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Customer reviews: Vitals: Reviews, Bundles, AI

Develop by Vitals

Shopify Vitals is an all-in-one conversion optimization app designed to boost sales and streamline store performance. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right fit for their Shopify store.

Reviews (9,356)

Overall rating
5

What Merchants Think

Merchants express high satisfaction with "Vitals: Reviews, Bundles, AI," often highlighting how it significantly enhances their Shopify store’s functionality and user experience. Many users have noted an increase in sales and improved site management due to its all-in-one feature set. The app is particularly appreciated for its customer support which is consistently described as fast, professional, and effective in resolving issues.

Key Strengths

  • All-in-one functionality with over 40 features, reducing the need for multiple apps.
  • Exceptional customer support, with quick response times and problem-solving abilities.
  • Enhanced sales capabilities, including bundling and upselling features.
  • User-friendly interface that is easy to set up and navigate.
  • Consistent updates and new feature implementations.

Common Concerns

  • Occasional issues with discount logic causing pricing inconsistencies.
  • Some users experienced unreliable performance during major promotions like Black Friday.
  • Reports of support being less helpful in resolving specific issues promptly.
  • Concerns over the bundling features not supporting customizations.

Final Thoughts

Overall, "Vitals: Reviews, Bundles, AI" is highly valued by merchants for its comprehensive features and exceptional support. While it offers substantial advantages in improving store performance and management, some areas, particularly related to complex promotions, may need refinement. Despite occasional drawbacks, the app is considered a vital tool for many Shopify store owners, especially those looking for an all-inclusive package.

Lismora

Apr 27, 2025  on Shopify

Customer service is good, especially for making asthetic modifications to make the widgets fit within your theme.

DragonStone

Apr 26, 2025  on Shopify

This plugin has many collection functions. It can handle all functions in one plugin. It is a very good plugin. I just started using it and there are still many functions to explore.

mesbebefleur

Apr 24, 2025  on Shopify

waw c'est une application majestueuse et très rentable, et le support technique est très réactif Vraiment, je la recommande pour les débutants et pour les chevronnés

Alpaka Store Deutschland

Apr 24, 2025  on Shopify

Eine unglaublich tolle App mit vielen Erweiterungen und superschnellem freundlichen Support. Diese App hilft uns unseren Umsatz zu steigern und andere Apps auch noch einzusparen. Great!

GauchoHouse

Apr 24, 2025  on Shopify

Vitals is quite good all in one app. it might not be the best in each app but for sure gives you a good all around service. I would recommend it .

TrendifyShop

Apr 21, 2025  on Shopify

I have no words for this app – it has helped me so much to take my store to the next level. Thank you! Best regards, Aida

SwitchCart

Apr 19, 2025  on Shopify

Very beginner friendly and had way more customizable modules than I thought. Interface is very easy to use and if you have any problems there is live chat support and they fixed my problem within 2 mins.

Aléthia Skin

Apr 18, 2025  on Shopify

I had some few issues and got in touch via the chat box. An agent called John Seth connected with me, and asked how he could be of help. He didn't only sort my issues but also went beyond by sharing with me what he did... He actually took his time and I didn't feel like I was being rushed at all. The customer service was amazing. Thanks once again John. You are a star :)

CamelWay

Apr 17, 2025  on Shopify

Simply a must-have app for your Shopify store! Not only it provides 40 different applications in one Vitals app - designed to boost your sales and social proofs, but also the security of your store and incredibly helpful apps like Visitor Replay. We worked over the last month to pick the best one for us, and it has resulted in increased revenue and conversion ratios - exactly what we were looking for. Their Visitor Replay app is also very helpful with recordings of past visitors and buyers - it has helped us a lot to analyze the user behavior and detect critical areas of our page. If that is not enough, their 24/7 email support is very helpful and always responds pretty quickly. Great job Vitals team! 5/5 from us - well deserved!

Official Hazelight Gear Store

Apr 16, 2025  on Shopify

The best app for your shopify store, has most of the tools you need in one place and at a great place. Customer service is fast and eager to help you design your widgets and apps so they fit the style of your store. Can very much recommend this app and the team behind it.

Surreal Succulents

Apr 15, 2025  on Shopify

Very fast response from Kliphord and solved the issue seemingly instantly. Cannot recommend enough. Brilliant app otherwise, tons of features. I still haven't gone through them all yet!

Air Trade Code Cosmetics

Apr 14, 2025  on Shopify

Abit pricey for a starter business. Wish I had a free trial. But it’s a super compact app with many features .

Drago

Apr 13, 2025  on Shopify

Jed provided great support, and overall the app is just nuts. So much bang-for-your-buck it's amazing I hadn't stumbled on it before! Happy my competition hasn't haha.

Cupid‘s Quiver

Apr 06, 2025  on Shopify

This app is incredibly versatile, and the customer support is very responsive and responsible. I really like it!

Larkam

Apr 02, 2025  on Shopify

Vitals is super awesome, so many useful features and apps all tied into a neat , tidy and easy to use app. I dig, I dig.

blamo.store

Apr 01, 2025  on Shopify

Customer service is excellent and fast. Love the variety of apps, having a great time playing around with what's available.

Mega Finds Co

Mar 27, 2025  on Shopify

This app helps me streamline the operation of my website and the bundles feature has helped me generate my first sales on my store! I absolutely love this app.

Zellumira

Mar 27, 2025  on Shopify

Very good app! 40 apps in 1 for this price and free trial for that long? Amazing for the buck! Get it!

Stoneage Natural Rocks

Mar 26, 2025  on Shopify

Incredible app, has a huge bundle of products for a very affordable price. I got it primarily for the conversion rate optimization tools and was blown away at the robust line of features.

Luméa

Mar 25, 2025  on Shopify

Great customer service, I got help from a dev in 30 seconds and got what I asked for in 1 minute. John Seth is an amazing Service Rep! Would give 10 out of 5 stars if I could

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