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Customer reviews: Visually | A/B Testing & CRO

Develop by Visually.io
<h3>What Merchants Think</h3> <p>"Visually | A/B Testing &amp; CRO" is generally well-received by merchants who appreciate its intuitive interface and the value it adds to their conversion rate optimization processes. Users consistently highlight the app's ease of use and the exceptional support team as standout features, helping both technical and non-technical teams execute tests and make data-driven decisions effectively.</p> <h3>Key Strengths</h3> <ul> <li>Intuitive and user-friendly interface that requires no coding experience.</li> <li>Highly responsive and knowledgeable support team, often highlighted as a key differentiator.</li> <li>Effective A/B testing capabilities that drive noticeable improvements in conversions and revenue.</li> <li>Proactive approach with regular suggestions and insights based on thorough analysis.</li> <li>Seamless integration with Shopify, making it a preferred choice for store owners on the platform.</li> <li>Flexible pricing that supports small to large businesses, allowing usage of all features.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Occasional issues with customer support responsiveness, as noted in isolated reviews.</li> <li>Limited customization options for certain A/B test elements, like images and content.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "Visually | A/B Testing &amp; CRO" is highly valued for its simplicity and effectiveness in enhancing conversion optimization efforts. While there are minor areas for improvement, particularly in extending customization options and ensuring consistent support availability, the app is a fitting choice for businesses seeking a robust CRO tool with excellent support. Its focus on user-friendly design and specialized Shopify integration underscores its effectiveness as a trusted A/B testing solution.</p>

Reviews (64)

Overall rating
4.9

What Merchants Think

"Visually | A/B Testing & CRO" is generally well-received by merchants who appreciate its intuitive interface and the value it adds to their conversion rate optimization processes. Users consistently highlight the app's ease of use and the exceptional support team as standout features, helping both technical and non-technical teams execute tests and make data-driven decisions effectively.

Key Strengths

  • Intuitive and user-friendly interface that requires no coding experience.
  • Highly responsive and knowledgeable support team, often highlighted as a key differentiator.
  • Effective A/B testing capabilities that drive noticeable improvements in conversions and revenue.
  • Proactive approach with regular suggestions and insights based on thorough analysis.
  • Seamless integration with Shopify, making it a preferred choice for store owners on the platform.
  • Flexible pricing that supports small to large businesses, allowing usage of all features.

Common Concerns

  • Occasional issues with customer support responsiveness, as noted in isolated reviews.
  • Limited customization options for certain A/B test elements, like images and content.

Final Thoughts

Overall, "Visually | A/B Testing & CRO" is highly valued for its simplicity and effectiveness in enhancing conversion optimization efforts. While there are minor areas for improvement, particularly in extending customization options and ensuring consistent support availability, the app is a fitting choice for businesses seeking a robust CRO tool with excellent support. Its focus on user-friendly design and specialized Shopify integration underscores its effectiveness as a trusted A/B testing solution.

Benchmade Knife Co.

Mar 27, 2025  on Shopify

Visually has helped us build our CRO program from the ground up with strategic guidance, execution, and reporting. We've already seen 6 figure incremental revenue gains in just a few months. Their platform is very easy to use and their support is amazing.

Chin Mounts

Feb 27, 2025  on Shopify

We've been using Visually for a while now, and it's been an absolute game changer! The platform is intuitive, powerful, and has helped us run several super successful A/B tests, unlocking new insights and optimizations we wouldn’t have found otherwise. Beyond the software, the Visually team is super responsive, knowledgeable. We’re excited to continue testing and uncover even more results with them! Highly recommend to any brand looking to scale and improve their conversion rates.

HappyCap

Feb 22, 2025  on Shopify

I've been charged crazy amounts without ever using the app... I have just seen that I've been charged $714 since installing, even though I've never even opened the app. Installed in August when looking for A/B testing app, and turned out, as my orders have been increasing, the app is charging $199 per month... I installed the app while we had very little orders and cost $19 per month, now they've been charging me $199 per month.

Acmée Paris

Feb 10, 2025  on Shopify

Dorine a été d'une très grande aide, et a résolu mon problème rapidement ! Super app et service support très réactif

ALUMA

Feb 02, 2025  on Shopify

Only started using the app, and I'm still experimenting, so I cant honestly leave an in-depth app review, but what I can share is that the support is really top notch. Vlasy was really attentive and helped me solve all kind of issues I had setting thing up. Thank you!

Branch

Dec 18, 2024  on Shopify

Working with Visually has transformed our approach to conversion rate optimization, and has made significant contributions to incremental improvements to our conversion rate and revenue per session on the site. They have an incredible team who all have a deep understanding of e-commerce behaviour and ability to translate complex data into actionable insights. They understand who our audience is, the nuances of our category, and truly what will resonate throughout the user journey to turn a site user into a customer. What sets them apart is their proactive approach: they don't just run tests, they consistently bring fresh ideas to the table based on their thorough analysis of our site behaviour patterns. Their expertise with our product catalog and customer journey has enabled them to suggest and implement highly relevant A/B tests and personalizations that deliver meaningful results. The team excels at post-test analysis, breaking down results into clear, actionable next steps that have helped us make informed decisions about our site optimization strategy. Their communication is always clear and strategic, focusing on insights that drive real business impact. For anyone looking for a CRO partner that combines technical expertise with genuine investment in your business success, Visually is an excellent choice. They've become an invaluable extension of our team, consistently delivering value through thoughtful optimization strategies and data-driven recommendations.

