  • User-friendly interface that is easy to set up and navigate.
  • Consistent updates and new feature implementations.

Common Concerns

  • Occasional issues with discount logic causing pricing inconsistencies.
  • Some users experienced unreliable performance during major promotions like Black Friday.
  • Reports of support being less helpful in resolving specific issues promptly.
  • Concerns over the bundling features not supporting customizations.

Final Thoughts

Overall, "Vitals: Reviews, Bundles, AI" is highly valued by merchants for its comprehensive features and exceptional support. While it offers substantial advantages in improving store performance and management, some areas, particularly related to complex promotions, may need refinement. Despite occasional drawbacks, the app is considered a vital tool for many Shopify store owners, especially those looking for an all-inclusive package.

IKONIAN

Jan 17, 2026  on Shopify

We’ve been using Vitals on our Shopify store IKONIAN and it’s easily one of the most useful all in one apps out there. The app itself is packed with features and saves us from installing a bunch of separate apps, but what really stood out was the support. We ran into a small issue with the announcement bar overlapping our header during a live promotion, and the Vitals team jumped on it straight away and fixed it quickly. Support was friendly, patient, and actually took the time to make sure everything was working properly on our store before closing it off. Highly recommend Vitals if you want powerful features and a support team that genuinely helps when you need it.

GearApt

Jan 16, 2026  on Shopify

I've said it before - but they really are he one stop shop for your store. And guess what, if it doesn't work, you reach out to customer support and they make it work by adding custom code to your website. One of the very few companies out there that put customers first! HIGHLY recommend using them. I've replaced 3 paid subscriptions with this 1.

Ethera Romania

Jan 16, 2026  on Shopify

I’m absolutely thrilled with this Shopify app! Everything is super easy to use, intuitive, and fast. Not only does it save me valuable time, but it also directly contributes to increasing sales and adds a professional touch to my store. I highly recommend it to anyone looking to improve customer experience and grow their business!

Lune et Plume

Jan 15, 2026  on Shopify

Jusqu'à maintenant, je n'utilise Vitals que pour la recherche d'avis clients. C'est vraiment super pratique. Une suggestion : ce serait intéressant d'avoir le nombre d'avis restant indiqué dans la page de recherche pendant que je fais le tri. Cela m'aiderait énormément!

boingbikes

Jan 10, 2026  on Shopify

Vitals is an all in one suite that adds so so much to any store. From section builders to Rich Snippets through to a Reviews application and much more. The amount of value is incredible with this. Add to that a super responsive support team who'll help almost instantly with minor coding tweaks its like having a personal tech support in your pocket - almost! Seriously joking aside - try it out and bring your basic shopify theme to life - you won't regret it.

The Military Place

Jan 09, 2026  on Shopify

Vitals is fab, easy to instal and lots of really useful apps to add to your online store and give you more control over presenting your products more successfully to potential customers.

The Salon Spot

Jan 07, 2026  on Shopify

I am just starting out with Vitals, but already the features are perfect for my ecommerce store. The customer support team were super quick and helpful (shout out to Jed for the help). Highly recommend Vitals!

Big Game Bikes

Dec 30, 2025  on Shopify

This app is excellent! I have been using many different apps trying to achieve various goals! 1. Support is second to none! I have never used an app with genuine, helpful, fast support! 2. The app is straightforward to use! The features are great. 3. Our conversions are up! The AOV is up! Everything is moving in the right direction, and frankly, a lot of it is down to the apps within this app! This app has paid for itself within the first 10 days of usage! I mean come on... what else can you ask for!

CLEANE

Dec 27, 2025  on Shopify

So easy to use, didn't watch any tutorials. 15 minutes later i set up 9 of their features. Makes the site look pro, and should help increase conversions based on stats.

LITVA'S Jewelry

Dec 23, 2025  on Shopify

John Paul is probably the BEST support agent I have dealt with!!! Super fast response, resolved my issue within minutes... saw one more thing I needed adjusted and BOOM done! So thankful for his help! My Related Products and Recently Viewed Products look amazing now!

Greycord Beauty

Dec 21, 2025  on Shopify

Vitals has been exceptional for me. It helped me convert customers and made upgrading my business easy. They always answered my questions quickly within the hour or right away. The team at vital have been great to me and i recommend them to e commerce owners at all levels.

RE LUMI Beauty

Dec 18, 2025  on Shopify

Fantastic support — fast and thoughtful. The Vitals team helped us fine-tune our cart and review display quickly and precisely. Super responsive, clear guidance, and everything was implemented exactly as requested. Really appreciate the hands-on support!

Geoffrey Siu Art LLC

Dec 18, 2025  on Shopify

Truly lives up to the name. There are so many features in the app that we love, like the Back in Stock and Bundle features. I like that you can customize where you see alerts so you choose where messages pop up. I do wish you could customize the widgets themselves a bit more, but most work just fine. Customer service is also great!

EcoVibe Roast

Dec 17, 2025  on Shopify

So far so good. The app has so many features to help run my store without me having to install and pay for many others. The support is great. My questions are always answered within a couple of minutes via the chat. They have been around for a while and I wish some features were more advanced such as being able to match the spin the wheel to my store's theme colors and the ability to publish product reviews to my FB page and IG account. Because of that, I do have to use another app for reviews but if that's not important to you, their review app works great. All the apps included work great. So, I highly recommend!

Fugitivo

Dec 17, 2025  on Shopify

Muy buena atención cuando uno necesita hacer cambios o modificaciones que la app no puede por defecto, se adapta muy bien a las necesidades. Faltan algunas cosas por mejorar, pero en general es una excelente aplicación y muy buena respuesta de los ejecutivos.

Sloth Hiking Club

Dec 08, 2025  on Shopify

John Seth was extremely helpful in my request. Their support responded to my request instantly too. Highly recommend Vitals.

Nekelon

Dec 03, 2025  on Shopify

I’ve been using Vitals for my store and the experience has been excellent. The app is powerful, fast, and packed with features that genuinely help increase conversions. A special shout-out to the support team — they respond quickly and always go the extra mile. Jed helped me today and resolved my issue in minutes. Truly outstanding service! Highly recommended for any Shopify store.

PicoPets

Dec 03, 2025  on Shopify

Pleased with the functionality of the app so far! It has a lot of great features. There are some things that I hope they add in the future, such as titles for product reviews. Otherwise, they have had great customer support. They are very quick to reply and solve any issues you may have.

Brew Bar Coffee

Dec 03, 2025  on Shopify

Kliphord D helped me with no hesitation or time wasted to get my email marketing back on track! Couldn't recommend this app enough. The support is always friendly and ready to help!

Ketush

Nov 26, 2025  on Shopify

Buenísima la App, tiene muchas apps dentro que son muy útiles. La atención al cliente 10/10. me solucionaron un problema que para mi estaba muy difícil, en menos de 5 minutos. Miriam G. fue la que me ayudo.

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