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Customer reviews: Visually | A/B Testing & CRO

Develop by Shopify

Reviews (93)

Overall rating
4.8

What Merchants Think

"Visually | A/B Testing & CRO" is generally well-received by merchants who appreciate its intuitive interface and the value it adds to their conversion rate optimization processes. Users consistently highlight the app's ease of use and the exceptional support team as standout features, helping both technical and non-technical teams execute tests and make data-driven decisions effectively.

Key Strengths

  • Intuitive and user-friendly interface that requires no coding experience.
  • Highly responsive and knowledgeable support team, often highlighted as a key differentiator.
  • Effective A/B testing capabilities that drive noticeable improvements in conversions and revenue.
  • Proactive approach with regular suggestions and insights based on thorough analysis.
  • Seamless integration with Shopify, making it a preferred choice for store owners on the platform.
  • Flexible pricing that supports small to large businesses, allowing usage of all features.

Common Concerns

  • Occasional issues with customer support responsiveness, as noted in isolated reviews.
  • Limited customization options for certain A/B test elements, like images and content.

Final Thoughts

Overall, "Visually | A/B Testing & CRO" is highly valued for its simplicity and effectiveness in enhancing conversion optimization efforts. While there are minor areas for improvement, particularly in extending customization options and ensuring consistent support availability, the app is a fitting choice for businesses seeking a robust CRO tool with excellent support. Its focus on user-friendly design and specialized Shopify integration underscores its effectiveness as a trusted A/B testing solution.

Puffco

Dec 15, 2025  on Shopify

Visually has made a huge impact on how we build and optimize our storefront. Adding new elements and testing ideas is a breeze. The ai tool makes generating fresh designs unbelievably easy. Data and analytics are insightful as well. Beyond the product itself, the team behind Visually has been fantastic, they're knowledgeable, quick to respond, and genuinely invested in our success.

Puffco

Dec 11, 2025  on Shopify

Visually has made a huge impact on how we build and optimize our storefront. Adding new elements, testing ideas, and the ai tool makes generating fresh designs unbelievably easy. Beyond the product itself, the team behind Visually has been fantastic, they're knowledgeable, quick to respond, and genuinely invested in our success.

Huron

Dec 11, 2025  on Shopify

Working with Visually has been a huge win for the us this year. The team is incredibly helpful and responsive, and the platform itself is easy to use and effective. We've been able to learn a lot in a short amount of time and achieve some really great outcomes with little to no code lift on our end. We look forward to continuing to grow with the support of the Visually team!

ALC LTD

Dec 10, 2025  on Shopify

Great team and always come to the table with ideas. They are very hands on helping set up experiences and will hop on an adhoc call when needed if we are struggling to set something up. Also help us read our results and dive in further to segment insights.

Cape Diablo

Dec 01, 2025  on Shopify

We are very happy with Visually. The app works great for our needs, and their team is always amazing to work with. Responsive, helpful, and genuinely committed to supporting us. Highly recommend

Liforme

Nov 27, 2025  on Shopify

Visually is really simple to use and offers excellent value for money compared to the external software we used. The interface easy to navigate. The team on live chat are super helpful and responsive, making the overall experience even better Definitely recommend.

AAA Membership Offer

Nov 20, 2025  on Shopify

Completely scammed us, technology wouldn't work, charged us $400, we had to switch to a different provider, refused to refund us, would stay clear away from them

Béis

Nov 17, 2025  on Shopify

Visually has been a great tool for our team, it's intuitive, easy to use, and allows us to move quickly from idea to insight. The interface is clean and straightforward, making test setup and analysis a breeze. On top of that, the communication and level of service from the Visually team are truly top-notch. They’re responsive, knowledgeable, and always willing to help. Highly recommended!