With Clarity

Dec 12, 2024  on Shopify

We've been using Visually for nearly a year now, along with their managed services, and we're very happy with the results. The app makes A/B testing and CRO incredibly easy, even for non-technical teams. We've optimized everything from product pages to checkout flows, run personalized tests. The team is very helpful. If you're looking for a A/B testing & CRO tool for Shopify, Visually is a great choice!

Bonafide

Dec 10, 2024  on Shopify

Visually has been a huge help to our CRO program! The tool is easy to use, and the team is always happy to answer questions or provide helpful strategies.

Cover FX

Dec 09, 2024  on Shopify

At CoverFX, Visually.io has made a big difference in how we manage our Shopify store. The app is incredibly intuitive, making it easy to create sleek, on-brand pages and updates—no coding required. We can quickly tweak designs or highlight new products without missing a beat. The personalization and A/B testing features help us deliver the right products to the right customers, and we’ve seen noticeable improvements in engagement and conversions. Their support team is always responsive and helpful, making sure we’re getting the most out of the app. If you want a simple way to enhance your online store and boost results, Visually.io is a fantastic choice. We’ve been thrilled with how it’s streamlined our workflow!

Glow by Hormone University US

Nov 25, 2024  on Shopify

The app is very easy to use, and the support team has been extremely helpful. In particular, Dorine has responded quickly and provided valuable tips.

Clare V.

Nov 03, 2024  on Shopify

I highly recommend the Visually app for anyone who wants to start CRO with strong A/B testing data, without the headache of a software integration!! This app was the easiest setup and smoothest tool for our business users. Very user friendly visual editor and we had amazing support from the team at Visually who showed up to our weekly or bi-weekly meetings with new test ideas and draft tests, as well as insights for us to dive into from our existing tests. It paid for itself with just two tests; with a free trial + no annual commitment it's a no brainer to give it a try.

Cali Tiger

Oct 23, 2024  on Shopify

I had a really frustrating experience with this support team. I left 10 messages over the course of more than 24 hours and received absolutely no response, even though their status showed they were online the entire time. For a company that claims to offer customer support, this is beyond unacceptable. It's shocking how they managed to get listed on the app store with such poor service. Their lack of communication and complete disregard for their customers is appalling. I honestly wouldn't recommend them to anyone. Save your time and money and look elsewhere.

Sunfloland

Oct 11, 2024  on Shopify

Great app! It's super easy to set up and very versatile. Thank you for supporting small stores with progressive pricing! Even if you're just starting out, you get to use all the features and can run unlimited tests. I love that!

Marmalade Grove

Sep 18, 2024  on Shopify

Absolutely the BEST A/B testing app out there! Setting it up was a breeze—I was amazed at how intuitive and effortless the entire process was. Honestly, words can’t capture how easy and straightforward it is to get started. Whether you're a beginner or an expert, this app will blow your mind! If you haven’t tried it yet, you’re missing out. I seriously can’t recommend it enough!

Veynd

Jul 31, 2024  on Shopify

Fair to say that Visually has changed the game for us with A/B testing and targeting specific customer groups and demographics with different content. Visually is super easy to set up and use and you don't need to know any code to get things going. I've recommended Visually to so many people I know that use Shopify and I'll continue to do so, it's excellent. The customer service is as good as I've come across - I had an issue recently where a test wouldn't work (my fault) and Dorine replied quickly, courteously and actually fixed my issue without me needing to do a thing - you couldn't wish for better customer support.

Meinesmartwatchwelt.de

Jul 24, 2024  on Shopify

We tested the app during the test period. I think the structure is cool, i.e. how easy it is to set up an A / B test. Also that you can build them in parallel. But I'm missing options for what you can add to the test. For example, on the product page, you could also test images or content as A / B in addition to different set-up structures. Or the menu, the shopping cart and so on. All these things are missing and is the reason why we would be rather limited in testing. Templates would also be great to integrate or exchange.

Hexlox - Anti Theft for Saddles, Wheels and More.

Jul 09, 2024  on Shopify

As a very small team - without any developers - we are really happy with Visually's intuitive interface. This makes it easy to visualize the changes you're planning. The app support is the best part of Visually. Sometimes you need some advice or technical know-how. Dorine is always fast to answer with friendly expert advice.

ORTTU

Jun 30, 2024  on Shopify

A special shoutout to Dorine for her exceptional support and assistance. She was incredibly helpful throughout the entire process, providing valuable tips and ensuring that I made the most out of the app's features. Her dedication and expertise truly made a difference.

Organic Basics UK

Apr 25, 2024  on Shopify

As a user of several A/B and personalization tools throughout my career, I've been extremely impressed with Visually. It just works, the UI is super intuitive, and my onboarding experience has been nothing short of fantastic. Every meeting I've had with the Visually team has been informative, inspiring and concrete. Visually has already had a significant impact on our business, and its intuitive interface makes our CRO fun, smooth and fast. Highly recommended.

MysteryTea®

Jan 25, 2024  on Shopify

I've been doing A/B tests in huge companies with VWO or AB Tasty, but when it comes to small businesses CRO is key but unreachable with them prices. For 19$, Visually has it all. A/B tests, patches, code injection. Everything for so cheap, not altering speed score, and a top tier support if needed (thanks Maya). It'll sure help us skyrocket our CR !

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