Vitals: Reviews, Bundles, AI logo

Customer reviews: Vitals: Reviews, Bundles, AI

Develop by Vitals

Reviews (9,199)

Overall rating
5

What Merchants Think

Merchants express high satisfaction with "Vitals: Reviews, Bundles, AI," often highlighting how it significantly enhances their Shopify store’s functionality and user experience. Many users have noted an increase in sales and improved site management due to its all-in-one feature set. The app is particularly appreciated for its customer support which is consistently described as fast, professional, and effective in resolving issues.

Key Strengths

  • All-in-one functionality with over 40 features, reducing the need for multiple apps.
  • Exceptional customer support, with quick response times and problem-solving abilities.
  • Enhanced sales capabilities, including bundling and upselling features.
  • User-friendly interface that is easy to set up and navigate.
  • Consistent updates and new feature implementations.

Common Concerns

  • Occasional issues with discount logic causing pricing inconsistencies.
  • Some users experienced unreliable performance during major promotions like Black Friday.
  • Reports of support being less helpful in resolving specific issues promptly.
  • Concerns over the bundling features not supporting customizations.

Final Thoughts

Overall, "Vitals: Reviews, Bundles, AI" is highly valued by merchants for its comprehensive features and exceptional support. While it offers substantial advantages in improving store performance and management, some areas, particularly related to complex promotions, may need refinement. Despite occasional drawbacks, the app is considered a vital tool for many Shopify store owners, especially those looking for an all-inclusive package.

Bébé Diamants

Feb 20, 2025  on Shopify

C'est la meilleure application que vous pouvez avoir dans votre boutique en ligne. Pas de beug fonctionne très bien. En plus avec l'IA ça lui rend plus géniale. Merci

Amour Bébé

Feb 20, 2025  on Shopify

It has everything you need! From the smallest needed apps to the more advanced ones. Been using it for over 1 year and a half, absolutely no complaints. Also their support team is insanely fast. A live chat and in no more than 5 minutes, I've had all my questions answered. A real gem of an app to have & a team to contact whenever you need help. Highly recommended.

Iwette Fashion

Feb 19, 2025  on Shopify

Amazing app with top support that is assisting you all the way with small and big adjustments. You guys are making a great job with outstanding customer support and experience! Must have for big and small e-commerces!

For Our Little One

Feb 18, 2025  on Shopify

Excellent app overall. Words can not begin to describe the usefulness. IF you want to see your store succeed I recommend this app immediately! Also it is worth noting they have extremely efficient and kind customer support. Shoutout to John Paul B.

ScribMo

Feb 16, 2025  on Shopify

The customer support on vitals is amazing. They are always ready to help you. I was having an issue on my store, and the assistant John B was Amazing! Solved my problem in seconds. Great assistant!

La stanza nel bosco

Feb 16, 2025  on Shopify

App utilissima per vendere più prodotti e supporto velocissimo e affidabile. Avevo un problema tecnico dovuto ad un’impostazione sul tema e il team di supporto mi ha aiutato a risolverlo tramite la app. All’interno della app ci sono moltissimi aiuti dí marketing per far performare al meglio uno shop online. Consigliatissima!

TRÉSOR DES BÉBÉS

Feb 10, 2025  on Shopify

Bonsoir, une très bonne application avec un personnel compétant. personnellement, je suis aidée par M. JAD en 5 mnts, c'est réglé, je vous remercie infiniment pour votre professionnalisme et votre aide précieuse

B.o.s.s

Feb 09, 2025  on Shopify

It’s one of the best tools and assets I’m using . I’m happy I found out about this site. Honestly jay…

Dear Bill

Feb 07, 2025  on Shopify

Très bonn application, et super support qui réponds rapidement et est d'une grande aide. Merci à Kliphord pour son aide !

Scentsational Home

Feb 07, 2025  on Shopify

Excellent app! So many great features, I particularly love the upsell and replay features, allowing you to view customers behaviour on the site. This has given me great insight into areas I need to optimise. The customer service is also excellent and the chat bot has been a life saver. I have had my questions answered in seconds. Would highly recommend Vitals

Apella

Feb 06, 2025  on Shopify

The app works amazing and the support is really appreciable. They get all your issues sorted our really quick and are always ready to make all the changes that you need. The app is worth the price.

Cool Breath

Feb 05, 2025  on Shopify

Customer support quickly resolved a very sensitive problem with the app. They handled the situation professionally and correctly. The app works very well, but should there be any problems you can always count on customer support.

Bloom'e

Feb 04, 2025  on Shopify

Great Customer service as always, John literally answered and solved my problem not even a minute of waiting. Def worth getting this app. literally all you ever need is in here. 100/10!!!

Brow.X Professionnel

Feb 02, 2025  on Shopify

John provided outstanding support! Incredibly fast to respond, always professional, and even made custom changes on the spot. Truly impressed with the level of service. Love the team – keep up the great work!

Glow

Feb 01, 2025  on Shopify

Very pleased with the app thus far. Had an issue of my own doing and the support team corrected it in no time at all. It was amazing. I tried to do it myself to no avail. Jed D. With support team is a ROCKSTAR! THANKS AGAIN!

Happy minet

Jan 30, 2025  on Shopify

Application vraiment top, le SAV est présent dès qu'on a un problème, ils répondent rapidement et trouve une solution. Je recommande cette application.

Sasoun Produce

Jan 30, 2025  on Shopify

Honestly, I don't leave reviews! but this did help my business exactly the way I wanted! in my first week we sold an extra $1500 worth of product by offering bundling / discounts!

Amoret

Jan 29, 2025  on Shopify

An essential Shopify app. Until today I had not used the support, which is incredibly fast. Thanks for the help

Delucto

Jan 28, 2025  on Shopify

Not only does the app have great features and integrates seamlessly, the support service is outstanding. I've always gotten a reply withing 20-45 Minutes and the issues where resolved really quickly. With Vitals you really feel like you've got a competend, professional team assisting you if anything shouldn't work properly, which almost never happens! An absolute essential for shopify.

Eclat Emporium

Jan 28, 2025  on Shopify

Amazing app, if there is anything you cant customize youself their service team members are always there to help. Thanks John Paul

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