Faherty Brand

Oct 28, 2025  on Shopify

The Visually platform is easy to use and tests can be set up in minutes with no code needed. What's even better, is their amazing and supportive team who are constantly helping us execute complex tests to inform our strategic decisions. They also come to the table with great suggestions that we haven't even thought of. We love Visually!

Sh! Women's Store

Oct 15, 2025  on Shopify

Only just discovering what can be achieved wih this app, but so far so good! It's great to be able to test design changes without the help of a developer and if you run into issues the supprt is fantastic :)))

Cornbread Hemp®

Oct 14, 2025  on Shopify

Visually.io has been an incredible addition to our Shopify stack. The app makes it so easy to customize, test, and optimize our storefront - all without needing dev time. The interface is super intuitive, their targeting options are powerful, and we’ve already seen a noticeable lift in engagement since implementing a few experiments. The support team is also top-notch - responsive, knowledgeable, and genuinely invested in helping us get the most out of the platform. Highly recommend for any brand serious about improving on-site experience and conversion!

NYDJ Apparel

Oct 09, 2025  on Shopify

We've had a great experience using Visually. The platform is intuitive, easy to navigate, and delivers strong value for the cost. What really sets Visually apart, though, is their exceptional customer support. Their team is incredibly hands-on—not only helping us develop strategy but also actively supporting execution and driving real results. It’s rare to find a tool that combines ease of use with such a high level of service. I would definitely recommend Visually to others looking for a reliable and effective tech solution.

Luxo Living

Oct 09, 2025  on Shopify

It's unfortunate that we've had to leave a bad review for this app. We were looking for something easy for our team to A/B test product images. After believing the misleading advertising and description that the app will allow us to test "EVERYTHING" in minutes including product images, we went ahead and installed the app. After struggling for a week to set up a simple image test we booked a support call and were told (very bluntly) that we cannot test product images, and will need their developers to set it up. The support person was not very supportive and was not able to make the app do what was promised so we had to end the call early. Now, several days after removing the app, we are still finding code being inserted into our orders. We have contacted support again. Hopefully they will do something about this so we don't have to report and escalate this to Shopify.

UKLASH

Oct 06, 2025  on Shopify

Great app, seamless integration and most important: A dedicated support team with hands-on account managers. Highly recommend!

New Era Cap

Sep 22, 2025  on Shopify

Great tool for Shopify users. Really user friendly, with lots of great pre-built components that are easily customisable for your stores theme. The support team are great too with any help needed on any experiences you run.

Modibodi AU

Sep 21, 2025  on Shopify

Visually have been brilliant. The tool is simple and intuitive, and the support team have been great in going above & beyond in helping us execute some more sophisticated tests. We've seen really strong uplift already and are picking up momentum. I would definitely recommend Visually to anyone thinking of A/B Testing

mindbodygreen

Sep 15, 2025  on Shopify

Visually is a really helpful tool for A/B testing and the team is very supportive. The Shopify integration works seamlessly with our product data. Our account manager Maddie is wonderful - always responsive, suggests great ideas, and provides excellent support. Definitely would recommend.

Chief Nutrition (Australia)

Sep 12, 2025  on Shopify

Very useful AB testing tool. I particularly like the ability to drag and drop elements and make visual changes, many of which would be quite involved to code into our site. This helps us test changes without having to commit to custom development unless it's a proven winner

Odd Muse

Sep 11, 2025  on Shopify

Working with Visually has been a seamless and genuinely enjoyable experience. Our Account Manager, Maddie, has been amazing - supportive and consistently on-brand with our creative needs. As a growing womenswear brand, optimising our on-site strategy and driving conversion while maintaining our brand identity is key - and Visually understood that from day one. The process was collaborative, efficient, and, most importantly, elevated. Highly recommend.

Graza

Aug 13, 2025  on Shopify

The Visually team has been a great partner for all our site testing efforts. Throughout our collaboration, they have demonstrated exceptional responsiveness to our specific needs, and a genuine commitment to helping us achieve optimal results across all testing scenarios.

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